SHRINER SHEET METAL INC

unknown

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As a long term customer of Shriner Sheet Metal of over 20 years, I was very displeased with my recent AC/furnace replacement. Fred Shriner was very prompt with the estimate for the job and taking my deposit. He said there would not be any issues with getting the job completed by the date that I had requested. It took several calls to get the installation started and the men would come and go at will. The men would not answer any my question about the timeline or extend the common courtesy of letting me know when they were done for the day. When they damaged my central vacuum system with a hammer they simply placed silver HVAC tape over the hole. They placed all the old duct work in my front yard until the local junk man removed it. When I questioned the time it was taking Fred told me it was going to take as long as it was going to take and did not even let me explain what my concern was. I had to leave town unexpectedly for work so it meant I had to schedule someone else to be home so the work could continue. The final part was to be installed on Friday before a holiday weekend at 2 pm. At 2:30 pm I received a call saying that the technician would not be showing up and that we would need to schedule another time to complete the job. Update 01/2013 I noticed that my heatpump was not operating and never really noticed that the unit outside never runs. I called Shriner sheet metal and scheduled an appointment. The day before the appointment Fred Shriner himself called me and told me to tall someone else to service this unit and that he was not happy with the Angie's list review. I called one another service company and they came out and told me that the installation was never finished and that it was going to cost me an addition $428 for parts and labor to finish the installation. I accepted their estimate and they installed the hardware that Fred never did. I would avoid Shriner Sheet Metal at all costs and consider them fraudulent and not to be trusted in anyway. I would attach the receipt for the additional work if there was an option.

Fast response to emergency- same day- did not charge extra either! Very considerate workers. Work was done quickly and professionally. For more- see above response.