I’ve contacted Kyal Heinze back in September to inform him of the dying plant and a failure to thrive plant in the front landscaping of my newly built custom home. I was told it would be taken care of. Nearly two months later, I contact him for updates and I get a response saying it will be taken care of. I come home this morning and a barely sprouted plant was place where my dying plant was and the other plant was not touched. This plant is not what I paid for in my package with my mature plants. Very unprofessional. I would not recommend this company for anyone looking to have any type of landscaping done. Beware! I will continue to update this review upon actions.
Description of Work: Two plants in my front landscaping replaced
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Michael W.
10/2006
3.0
hardscaping
+ -1 more
After having problems getting initial follow up, my contact changed to Garry Ferrell. Garry was great, turning around the drawing quickly, computing a fair price, answering all questions. However, I felt, and still feel, that their installation crew is terrible. I made it clear, that my top priority was to have the patio sloped away from the house. They completed the site prep, and the base was slanted towards the house. I brought this to their attention. They said they would address. No one addressed it, and the patio sloped towards the house. Garry inspected, and he agreed. They pulled up the patio, regraded and reinstalled. I measured again, and while better, it still sloped towards the house, and now had some low spots. They came out and relaid the patio again. This time, to get the stones to all fit, they cut several of them with a saw. I now had straight cuts among the other natural looking cobblestone edges, low spots, and still no slope away from the house. I gave up.
Description of Work: Designed layout and installed paver patio (three times and it's still not right...acceptable, but not right).
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$6,000
JAMES P.
08/2004
1.0
hardwood floor
+ -1 more
WOULD NOT RECOMMEND THEM.
Description of Work: MADE AN APPOINTMENT TO GET AN ESTIMATE TO REFINISH OUR HARDWOOD FLOORS. THEY NEVER SHOWED UP AND NEVER RETURNED CALLS.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
GENE G.
05/2004
1.0
hardwood floor
+ -1 more
I'VE CALLED THEM ABOUT 8 OR 9 TIMES AND I'VE HAD TWO APPOINTMENTS SET UP AND THEY'VE STOOD ME UP BOTH TIMES. THEY'VE RETURNED MAYBE 2 PHONE CALLS AND THAT WAS TO SCHEDULE THESE APPOINTMENTS.
Description of Work: I CALLED THEM FOR AN ESTIMATE TO POSSIBLY REPAIR OR REPLACE SOME HARDWOOD FLOORS.
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Service Categories
Hardwood Flooring Sales and Installation,
Pavers and Hardscaping,
Landscaping
FAQ
WILSON ENTERPRISES is currently rated 1.8 overall out of 5.
No, WILSON ENTERPRISES does not offer free project estimates.
No, WILSON ENTERPRISES does not offer eco-friendly accreditations.
No, WILSON ENTERPRISES does not offer a senior discount.
No, WILSON ENTERPRISES does not offer emergency services.