WOW! Internet, Cable, and Phone

Internet Service, TV Service - Cable, Phone Service - Landline,

About us

WOW! is proud to serve a number of communities in the Midwest and Southeast. We started out in 1996 delivering cable TV service in Illinois, Michigan, Ohio and Indiana, and have since added the services that our customers need. Today we offer digital cable, HDTV, DVRs, high-speed Internet, and local and long-distance phone service. In 2012, WOW! acquired Knology, Inc. and began serving customers in Tennessee, Alabama, Georgia, South Carolina, Florida, Kansas, South Dakota, Minnesota and Iowa. We continue to listen to our customers and have plans to offer more exciting services in the future. WOW! is privately owned by Avista Capital Partners. With corporate offices in Denver, WOW! has assembled a diverse and experienced management team. This team and all WOW! employees share a passion for doing things right and delighting our customers with friendly, quality service and affordable prices. Together, we are focused on building a culture at WOW! that is founded on five core values. These values are at the heart of what drives us to do our best for all of our customers.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Cable TV package, whole-home HD DVR, HD channels, video on demand, DVR & high speed internet.

Services we don't offer

N/A

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

3.7138 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
48%
4
12%
3
12%
2
10%
1
18%


Rating CategoryRating out of 5
quality
3.7
value
3.9
professionalism
3.9
responsiveness
3.7
punctuality
3.8
Showing 126-138 of 138 reviews

JANET N.
01/2016
5.0
internet service
  + -1 more
unknown
Description of Work: Services also include, landline phone and cable tv.
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara W.
08/2015
5.0
cable tv service, internet service, phone sales
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Arthur/Cindy L.
06/2015
5.0
cable tv service, landline phone service, internet service
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Michael B.
05/2015
5.0
cable tv service, internet service
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$180

Sheryl F.
05/2015
5.0
cable tv service, internet service
  + 0 more
unknown
Description of Work: They installed cable and internet service. The rep was very pleasant and professional and knowledgeable! We are very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry W.
04/2015
5.0
cable tv service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristopher M.
12/2014
4.0
cable tv service, internet service
  + 0 more
unknown
Description of Work: Wow came quickly to install cable and internet service in my home. The sales and installation process both went smoothly and I have had no problems with the service since then.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MARIAN B.
12/2014
2.0
cable tv service, internet service
  + 0 more
See above
Description of Work: This is the fourth time in the last 6 weeks that my service has been down. After the first outage, a service rep came and replaced my media gateway. After that, my VOD stopped working. Next time I got a service rep out, he replaced some outside connections which did not help. He then replaced the media gateway for a second time, which meant I lost my existing and future scheduled recordings again. That was 10 days ago, and the service is out again tonight. unfortunately, other providers have worse reviews on Angie's list than WOW does! Is there a decent internet and cable provider anywhere in central Ohio?

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$130

M Kathleen M.
07/2014
5.0
cable tv service
  + -1 more
unknown
Description of Work: This is our first experience with Wow, so they came to hook us up to provide internet. We had read a lot about their service, so we knew exactly what we needed and wanted. We bought our own modem, cable wire for inside the house, and wireless router. They came and connected us while replacing an old outside wire (from a previous customer over 15 years ago). The installer was helpful and courteous. There was no charge for the connection and rewiring. |We will be paying for the internet service on a monthly basis. The service will be faster and cheaper than what we were paying through AT&T.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Linda F.
06/2014
5.0
cable tv service
  + -1 more
see above
Description of Work: earlier in the week we had no cable svc. a call resulted in restoration. a few days later,somehow we lost cable channels & high definition to our TV's. the help desk guided us for part of the restoration & he did the rest..we don't know why these 2 separate tv interruptions occurred. we were either asleep at night or gone. It's inconvenient. Each technician was friendly & helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina P.
06/2012
3.0
cable tv service
  + -1 more
They are fine, but expensive.
Description of Work: I use Wow Internet Cable and Phone for cable services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

DORIS T.
10/2005
5.0
internet service
  + -1 more
unknown
Description of Work: INTERNET AND CABLE SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JENNIFER S.
12/2003
5.0
internet service
  + -1 more
unknown
Description of Work: HAD STATIC ON MY LOCAL CHANNELS. THEY REPLACED MY CABLES WITH THICKER ONES.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3675 Corporate Dr, Columbus, OH 43231

www.wowway.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Internet Service,
TV Service - Cable,
Phone Service - Landline,
Phone Wiring,
Phone Sales,
Phone Repair

FAQ

WOW! Internet, Cable, and Phone is currently rated 3.7 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

WOW! Internet, Cable, and Phone accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, WOW! Internet, Cable, and Phone does not offer free project estimates.
No, WOW! Internet, Cable, and Phone does not offer eco-friendly accreditations.
No, WOW! Internet, Cable, and Phone does not offer a senior discount.
Yes, WOW! Internet, Cable, and Phone offers emergency services.
Yes, WOW! Internet, Cable, and Phone offers warranties.
WOW! Internet, Cable, and Phone offers the following services: Cable TV package, whole-home HD DVR, HD channels, video on demand, DVR & high speed internet.
N/A

Contact information

3675 Corporate Dr, Columbus, OH 43231

www.wowway.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM