Description of Work: This was for water heater repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TOM M.
06/2016
5.0
plumbing
+ -1 more
A real pleasure to deal with. Greg called back the same day we contacted him, and arrived for the appointment ahead of time. He is very knowledgeable and competent in all aspects of plumbing, and really has the customer's interest at heart. He carefully explained the necessary work, answered all our questions, and got the job done at a very reasonable price. Greg is absolutely the plumber we call from here on in.
Description of Work: Re-route and re-install gas piping, both main incoming line and half inch lines for dryer and range.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Michael H.
04/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Greg installed new drains, upgraded toilet and bathtub faucet. Greg and his wife are a great team. Mrs. Ward kept me informed and Greg did the work. He's a busy guy, but he is worth waiting for!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Syndee R.
03/2016
5.0
plumbing
+ -1 more
Very thorough and knowledgeable. Spent more than 15 hours on entire job due to waiting on counter installation. Didn't charge for additional time only time for work done. Would definitely use again.
Description of Work: Replaced all faucets in 5 sinks (3 baths) after counters replaced with granite. Waited for counters to be finished when it took longer than planned, had to come back next day. Prior to service assisted us by phone in purchasing correct supplies. We added replacement of 2 tub faucets and drain to job and he completed without any delay. Noticed another problem with sump pump and replaced for only cost of supplies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$610
Tim L.
01/2016
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Robert Y.
12/2015
5.0
plumbing
+ -1 more
Greg arrived on time and was very courteous. After diagnosing the problem, he realized that he did not have the replacement part with him for this old tub assembly. After returning from the closest plumbing supply, he stated that they did not have one either, He promised to return the next day with the correct one. Which he did, on time. The repair took less than an hour. He did not charge for the second service call.
Description of Work: Repaired leak from tub faucet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
joshua W.
08/2015
5.0
plumbing
+ -1 more
The crew was very polite and professional. They did a very good job and cleaned up well after wards. An outdoor hose spigot got accidentally left off the estimate and was not installed even though I specified that it be replaced. I offered to pay for the part, but not for labor since the work quick and should have been done. When the technician arrived to replace the spigot, he agreed it should have been done even if not on the work order and did it for free, I am very happy with the job they did
Description of Work: Replaced all fresh water pipes in the house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
ryan S.
03/2014
5.0
plumbing
+ -1 more
Greg Palmer has to be the best plumbing contractor around. Was recommended by my GC who I also reviewed on Angie's List. Came over and repaired a broken water line in my fridge, installed a new sink and moved the disposal, as well as ran a new gas line for the new stove. Shows up at the drop of a hat and is always available when I have a question.
Description of Work: Installed new facuet moved disposal to other side of sink ran gas line for new stove repaired water line on fridge
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
SHARON L.
06/2011
5.0
plumbing
+ -1 more
He did a beautiful job. We had a leaky faucet. He came over within 24 hours notice. He did a beautiful job and there is no leak.
Description of Work: He installed a faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SHARON L.
05/2011
5.0
water heater repair
+ -1 more
: I have used them a few times. They give very good service, and they are very prompt. They do a very good job. They are very qualified. They are very efficient.
Description of Work: I used Ward's Custom Plumbing three weeks ago to install a water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
SHARON L.
08/2010
5.0
plumbing
+ -1 more
We have used their services in the past too. The plumber is fabulous and exceptional. He is very meticulous with his work. He is very punctual. If he says he is going to be there, then he will be there. In fact, we had somebody else help us with the same problem, but they couldn’t do it. We like him and we wouldn’t use anybody else.
Description of Work: We used the services of Ward’s Custom Plumbing few months ago for fixing the problem that we had with our shower since it was clogged. There were problems with the holes in the shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
BECKI G.
11/2009
5.0
plumbing, water heater repair
+ 0 more
It was a good experience. Greg was prompt, knowledgeable & efficient. He made sure we understand the new tank by giving us a detailed explanation. I also ask him about an exterior water faucet while he was there. He was able to replace this during the same visit. I would call Greg again for future plumbing needs.
Description of Work: Replaced hot water heater & remove old one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
SHARON L.
10/2008
5.0
plumbing
+ -1 more
Fantastic. Very professional and timely. He comes when promised or if he'll be late, he'll call you. He will come earlier if he's able to. He came on a weekend when he really didn't have to. I liked that. He is very responsive on any plumbing issues we've had.
Description of Work: We have had a problem with sediment in our lines. Every few weeks we have a glob of minerals or grumpily stuff that plugs up the faucets and shower head. We called Greg to see if there was anything we could do to alleviate the problem. He installed a water filtration that filters the water at the main source of entry into our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
SHARON L.
07/2005
5.0
plumbing
+ -1 more
GREG IS AN INTELLIGENT, ACCOMPLISHED PLUMBER. WE'VE HAD PLUMBERS AT OUR HOME PREVIOUSLY THAT NEVER MADE SUGGESTIONS ABOUT HOW TO TAKE CARE OF OUR WATER HEATER, WATER PRESSURE, OR TOOK THE TIME TO CHECK VARIOUS PROBLEMS WE HAD IN OUR HOUSE WITH A COMPLETE SOLUTION. GREG IS VERY HARD WORKING, POLITE, AND KNOWS HIS BUSINESS. HE WORKS 365 DAYS A YEAR AND GIVES YOU A HARD DAY'S WORK FOR HIS COMPENSATION. I WILL USE GREG IF ANYTHING HAPPENS TO OUR PLUMBING IN THE FUTURE. OTHER PLUMBERS HAVE JUST ''PATCHED'' UP OUR PLUMBING. GREG FIXED IT! THE PRICE PAID TO GREG WAS COMBINED IN A REMODELING JOB.
Description of Work: WHILE WE WERE REMODELING A BATHROOM, GREG INSTALLED COPPER PIPE, MADE A SHUT OFF VALUE ON THE HOT AND COLD LINES SO WE WOULD NOT BE WITHOUT WATER DURING THE WORK DAY. INSTALLED A DRAIN, FIXTURE, MOVED PIPES TO ACCOMMODATE A NEW CABINET, AND CHECKED OUR WATER PRESSURE, WORKING WITH THE CITY OF WESTERVILLE.
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Service Categories
Plumbing,
Water Heaters
FAQ
WARD'S CUSTOM PLUMBING is currently rated 5 overall out of 5.
No, WARD'S CUSTOM PLUMBING does not offer free project estimates.
No, WARD'S CUSTOM PLUMBING does not offer eco-friendly accreditations.
No, WARD'S CUSTOM PLUMBING does not offer a senior discount.
No, WARD'S CUSTOM PLUMBING does not offer emergency services.
No, WARD'S CUSTOM PLUMBING does not offer warranties.