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Zen Windows

Windows

About us

At Zen Windows, we think that finding replacement windows and doors for your home should be a simple, pleasant experience. Our team works closely with you via e-mail and phone to help shape the improvements you envision without ever having a salesperson visit your home. We offer our own product line featuring EPA awarded materials. Our technicians are extremely dedicated to details and personal customer service. We believe in our products and Team and thus provide a lifetime warranty on both the labor and material of your windows and doors. On a final note, Zen Windows sets our clients at ease with our No Down Payment Policy. All projects are completed to our clients satisfaction before any money is paid to us.

Business highlights

27 years of trusted experience
Family Owned & Operated

Services we offer

We offer vinyl and woodgrain replacement windows that offer convenience and durability. Vinyl windows come in double hung, casement, awning, slider, bay, bow, picture, garden, hopper, round top, and special shapes. Many colors and finishes are available as well. We also offer sliding doors in several styles. Zen Windows guarantees the highest quality and professionalism in the market.

Services we don't offer

We DO NOT replace just the glass in a window. We replace the entire window.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9158 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-158 of 158 reviews

Daniel J.
12/2019
5.0
replacement windows
  + -1 more
Excellent, zero complaints
Description of Work: New windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Zen Windows
"Excellent, zero complaints" Zen Windows Loves Zero. Thank you very much for the Review. Cheers, Dan

Storri B.
09/2017
5.0
replacement windows
  + -1 more
Quick and painless
Description of Work: Front 4 windows replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Response from Zen Windows
"Quick & painless" Thank you for the accurate summary of the Zen Windows Brand. We are honored to have you as a client. Cheers, Dan

Peggy H.
05/2017
5.0
replacement windows
  + -1 more
Excellent job and super nice
Description of Work: 10 Windows replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Zen Windows
" Excellent job and super nice " Thank you for describing the Zen Windows Experience. We are honored to have you as a client.

Carol M.
05/2017
5.0
doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Zen Windows
Thank you for the Straight A review that defines the Zen Windows Brand, but even more for being a Zen Windows Client. We are honored & grateful. Thank you again.

ROBIN P.
06/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: They replaced all my windows. They showed great professionalism, amazing product and all were installed in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Response from Zen Windows
Professionalism, amazing products & timeliness is the Perfect definition of the Zen Brand. Thank you. We are honored to have you as a Zen Windows Client.

Celeste G.
06/2016
5.0
glass repair, replacement windows, doors
  + 1 more
unknown
Description of Work: One of the doors in the rental condo that I own had a stone go through the glass of a non-standard size sliding glass door. There are two sliding glass doors so I decided to get both of these old doors replaced I had contacted Zen Windows in the past. The owner responds to quote requests in a few minutes after sending an e-mail and will give an online quote after viewing pictures of the window. The installer came out and measured. The doors were ordered. I was contacted again when the doors were completed. The installer came out and replaced the doors. | |Here is what my renter wrote to me in a text: "I never thought ever in my life I would find a door so beautiful. They're great. They did a really great job and they definitely liven the place up some. As far as I can tell the doors are perfect. They did do a good job. They didn't damage anything in the process and they cleaned up well. It took them a while but what do I know about door installation. Both locks work and the glass looks great." | |Obviously, all went well and my renters are happy. The other renter thought I should have simply replaced the broken door but was very pleased after both doors were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Response from Zen Windows
Thank you so much for the review. "Beautiful" is a wonderful way to describe our products, service & ease of process. We are honored to have you as a Zen Windows Client.

KRIS R.
07/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Zen Windows
Thank you for the Straight A Review- Quick, Simple and Perfect-the Zen Windows way. It is an honor to have you as part of the Zen Family. Cheers, Dan

COLIN B.
12/2008
5.0
replacement windows
  + -1 more
Great service, Dan the owner is very responsive. This is the second job he has done for me and I will certainly use him in the future.
Description of Work: They installed 3 wood clad windows for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

SANDRA L.
12/2008
5.0
replacement windows
  + -1 more
I chose this company because the owner came to speak with us. He demonstrated the product. He explained the warranty. These windows are made to order. Every window was perfect. The turn around time was only two weeks. The installation went perfect and they did not leave any mess. Everyone that dealt was a true professional and I am a stickler for perfection. You don't pay until you are satisfied and the warranty is amazing. The price was highly competitive and the new windows look great. It was very easy to use this company. It was refreshing and they are straight forward.
Description of Work: We hired this company to install 15 windows in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

linda R.
10/2008
5.0
replacement windows
  + -1 more
Dan, the owner, came out and gave us the estimate. They are all very nice and professional. Basically we agreed on a price, and within two weeks they were installed and finished. They cleaned up their mess very well.
Description of Work: They came out and installed all the windows in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

PAT D.
09/2008
1.0
replacement windows
  + -1 more
I found them on Angie s List and my experience with them was poor. They were more than two hours late every time they came out. Since I work full time and had to take off work, this was a problem. One of the windows was not even close to the correct size so I had to take off work specifically for that. In addition, it turned out the installers forgot to nail a lot of the window supports in. Instead of using one large piece for these window supports, they used several pieces and glued them in. I walked out and was able to pull them right out. Ultimately, they came out 5 times to get it right. I had to take 5 days off work as well and one of these days they were a 100% no show. My experience with the sales staff was different than with the installers.
Description of Work: They put in 3 replacement windows for me.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$2,500

ROGER L.
08/2008
5.0
replacement windows, doors
  + 0 more
They came out to install the windows. They had a little sales pitch; all they said was the quality of the windows. The price of the windows was excellent. I would recommend this company. The only problem I had was they didn't wash the windows after they were done.
Description of Work: They installed a window. They also installed a 6 foot slider door. They put in a front door in the entry way. They also installed five large windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

SCOTT S.
11/2007
2.0
replacement windows
  + -1 more
I want the product that I paid for not a product that is failing with the confidence that the product will continue to perform through the years.
Description of Work: We had 17 windows replaced along with they vinyl casements. The manufacturer of the windows is Thermal Industries. Zen is the installation company. The lifetime warranty is applicable on all labor, material, glass, and screen. Windows were installed 02-07 and we've had problems since the installation. There are structural problems with windows bowing and sagging. Problems with the glass, problems with the lowee finish, and dirt between the glass layers. The problems with the installation from Zen: windows not plumb, nails are popping through the aluminum, adhesive left on the vinyl (which will not come off without using a chemical which breaks down the caulk)

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$9,850

Response from Zen Windows
Zen Windows installs thousands of Thermal Industries windows annually. Service on the product is minimal, probably less than ten windows per year. To the best of my knowledge, the product has never received anything but an A rating on the Quality review from Angie's List. This is why we are so perplexed as to why this client claims that all the windows are not functioning properly. Additionally, we have had a Thermal Industries Service Tech, the Thermal Industries District Manager and myself out to the home to try and remedy the issue. We will do everything and anything that is reasonable to resolve this and will do so in a facilitated manner.

COLIN B.
07/2007
5.0
replacement windows
  + -1 more
They were terrific. Dan the owner arrived on time for our initial appointment. He would have been done in 10 minutes if we hadn't asked question. But, he walked us through his products and we felt very comfortable with him. We had him place the order that day, since his process were far less than other vendors. The windows arrived 2 weeks later and the installer called to schedule installation. They arrived on time and I went to work. When I came home the new windows were installed and everything was clean. They did a great job. There was one small spot where caulking was separated and I called the installer and he came back the next day to take care of it.
Description of Work: They replaced five windows for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Andrea E.
06/2007
5.0
replacement windows
  + -1 more
We chose Zen windows because the price was by far the lowest estimate and the product was high quality (not the $169 windows that require you to add on a bunch to make it a good window). We have now had our windows for a year and have found them to be excellent in terms of aesthetics, sound proofing, and weather resistance. Dan Wolt is easy to get a hold of, the crew was timely and professional, and we have been very satisfied with the service. Plus, Zen doesn't try to con you into buying a bunch of windows you can't afford at once, they have been very receptive to replacing a few at a time and have treated no differently than they would have if we had replaced everything at once. That is why we have called them for work on five separate occasions (and will continue to do so in the future).
Description of Work: We have replaced a total of 16 windows in three stages (mostly white vinyl double hung, but three oak windows were just installed in the living room). Zen has also coordinated the installation of a steel security door and our seamless gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

JOANN H.
04/2007
5.0
replacement windows
  + -1 more
SO HAPPY! We used Zen Windows in the fall to do our windows. We had a great experience with Dan and contacted him and six other roofing and siding companies after the fall 2006 hail storm. Dan was the lowest priced and most professional again! The crew was led by Neil, who had handled our window installation as well. Neil, Mike (who fixed the windows) and the roofing crew were hardworking, easy to communicate with in person and on the phone. As always, Dan was very accessible for questions via e-mail and phone. The roofers were polite, helpful, respectful (no loud music, no cursing- we've had this happen with many of the neighbors crews). The guys were in and out in three days! Our neighbors have had a really bad time and long drawn out projects. Not us! The roof looks great, and the windows are like new. Mike fixed the windows and went above and beyond what we were expecting. We paid nothing until the job was complete. Thanks so much for a job well done! Zen is the best!
Description of Work: New roof and fixed damaged windows following hail storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

ANGIE C.
10/2006
5.0
replacement windows
  + -1 more
Dan was very friendly. He came out, showed us his product, and gave us a quote. He didn't pressure us at all. His quote was the lowest. The reason that we didn't go with him was the product. We preferred a product that one of his competitors had. Dan only carries one brand of window.
Description of Work: They replaced 17 windows with vinyl double hung windows.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$6,000

GWEN S.
09/2006
5.0
replacement windows
  + -1 more
Price was in line with other estimates. Zen was able to get the job done much sooner. I prefer Zen's lighter colored screens and that the screen covers only half the window (can be moved up or down). The window is designed so it may be painted or stained. Painting was very tedious and I would just go with a white interior finish next time and forget the painting. I was a bit disappointed with the one window I stained. It did not absorb the stain very well. Friendly staff. Will call them when we're ready to replace more windows.
Description of Work: Replaced six windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

JOANN H.
09/2006
5.0
replacement windows
  + -1 more
WOW! We love our new windows! What a great experience from start to finish. Dan, the owner impressed us so much. He was five minutes early to each appointment. He did not do the typical sales-y thing with us. He gave us a great price on the windows. He communicated with us by phone and via e-mail. He has a Blackberry, so all e-mails are responded to within minutes! His installer Neil came out, the same day we had Dan out for the initial estimate, as we had some questions regarding the thickness of the walls. We were not pressured into getting the most expensive double hung windows. Both men were honest and upfront in what our needs for the new windows were. Mike installed the windows & did a great job. We did not pay until the work was completed and we had the windows in 2 weeks! We had 4 different companies from AL come out for estimates & Zen Windows was the right choice when it came to pricing, professionalism, timeliness & also personality. We will use Zen again in the future!
Description of Work: 8 replacement windows for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,450

MATT D.
06/2006
5.0
replacement windows
  + -1 more
Dan provided me an estimate that was much higher than the company I decided to hire. However, Dan's process of replacing my capping was completely different. I decided to go with the other company because of price and my other windows were capped the same way. I was very impressed with Dan's professionalism and willingness to help. He practices everything he claims on his website. A great guy! I will recommend Zen Windows to anyone looking for an honest contractor.
Description of Work: Provided an estimate for replacing capping around windows.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVEN & KELLY N.
03/2006
5.0
replacement windows
  + -1 more
Dan was super professional & very knowledgeable about his products. He was in & out of our house, leaving a full estimate in less than 30 minutes. The measuring person came later that day and the windows were installed 2 weeks later. The workers were clean, professional and the windows look great! Price was competitive with other places we checked. Couldn't be happier.
Description of Work: Installed 11 windows in our Florida Room & Garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

ILANA K.
01/2006
5.0
replacement windows
  + -1 more
Dan came by to give a quote. He was very helpful and gave some great advice. He gave a quote for the windows which was very competitive. We ended up going with another outfit (Teeter's) because they were highly recommended from a friend. Dan knew his product but couldn't comment on other window companies. He only installs one brand.
Description of Work: Seven windows needed replaced in a small ranch house.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,450

LEE & DEBBIE R.
01/2006
5.0
replacement windows
  + -1 more
Dan made sure that a potentially disruptive and stressful project went as smoothly as possible. He accommodated all our requests and followed up to make sure that everything was done to our satisfaction. He was a pleasure to deal with and we love our new windows!
Description of Work: Provided and installed replacement windows in my very old house (over 100 years old).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

MARY W.
06/2005
5.0
replacement windows, doors
  + 0 more
THEY BEAT OUT THE LOWEST ESTIMATE THAT I HAD GOTTEN. THEY WEREN'T ABLE TO COME OUT ON THE SCHEDULED DAY, HOWEVER THEY DID CALL AND APOLOGIZE AND RESCHEDULED AT THAT TIME. THEY CLEANED UP AFTER THEMSELVES, AND WERE DONE WITH THE JOB THAT DAY. THEY WERE ALSO COURTEOUS.
Description of Work: CALLED THEM FOR AN ESTIMATE. THEY TOOK OUT A WINDOW AND INSTALLED A DOOR IN IT'S PLACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,449

ROBERT G.
05/2005
5.0
replacement windows
  + -1 more
AFTER INTERVIEWING MANY COMPANIES, WE DECIDED TO GO WITH ZEN WINDOWS TO REPLACE 14 WINDOWS IN OUR HOME. THE PRICE WAS THE BEST OF THOSE INTERVIEWED. ONE COMPANY ACTUALLY WANTED TO SELL US THE EXACT WINDOW, FROM THE SAME MANUFACTURER, FOR OVER THREE TIMES THE PRICE OF ZEN. THE WINDOWS WERE AMONG THE BEST REVIEWED. THE TIMELINESS OF THE INSTALL WAS GREAT. THEY HAD THE WINDOWS IN WITHIN TWO WEEKS OF THE ORIGINAL ORDER. THE INSTALLERS WERE FRIENDLY, PROFESSIONAL, AND PROVIDED QUALITY WORK. THEY ALSO DID A NICE JOB OF CLEANING UP AFTER THE JOB WAS FINISHED. WE OFTEN RECOMMEND THEM TO FRIENDS.
Description of Work: REPLACEMENT WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Contact information

190 S High St # 289, Columbus, OH 43215

https://www.zenwindowscolumbus.com/

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows

FAQ

Zen Windows is currently rated 4.9 overall out of 5.
Zen Windows accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Zen Windows offers free project estimates.
Yes, Zen Windows offers eco-friendly accreditations.
No, Zen Windows does not offer a senior discount.
No, Zen Windows does not offer emergency services.
Yes, Zen Windows offers warranties.
Zen Windows offers the following services: We offer vinyl and woodgrain replacement windows that offer convenience and durability. Vinyl windows come in double hung, casement, awning, slider, bay, bow, picture, garden, hopper, round top, and special shapes. Many colors and finishes are available as well. We also offer sliding doors in several styles. Zen Windows guarantees the highest quality and professionalism in the market.
We DO NOT replace just the glass in a window. We replace the entire window.

Contact information

190 S High St # 289, Columbus, OH 43215

https://www.zenwindowscolumbus.com/