This company could not have been any nicer or more professional. I was very pleased with their service and will contact them again in few years for another cleaning and inspection. I will definitely recomend them to my family and neighbors.
Description of Work: Cleaned the wood buring chimney and then, with a camera, inspected that chimney and 2 other gas fireplace chimneys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$243
Jasmine C.
11/2013
5.0
fireplaces
+ -1 more
they had to sleeve our furnace line so it did not cause a fire
Description of Work: CHIMNEY PROFESSIONALS
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
RONALD W.
09/2013
5.0
chimney repair
+ -1 more
Very well,work was down as quoted
Description of Work: top capped chimney and tuck pointed several areas over window and doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Gregory K.
12/2012
5.0
chimney sweep
+ -1 more
Scheduled quickly. Were timely. Did not make a mess of my living room. Friendly and knowledgeable. Were neat and did work promptly. Left a small amt of ashes on my hearth that could have been swept up.
Description of Work: Chimney sweep, cleaned and inspected chimney.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Becky G.
11/2012
5.0
fireplaces, gas logs
+ 0 more
Chimney Professionels arrived on time. They inspected the chimney and gas log set. Mike made sure I knew how to work everything properly and how to turn on/off gas properly. Very courteous, helpful, and professional.
Description of Work: Checked damper, lit pilot light, checked gas logs, got fireplace ready for winter use!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Becky G.
11/2012
5.0
chimney repair
+ -1 more
Excellent job repairing problem. Had to actually wait about 2 hours past scheduled time to begin because of rain. Workers did the job and even covered it with tarp. Came back a week later to remove tarp. Cleaned up after work was completed. Very satisfied with company. Will use again if necessary.
Description of Work: new stainless cap with lifetime warranty. Tore off front corner of chimney, 6 rows down. Put on new crown. Watersealed chimney with 10 year warranty. All parts and labor included.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Crystal R.
09/2012
1.0
chimney repair
+ -1 more
See above
Description of Work: This job was supposed to be a simple repair job of the top of my chimney; remove 18 courses of brick and replace them with new. Save yourself some major grief and DO NOT hire Michael Matheny of Chimney Professionals to do any work for you. Please look at the pictures of this "professional" repair job on my website: http://chimneyprofessionals.wordpress.com/ Michael Matheny says the work performed on my chimney by his company is a totally acceptable repair job. I took him to small claims court and won judgement for shoddy workmanship16 May, 2012 for a full refund of $1,597.00 plus court costs plus 3% interest per annum, but I have yet to see one dime from Michael Matheny. Even if you win a judgement from Michael Matheny, he will not pay you. He will act the part of a devote Christian and famlily man, but is nothing more than a thief and a liar. This abortion of a repair job needs to be totally torn down and redone by someone who knows what they are doing.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,600
Response from Chimney Professionals
Well if you look at my reviews from all of my other customers on Angie's list you will see this is THE only one that is unfavorable. As she says they took me to court, but the only issue they presented in court was they did not like the way the chimney looked. We tore down 19 courses and rebuilt at no extra cost, but she is right, it was not full courses. We took out the bad brick and replaced it, more courses on one side than the other. We stepped down Fromm 11 on one side to 19 on the other. This customers only complaint was the way it looked, not that we didn't remove and replace all bad brick. I tried to offer this customer a refund based on the work they felt we excluded, they refused to work it out and took me to court. The judge based his decision on the fact that this customer was unhappy, he even said he had no idea whether the repair was ok or not. As for this person attacking me personally? I am ana elder at my church, I work with the youth at my church, I have 4 kids and am a step father to 4 more. I hold no animosity to this customer, I am sorry they are unhappy, but I will not attack them on a personal level. Please look at my overall record on Angie's list before you make a decision on my company. Also look to see how long this person , who is not the name of the customer in this case. Ththe customer was David Lees, how long has she been a member of Angie's list? Did she become a member just to bad mouth me and my company? I really don't know, but I do know that I stand behind everything I do, I am the ONLY chimney company in Youngstown with an A+ rating with the BBB. I do over 500 jobs a year, I will not make everyone happy, although that is my goal.
Dennis W.
07/2012
5.0
chimney repair
+ -1 more
While having our home resided, we were informed that our chimney was unstable and could collapse at any time. We tried to obtain estimates from three different companies, but customer services seems to be greatly lacking. Chimney Professionals is aptly named because that is what they are. They answered all of our questions, were very courteous and friendly plus they did a fantastic job of cleaning up after themselves. As they tore down our chimney, it became very obvious that it hadn't been constructed properly in 1972. It had never been tied to the wall, but it certainly is now. The process of tearing down and rebuilding took two days. The chimney looks beautiful and blends well with the other brick work on the house. They even fixed a cement block that was crumbling in front of the house.
Description of Work: Tore down and rebuilt chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Greg G.
06/2012
5.0
chimney caps, chimney repair
+ 0 more
I would use them in a second. They gave me a senior citizen’s discount. They are very professional and they just came in and did their job. They are very personable.
Description of Work: Chimney Professionals took the chimney completely down, rebuilt a new one, and lined it with stainless steel.
Estimate was done one week prior to the actual repairs. Cost was a little higher than the estimate but the company advised me if they had to mortar that this would be the case. The crew showed up early. They laid a tarp down to protect the carpet. Told me everything they were doing prior to doing it. Did the repairs quickly, demonstrated use of the new items installed as well as told me when I could start using it and how to do things safely. Overall a great interaction, felt they were trustworthy, and definitely would use them again, and refer them to others.
Description of Work: Company came in , did an estimate and scheduled a repair date. They came early, put down a protective cloth and started work. They removed plywood that wasn't supposed to be there, and sealed the areas with a mortar where there were areas of weakness . After that they installed flue/ damper system, demonstrated how to use it, and when it was safe to use them. Lastly they made sure I knew that they were available for any questions or assistance that I needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
delbert B.
11/2011
3.0
fireplaces, masonry
+ 0 more
The job went well but they dented my gutter. They placed the ladder up to my roof and when they did that the ladder dented my gutter. I told them about it and they said they would come back down and take a look and as far as I know that has been about 3 months ago now and I haven't heard from them. They dented my gutters and they haven't called so it wouldn't be to good.
Description of Work: I used Chimney & Masonry Professionals for masonry work.
They were very helpful. They came out and did the inspection. They were completely honest and said I don't need any repairs. All they charged me was an inspection fee which was reasonable and they told me about it upfront. I was very happy with their treatment.
Description of Work: They did an inspection on my chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Amanda R.
02/2011
5.0
chimney repair, chimney sweep, masonry
+ 1 more
They were wonderful. I have them coming back this summer to rebuild my other chimney.
Description of Work: Chimney & Masonry Professionals cleaned my chimney, repaired some damaged bricks in the firebox, and reset a missing brick.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Thomas W.
04/2010
3.0
masonry
+ -1 more
My call was never returned.
Description of Work: Called for a quote. My call was never returned.
Rating Category
Rating out of 5
responsiveness
2.0
Ellen L.
01/2010
5.0
chimney repair, masonry
+ 0 more
We had a very good experience with them. They gave us a good price on this work and a 10% Angie's List discount. They were very pleasant to work with and did excellent work. The work was completed on time. I would recommend them.
Description of Work: They rebuilt a brick wall, did a lot of chimney work and blocked up a coal shoot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Andrea S.
11/2009
4.0
chimney repair, closet systems, roofing
+ 1 more
They did a pretty good job for me. I am out of state but the reports that I have had on their workmanship were very good. I heard a lot of good things about the quality of their work. They started in August and finished up this month. The project cost about $3500.
Description of Work: We used Chimney & Masonry Professionals to rebuild a chimney, repair some closet doors inside the house, do extensive repairs to the garage roof and repair the roof on the front porch of my mom’s house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,500
Adam E.
07/2009
5.0
chimney sweep
+ -1 more
They arrived on schedule, but we had a lot of rain in the area that day and the roof was slick. So they came back later in the afternoon to clean. They also added some joint filler (at no cost to me which was totally unexpected). We finally feel like we can safely use our fireplaces now.
Description of Work: Inspected and cleaned the entire system. They also noticed some missing joints and repaired them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$133.13
AC M.
03/2009
5.0
chimney caps, chimney sweep
+ 0 more
I was pleased with response and service performed. Considering it was 10 degrees outside, I was up and burning again in less than an hour. A+ Response.
Description of Work: I had some smoke issues with my wood burner. I called on a Saturday afternoon, not expecting a return call until the following Monday - they called back in one hour. This company had done my installation and have serviced it since, they came promptly on Monday morning and cleared the problem with my chimney cap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan K.
09/2008
5.0
chimney repair
+ -1 more
Work was GREAT! Matt was a great guy he did not fool around he fit me in his schedule at the last minute and work was done in a timely manner.
Description of Work: Crown was put on rear chimney and front chimney sealed up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
MARGARET B.
07/2008
5.0
masonry
+ -1 more
Responsive, timely, looks good.
Description of Work: Chimney swept, damper installed, brick front steps repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
AC M.
09/2007
5.0
chimney sweep, fireplaces
+ 0 more
They arrived a little early on the day of the appointment, completed all work as promised and with complete professionalism. They even cleaned up all their mess when there were finished and offered realistic information throughout the job.
Description of Work: They swept and inspected my wood burner chimney as well as my fireplace. Inspected and cleaned the wood burner.
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*Contact business to see additional licenses.
Service Categories
Chimney Repair,
Chimney Sweep,
Masonry,
Fireplaces,
Chimney Caps,
Gas Logs,
Roofing,
Closets
FAQ
Chimney Professionals is currently rated 4.6 overall out of 5.
Chimney Professionals accepts the following forms of payment: Check,MasterCard,Visa