True Tile

marble contractor, ceramic tile installer

About us

True Tile is a locally owned and operated company that values honesty and integrity. We offer quality services at competitive pricing. We also guarantee satisfaction so call us today.

Business highlights

20 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
5.0
Showing 1-22 of 22 reviews

robert w.
11/2023
5.0
Alan did a beautiful job repairing soap dish and handle on a mid century bath tile highly recommend them after attempting over 6-7 weeks of reaching out another tile repair shop and not able to get them to respond... Robert Wagner

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary W.
02/2020
5.0
They were the contractors that were recommended by Loews when we purchased our tiles. They were professional and accommodating, and our new kitchen tiles look great! WeĆ¢ ll hire them directly anytime now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ian C.
07/2017
5.0
Did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$364

Roger F.
07/2017
5.0
My project was to completely upgrade an older bathroom which had not been remodeled since the mid-70's. The bathroom had no tile in it. Just the basics with a fiberglass shower, vinyl flooring, and drywall. There was some water damage to the lower drywall in a few places. Nathan worked with me in providing some options including making the shower larger. He constructed a new shower completely of tile to ceiling height. Repaired and tiled the walls up to 48-inches all around and installed a tile floor. I was responsible to provide only the tile. I liked this because I was not tied to one supplier for tile and decorative listello. Nathan's rates were very reasonable and considering the quality or workmanship, an excellent value. Wonderful attitude from both Nathan and his co-worker. They were friendly, honest, and kept to their schedule. I took pictures everyday of the progress that was made and it is amazing the level of detail Nathan goes to even beyond the visible. Great work! Great people! True Tile is my first choice and I would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deanne B.
06/2017
5.0
I had a few issues that needed corrected, he came out right away and addressed the issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry H.
05/2017
5.0
The crew was experienced and professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

michael h.
02/2017
5.0
Nathan and Tim installed tile in 3 rooms and a hallway. They arrived on time, worked hard each day, and left the area clean before leaving. They're really nice guys. The tile looks great. They did a beautiful job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas and Audrey N.
06/2016
5.0
Nathan James and his Apprentice, Timothy, worked together flawlessly. They repaired a natural slate walkway/porch that was deteriorating because of rain/snow/ice over the years. They were able to repair this area so well that the areas of repair can't be distinguished from the original work. Awesome, artistic job! I am hoping that if we ever have a job outside their work area we can get them to travel to wherever we are in Ohio. Yes, they are that good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenn S.
06/2016
5.0
Nathan and his Apprentice did an outstanding job, they cleaned up after every day and the tile work is amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,500

Joseph G.
05/2016
5.0
they work fast, but do quality work

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$332

Joseph G.
05/2016
5.0
This was a job well done and I Would recommend Nathan to any one .did a fine job . They cleaned up and left job site cleaner than it was before they started

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$332

Sharon L.
04/2016
5.0
He is very efficient and answers my questions. Very happy with the job he has done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mindy W.
03/2016
5.0
Nathan installed a ceramic subway tile backsplash in my kitchen. Absolutely beautiful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
02/2016
5.0
Our bathroom floor looks wonderful. Very happy with the work, very professional, neat, and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

deb n.
10/2015
5.0
Nathan was fantastic!! He worked very hard and answered any question I had. All businesses should take a page out of his book!! The floors are beautiful!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra H.
09/2015
5.0
Nathan is very professional and does great work. We are very happy with the tile and shower he installed for us. He is very easy to work with. I wouldn't hesitate to hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob L.
10/2014
5.0
Excellent work and very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bryan O.
03/2014
5.0
Nate was great. He was thorough, clean, punctual and very easy to talk to. He actually charged me less than he quoted because the tile was on sale. Who does that? If you need tiling done, call him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Herman D.
11/2013
5.0
Kept at it until the job was done; had a couple of unexpected problems but handled them very well. Are going to hire him soon for our next tile job. A professional - had samples of previous work done when interviewed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

TED N.
11/2013
5.0
no comments

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,015

    Contact information

    154 North Pearl Street, Covington, OH 45318

    truetileohio.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    marble contractor,
    ceramic tile installer

    FAQ

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Sunday: Closed

    Yes, True Tile offers free project estimates.
    No, True Tile does not offer eco-friendly accreditations.
    No, True Tile does not offer a senior discount.
    No, True Tile does not offer emergency services.
    No, True Tile does not offer warranties.

    Contact information

    154 North Pearl Street, Covington, OH 45318

    truetileohio.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed
    Sunday:
    Closed