Unique Hardwood Floor LLC

It went great and looks better than expected. Our floors are about 95 years old and were pretty beat up with several 1-2 foot holes from prior duct work that needed patched so we weren't sure what to expect. Chaz is great to work with and took the time to answer all of our questions, propose and discuss options and help us make informed decisions when selecting a stain color. The crew did a great job with the floors and left the house clean and virtually dust free. They also found an old newspaper from 1924 (the year the house was completed) in the floor and saved it for us which was really cool. The project was for four rooms (approx 12'x12' each) and a 6' x 3' hallway. The job started on a Monday with sanding and patching the holes, then it was stained on Thursday, two coats of polyurethane on Friday (one in the morning and one in the afternoon), and a final coat of polyurethane on Saturday morning. We were able to walk on it in socks by Saturday afternoon but had to wait 4 days before putting furniture on it to let the finish cure properly. Chaz had suggested moving out of the house for 24 hours after the stain was applied and it was good advice. I was there for a little while after the stain was applied and was getting a headache from the fumes. It was good to know ahead of time that this was necessary so we could make the proper arrangements.

Excellent! Chaz and his crew went above and beyond to make sure we were satisfied. I highly recommend them for any job you need done on your floors

Awesome from beginning to end, can't say enough good things.

Excellent experience from first contact through completion.

They did a wonderful job. Over the years, previous owners had been **** ** the floors. They had replaced some boards with unfinished, nonmatching wood that they installed with round head screws. Chaz and his crew replaced those and other damaged boards, sanded, stained and sealed our floors. They are beautiful! We opted for the commercial grade polyurethane because we have a dog and a cat.

Excellent job. Very professional. Chad went out his way to make sure that their work was done to my satisfaction. Very approachable...

We have lived in our 45-year old home for about 16 years and recently decided to get rid of the old carpeting in our family room. It was certainly not new when we moved in and our 17 years of kids & dogs also took a toll. We figured that we were able to tear it out ourselves, and then choose a replacement. We were very pleased to find very pretty hardwood underneath in somewhat reasonable shape. We decided to see about refinishing the floor and contacted Chaz at Unique Hardwood Flooring to discuss our options. Chaz was able to set up a meeting with us very early in the morning to accommodate our work schedules. He was very thorough in providing us with information about the process, our options, the costs, and his assessment of what we could expect as an outcome. Scheduling was about 1 month out, but that was fine, as we had no real deadline. We should expect up to a week for the total process. Zack and Josh arrived as scheduled. We selected the color from a seemingly unlimited array and Zack further explained what would be happening over the next few days. They hung plastic sheeting between the room being refinished and other parts of the house. We expected LOTS of noise and dust as the sanding was done. The pair set straight to work and while the noise was close to what we had expected, the dust never really materialized. While there was some, the equipment did a great job of vacuuming and bagging the sawdust that they took away. Sanding and staining were completed on day one! We were amazed at the look of the floor at that point. Three coats of poly were applied over the next two days and the job was complete by end of day on Wednesday, the 3rd day. The only thing remaining when the crew left was our new-looking floor. We still needed to keep off for about 1 week for the finish to properly cure. Now, we are enjoying our "new" hardwood floor and picking out the new furnishings that will complete our room makeover. We could not be happier with our decision to refinish the floor and we could not be happier with our decision to hire Chaz & his crew from Unique Hardwood Flooring. The work was done to our satisfaction earlier than promised and at the agreed upon price.

The new floor Unique put down did not match old floor. “Match” was so poor we had to find new flooring company to redo them for us. Chaz was unprofessional and disrespectful. I would definitely not recommend them! What they did well: Nasty tear out was well-handled by first crew. First crew (responsible for tear out and install of new hardwood) showed up as expected and worked hard. They did a really good job of laying down the new hardwood and fixed some issues we had (tile around firelplace was laid too high and they framed it with wood at slight incline to hide difference). They did a good job of laying flooring down at steps to basement and sun room. They also replaced an ugly metal floor vent with a new matching red oak flush mount floor vent. What they did poorly: New floor did not not match old floor at all. It looked so bad we had it all redone by another company. While they were doing the floors, I had expressed concern that they didn’t match well and Chaz (on the phone) and Zack (the on-site crew leader) said this was the best they could do to match the old with the new floor. On the phone, I told Chaz I thought they made a mistake with the stain and mixed the two stain colors we were using in the wrong ratio, because it looked so very different from the sample they put on our floor. Chaz was agitated, spoke over me when I was talking and said I was acting like a child throwing a tantrum. Chaz also sent an email stating this was the color I chose, it was the best match they could make and again said I was acting like a child throwing a tantrum. I never raised my voice or was disrespectful to Chaz. During the phone call Chaz offered to come out and look at the stain color (Chaz had not seen the new floor and was basing his conversation on feedback from his crew leader). However, based on how unprofessional and disrespectful he was and his subsequent email I had no interest in meeting with him or having his company do any more work in my house. We paid the final bill and then hired a new company to redo what Unique had just done. They dripped stain in multiple areas on carpet in adjoining room. They laid new wood flooring under one kitchen cabinet (but not the others), so that one cabinet sits noticeably taller than the others. They said they would stain and polyurethane under fridge and stove but they did not. I would suggest that you look elsewhere!

Absolutely great! Chaz and his team were prompt, friendly, professional, and explained everything we needed to know all along the way. Chaz will take the time to make sure you understand all of the options. The work was top notch, and the price was fair and competitive. We would definitely hire them again, and recommend them wholeheartedly.

Initially I had thought about going with another company because A Unique were so busy & couldn't get me in for at least 8 weeks. Even after I told Chaz I couldn't wait that long & was going to hire someone else, he was still answering my questions & treating me like a customer. His knowledge & professionalism surpassed my expectations & I'm so happy I waited. They did an outstanding job! My floors look great!!! Chaz and his crew are the most professional contractors I've ever dealt with & their work is A plus!!!

We are extremely satisfied customers. Chaz and his crew refinished hardwood floors in 4 rooms of our home and the finished product exceeded our expectations. The pricing is fair, communication clear and timing was as promised. We highly recommend A Unique Hardwood Floor LLC.

I did my fair share of hardwood floor renovation for a property manager several years ago, never was trained professional so knew just enough to be dangerous. That experience at least led me to understand what a great hardwood finish looks like and the fact that it's not so simple to achieve. Simply put, Chaz and his guys exceeded all expectations. They were all very professional and pleasurable to be around during the work. The final product is phenomenal, I knew anything would be a big improvement over the old dark floors that were there but they made these floors look flawless. The finish is extremely smooth, far better than anything I've seen before. Their attention to detail is noticed, even the corners in the most difficult to reach parts of closets were perfectly finished. I studied the floor after completion, couldn't find anything I was unhappy with. You might find someone else in town who will do your job for a few dollars cheaper, do your self a favor and skip starbucks for a few days to hire Unique Hardwood Flooring.

I met with Chaz about a year prior and he was great. Decided to move forward a year later and it was another great experience. They removed the old flooring and then put the flooring in while we were on vacation and did a great job. They were always professional, courteous the flooring looked fantastic when finished. I'm very particular and I cant say enough about the job that was done. The pricing was fair and comprehensive. I would use them before I would even consider a big box installer. I could not recommend a contractor more, period. Look at the detail work around the fireplace as an example. The work took about 10 days and there was a lot of removal and they saved my trim and reinstalled and it looks perfect as well. The work was done a few months ago but I forgot to write the review and they deserve the review.

Excellent. The first day they were here about 2-2 1/2 hours removing the carpet, tacks, etc and they setup for hardwood install the following day. They rolled all the carpet in 3' sections and took it to the curb. It took two days to install hardwood about 430 sq ft - which includes a hallway and open area loft. Days 2 and 3 they had a code to come and go from my house as they needed. Everything went amazing!

Chaz and his team were great. They repaired water damage to our first floor hallway, and did a wonderful job. We're very happy with the results and will hire them again.

Excellent work and a surprisingly pleasant experience. Chaz Davis and his crew couldn't have been nicer and more professional and knowledgeable. The old floors now look better than I thought possible.

Very, very good!

We had three companies come to give estimates about patching up a portion of a floor that had suffered water damage. One company said it was an impossible job and we would have to do the entire floor. Another company said it would take them 5 or 6 weeks to get the materials. But Chaz told us how to get the wood within a week and did the work quickly and the results are beautiful. Their estimate was perfect: they did not go a penny over it. Work was done very professionally and I have to say that this is been one of the most---perhaps the most---pleasant and competent professional transaction we have had done. In short, Chaz did what two other contractors said was impossible and he did it so that the floor looked seamlessly perfect. Thank you.

I was lucky to get them to fit me into their busy schedule and they did a fantastic job. I have never had hardwood floors before and Chaz was very understanding and patient with all of my questions. Project was done on time and they made sure I was pleased with the work.

Everything went great, better than expected. Chaz was super easy to work with and really cares about the customer. The floors were previously covered in carpet, and once removed, I knew instantly that refinishing the wood floors was the way to go. Looked at several vendors doing the work, and though Chaz's company was not the cheapest, I went with them because I thought they were the best and I was not wrong. He was very easy to work with, very detailed, responded to all my inquiries and questions immediately and his workers did an excellent job in making these floors look brand new. He definitely makes sure you are happy with the results and does everything he can ensure you are. Took about a week to complete the work, which included sanding, staining, and sealing. Everything was done on time with no problems at all. Since I have had the floors refinished, I have received great compliments from everyone who has seen them. I would not hesitate to use Chaz's company again. You may pay a little more, but it is worth it!

In an effort to repair a board in my hardwood floor, I made the situation much worse and ruined the board. They replaced the damaged board with a couple boards that were under my refrigerator. It looks SO much better!!

The contractor used their services.? The job itself was fine.? The cost of the service was all bundled in with an insurance claim so I'm not sure I could tell you the exact cost of the floor portion of it.? I'm not sure they could have done anything better.? It was fine.? Again, it was part of a whole process, so it wasn't just the floors.? We had to have an entire ceiling repaired and we had to have painting done in several rooms.? I never really had any direct contact with these guys.? Like I said, it was all done through the contractor.? So other than to say "hi" to the workers, I never talked to them about arranging and I never really talked to them about the price because the contractor did it.? They showed up, did the job, and left.?

Chad came out and provided a fair estimate. I hired his crew to do the work. They were very professional, and replaced 6 boards. They did not try to up-sell me; they came in and did the work requested. When they were done, I could not tell which boards were replaced, or that any work was done. They were awesome!

Beautiful job of matching kitchen finish to rest of flooring. Left work area immaculate. Highly recommend.

We have always had carpet but decided to pull it up and see what the floors looked like. Had a co-worker who had Chaz and his crew out to her home and from her reference and Angie's list, decided to talk with them. Chaz came out and explained options and when we decided to go, Josh and Zack proved to live up to everything Chaz had told us. Their work was excellent and they were so wonderful in walking us through and working with us in picking out the stain.....We can not say enough good about the experience and the finished product. Love the results and thank you all for making this a great experience and change to our home.