Full Spectrum Construction LLC

I hired this company in August of 2023 to do a substantial amount of exterior work to my home. The company came out on their first day with no materials and didn't even have a ladder. I supplied them with lumber that I had for an interior project to get started on the exterior work. From August until December the company drug their feet and it was like pulling teeth just to even get them out to the home to do work. They would come out for a day or two and then be MIA for several weeks not returning calls or texts. We literally had to go to the business and catch them there to even talk to them. They finally installed 8 windows and a French door and replaced some rotted osb along with putting some tyvek on the home. March 14th 2024 the home was hit by a tornado and suffered severe structural damage to where the remainder of the work could not be performed. I met with the shop owner Tom Hughes on March 18th 2024 in his show room on state route 41 and he agreed to cash me out for the remaining balance after labor and materials. Tom told me his bank would be issuing me a check for $6,217 and that it would be sent via mail. I have screenshot documentation from Tom's personal phone number with the refund amount. He also agreed to send me an itemized break down of all work and materials that were taken out of the original $13,000 that I had given him. It has been almost a month and Tom will not respond to my texts messages or my calls. I have went to his establishment in covington on state route 41 numerous times and the doors are always locked and he has recently covered all of his windows with black tarps. Do not ever give any business or establishment associated with Thomas Hughes any money. I have made a report with the BBB and reports with local authorities. If you have an ongoing contract with this man you may as well just hang it up because he will not finish your work or give you your money back for work not performed.

Can't say enough about Tom and Full Spectrum Construction! The excellent quality, timeliness of work and value for the cost paid. All and all a great experience working with this company on our remodel! I would recommend them for any job, big or small. Tom has an eye for detail and is willing to give an expert opinion on design ideas to help make your dreams a reality!

Agreed to perform work and them stopped returning our calls. He just "disappeared."

unknown

These guys are GREAT! They listen, take notes, and think of things that we didnt (and we were prepared - we thought). You can tell these guys genuinely care about the work they do and provide. They have great personalities too! Sadly, we didn't get the pleasure of having to get to actually work for us, but we tried... our budget wouldn't allow for it. I would recommend these guys to the moon and back.

Excellent experience! They were very busy so they asked if they could come in on a Sat. and do it so I could have it complete before the holidays, did not charge me extra! They moved a sink, installed the inbound water lines, installed a stand up shower and hooked up both drains. The shower drain hookup ran into a major problem. They had to improvise a solution. This added about 6-8 hrs. labor to complete and when I offered to pay extra because of the issue they replied and quot; We agreed to do it for a set price and we will do it for that priceand quot; That's good business! They also trimmed out the shower and prepped the area surrounding the shower for painting which I did not expect. They told me and quot; We don't want to leave a job when it looks half finishedand quot; So the trim and prep they did saved me about 3 hrs. and $40. They were very friendly and professional, did an excellent clean up job even wiped the floor when they were done. Communicated very well with the status of the project. I just finished the painting, which I told them I would do, and it looks excellent. I would not hesitate to contact them again if another project comes up and would feel very comfortable reccomending them to a family member or friend.

they were very professional and great to work with!!! We had them frame the deck and we were going to finish it ourselves, but then we decided to have them finish it for us, they were great to rearrange their schedule to finish it for us. It was about a hour drive for them to get to our house and got rained out plenty of times but they worked hard and finished our deck. There were some things that needed fixed time to time but they were right on it, they kept telling us that they weren't finished until we were happy. We are very pleased with their work. I would use them again and would recommend them to do work for anyone else.