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AVANTI TILE CRAFT INC

4.0(
4
)

Ceramic Tile, Flooring Sales and Installation, Fireplaces

About us

2 EMPLOYEES. USES SUBS. NO TRAVEL CHARGES.

Business highlights

25 years of trusted experience

Services we offer

CERAMIC TILE FLOORS, WALLS, BACKSPLASHES, COUNTERTOPS, MARBLE, NATURAL STONE, COMPLETE SHOWERS, PREFINISHED HARDWOOD, ENGINEERED & LAMINATE FLOORS & FIREPLACES.

Accepted payment methods

Check

Reviews

4.04 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%
Rating CategoryRating out of 5
quality
4.0
value
3.7
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Write a review
Showing 1-4 of 4 reviews
LISA S.
09/2007
5.0
ceramic tile, flooring contractor
  + 0 more
I FELT EXTREMELY COMFORTABLE WITH MR. PAOLUCCI. HE WAS VERY INFORMATIVE ABOUT WHAT HE WAS GOING TO DO. I AM VERY PLEASED WITH HIS WORK, IT LOOKS BEAUTIFUL. (PRICE EXCLUDES EXTRA MATERIALS.)
Description of Work: LEVELED THE FLOOR AND INSTALLED PORCELAIN TILE IN AN ENCLOSED 3 SEASON PORCH.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Doug C.
07/2007
1.0
ceramic tile, flooring contractor
  + 0 more
When Avanti Tile Craft Inc, finished grouting the shower, the grout had a marbled, inconsistent color. We suspected that the company had used two different color grouts on the shower walls. Avanti denied there was any problem, other than our inadequate lighting and refused to allow its supplier to verify what color grout had been purchased for our project. We filed a complaint with the BBB. An arbitrator inspected the project and ruled in our favor. The arbitrator, ordered Avanti Tile Craft to remove and replace the grout, within six weeks. Five weeks later, after being told that we were a low priority, Avanti informed us that it would not make the ordered repairs. After living without our master bathroom for almost a year, Avanti agreed to return, most of our money to us.
Description of Work: We hired Avanti Tile Craft Inc, to build a ceramic shower and tile the bathroom floor.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$9,300
Response from AVANTI TILE CRAFT INC
WE ADDRESSED THE GROUT COLOR ISSUE IMMEDIATELY AND CALLED FOR MFG. TECHNICAL ASSISTANCE. THE SHOWER HAD VERY POOR LIGHTING, THUS CREATING A SHADOWING EFFECT. THE GROUT MANUFACTURER CONFIRMED IN WRITING THAT THIS PROBLEM COULD OCCUR DUE TO POOR LIGHTING. THE MEMBER WAS TO INSTALL A SHOWER DOOR AND THEN SEE WHAT THE GROUT LOOKED LIKE. FOR 4 MONTHS WE TRIED TO RESOLVE THE ISSUE AND GOT NO RESPONSE. WE RECEIVED A NOTICE OF ARBITRATION FROM THE BBB. UPON SITE INSPECTION, THE GROUT DISTRIBUTOR CAME TO THE SAME CONCLUSION ABOUT POOR LIGHTING. COPIES OF GROUT INVOICES WERE GIVEN TO THE MEMBER FOR THE PURCHASE OF THE ORIGINAL GROUT COLOR CHOSEN BY HIS WIFE WHO CHANGED HER MIND AND PICKED A NEW COLOR BEFORE THE SHOWER WAS GROUTED. A RETURN CREDIT INVOICE WAS ALSO PROVIDED TO THE MEMBER. HE DENIED THAT HIS WIFE EVER CHANGED HER MIND. AS A RESULT OF THE ARBITRATION, WE AGREED TO REMOVE AND REPLACE THE GROUT. THE MEMBER MADE THE TERMS AND CONDITIONS UNDER WHICH THIS WORK COULD BE PERFORMED VERY UNREASONABLE AND NEAR IMPOSSIBLE. A MONETARY SETTLEMENT AND WRITTEN DOCUMENT RELEASING US AND MEMBER FROM ANY FURTHER RESPONSIBILITY WAS EXECUTED. NO MATTER WHAT WE DID, THIS MEMBER WOULD NEVER HAVE BEEN HAPPY. THIS IS THE ONLY TIME WE HAVE EVER ENCOUNTERED SUCH A DIFFICULT CUSTOMER. OUR POLICY IS TO DO WHATEVER IT TAKES TO MAKE THE CUSTOMER HAPPY AND SATISFIED. THIS CAN BE ATTESTED TO BY A LIST OF REFERENCES THAT WE PROVIDE UPON REQUEST, AS WELL AS FAVORABLE RATINGS AS SEEN HERE ON ANGIE’S LIST.
MARGARET W.
05/2007
5.0
ceramic tile
  + -1 more
They did an excellent job for us. They were very easy to work with.
Description of Work: They re-did my bathroom.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,695
MARIE D.
01/2006
5.0
ceramic tile
  + -1 more
HE DID A FABULOUS JOB AND WE WILL HAVE HIM BACK SOON. HE IS SUPER RESPONSIVE, WILL BE THERE WHEN HE SAYS HE'LL BE THERE, CLEANS UP NICELY, AND WASTES NOTHING! HE IS ALSO REASONABLY PRICED!
Description of Work: He came in and installed tile in our home during our renovation. He tiled the whole basement floor.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    2347 MARCIA BLVD, Cuyahoga Falls, OH 44223

    www.avantitilecraft.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Ceramic Tile,
    Flooring Sales and Installation,
    Fireplaces

    FAQ

    AVANTI TILE CRAFT INC is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    AVANTI TILE CRAFT INC accepts the following forms of payment: Check
    No, AVANTI TILE CRAFT INC does not offer free project estimates.
    No, AVANTI TILE CRAFT INC does not offer eco-friendly accreditations.
    No, AVANTI TILE CRAFT INC does not offer a senior discount.
    No, AVANTI TILE CRAFT INC does not offer emergency services.
    No, AVANTI TILE CRAFT INC does not offer warranties.
    AVANTI TILE CRAFT INC offers the following services: CERAMIC TILE FLOORS, WALLS, BACKSPLASHES, COUNTERTOPS, MARBLE, NATURAL STONE, COMPLETE SHOWERS, PREFINISHED HARDWOOD, ENGINEERED & LAMINATE FLOORS & FIREPLACES.

    Contact information

    2347 MARCIA BLVD, Cuyahoga Falls, OH 44223

    www.avantitilecraft.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM