Unique Hardwood Floor LLC

I was very pleased with this company. They were right on time for the estimate and explained the process clearly. They were able to avoid having to refinish the entire downstairs floor by carefully matching the refinished ared to the existing stain that had been on the floor for over 15 years -- it's impossible to see the difference. The job was completed on the date promised and I received daily progress updates. The final price matched the estimate. The quality was outstanding!

It is beautiful. They were really good. I would use them again.

Excellent experience from start to finish. They were slightly more expensive than other estimates but I trusted the staff completely. Absolutely no dust to clean up afterwards and the floors look amazing. We were out of town for the entire experience so they had the run of the house and things were in better shape when we came home than when we left.

Chaz quickly responded to my request for a quote to have the hardwood floors in two bedrooms either buffed or restored. After discussing my numerous options, I decided to have both rooms sanded and refinished. Despite computer issues, Chaz communicated with me every step of the way. One of the rooms had visible nails in the floor and he was able to make them nearly invisible. The floors look beautiful and I would absolutely call Chaz again for any work needed in the future. He worked efficiently and wouldn't accept any payment until I approved of the finished product. I would highly recommend Chaz for any hardwood flooring work.

Chaz and Jessie did a great job, we could not have hoped for a better result. They put a lot of thought into how to achieve the best result and answered all of our questions throughout the process. When we returned home to see the finished job, we were thrilled! We did not rate them on price because we did not have anyone else quote the job. We wanted someone to do the job right, and that's what we got!

It was absolutely excellent. I would give him A+'s all across. He coordinate the rooms and took up the carpet, cut, rolled it and bound it. They were always prompt, and so well mannered. Also polite. I could not tell they were here at the in of the day because they were so clean. I already recommended them to a friend. They are the best! I was just stunned how beautiful it was, I was just amazed. They went above and beyond. I'm going to use them again. I was so impressed with them. They would tell me when they would come and go and be back when they say they would. Extremely prompt. Showed up on time everyday.

The job was very well done and the service was prompt and professional. Chaz was extremely responsive throughout.

Chaz arrived on time for the estimate, and he explained what they could do, options we had, and gave his recommendations. We received our estimate quickly and they were able to start on the date that worked for us. They were always punctual and went out of their way to explain what they would be doing.

Chaz was wonderful! He was extremely knowledgeable, personable, friendly, and responsible. The estimate was accurate, the quality of work was excellent. Chaz kept me updated throughout and was extremely helpful when it came to questions concerning staining vs. not staining, using old wood for patches etc. The patches were blended with the original floor seamlessly. He was a real pleasure to work with and I am extremely happy with the result. The price is on the high side but well worth it! I would definitely use A Unique Hardwood Floor again! Thank you Chaz!

Chaz came and took a look at the floors, and gave a professional recommendation of what needed to be done. Originally we were thinking about having the floors sanded down, and re-stained. Even though Chaz and Jesse could have made more money doing this, Chaz explained why a lower cost approach would be better for us. After the new finish dried for about a day, we were extremely happy with the results. Chaz and Jesse's high ratings on Angie's List are no coincidence. They take a LOT of pride in their work. After the job, Chaz called me to see if I had seen the results yet. I can tell in his voice on how eager they are to make their customers happy. This is one happy customer. Awesome job.

It went very well and I told the story in the box above.

They were great. Chaz is knowledgeable and very helpful. He did the quotation and scheduling, and Jesse did the installation. Jesse got it done quickly with minimal disruption to our routine here. They even moved the furniture back into the room so my husband wouldn't have to do it. Overall it was a very positive experience!

Chaz provided a prompt estimate that was highly competitive with others we received. They were reasonable to schedule with and highly reliable and professional in their work ethic. Their craftsmanship was excellent! We had nearly all of the hardwood floors of the entire 2nd floor of our 110+ year old Victorian home repaired and refinished. It required extensive patching which is now essentially undetectable where new wood meets up against old - simply outstanding work and we couldn't be happier. The match of stain to the existing floors was fantastic. The floors on our first floor cannot be sanded/refinished again - but we plan to have Chaz back to clean and protect them from further decline. We felt comfortable having them in our home without us there and would not hesitate to have them back again and recommend them to others. They went above and beyond - even repairing a c**** out of our wooden banister which they brought to my attention and weren't even sure if they had caused. I was so impressed with their honesty and professionalism - it seems so hard to find in the craft/trades sometimes. If they work with all their customers as they did with us, they are going to be very busy indeed.

Chaz was easy to reach, submitted a bid within 3 days, and communicated well throughout the process. His team did top-quality work, and finished on time. His team installed plastic barriers to limit dust to the work area, and he used the dust reduction trailer. I see no residual dust anywhere. Our floors are now beautiful.

Initially they were a little more in the estimates I got, but after discussing the job Chaz let me know some of the things we could do ourselves to save a lot of money. I am so glad we went with them. We have been working with a lot of contractors and the Unique Hardwood Floor crew was the best to work with overall. I appreciate the time Chaz took to explain to me the process and every detail related to the job. Every member of the Unique team was professional, courteous and overall great to deal with. My wife and I love our new floors! They did a fantastic job.

Chaz made the whole experience less painfull.

Installer was very professional. Price was Reasonable and I will have them re-finish hardwood floors in three bedrooms.

Chaz came to our house, looked over the oak flooring to be refinished. I told him what I wanted done, asked about the product he would be using. He gave me several options for the work to be done and told me what to expect. I was taken by his knowledge of the material and the way he would do the job. He was amazing from start to finish. I could not be happier with the results. These 80+ year old floors look like they were just installed, and the repairs were expertly done.

High quality, professional work. The floor looks great. Dust was kept to a minimum and there was no problems at all with the clean-up.

When I first placed a call to Chaz, he responded immediately. Chaz and Jesse came on a Thursday to take a look at the situation. They apologized before they came becuase they would be coming in their work clothes (very considerate!). An estimate was emailed to me the next day. I discussed it with my family and decided to hire him. I called him on Monday and if my memory is correct, they started the following day. The job also entailed tearing up the ceramic tiled kitchen floor, which turned out to be a major job. Even though they had a tool that would do it much faster, it was done by hand to prevent the dust and dirt from spreading, which I appreciated because it saved me from a lot of work! I found both Chaz and Jesse very polite, courteous and respectful of my age. I felt comfortable having them in my home. They knew what they were here to do, how to do it and when they arrived in the morning, got right to work. This is what they are trained to do and they did it very well. Very little time was spent talking to each other or making and answering phone calls. They worked up until 5:00 each day, sometimes later. One morning I was unable to be home and asked a good friend to come, let them in and stay until I returned. She commented how friendly and nice they were to her. My daughter lives in an older home and is considering having them refinish her wood floors since they did such a nice job for me. I would definitely recommend them to anyone considering a flooring contractor.

Perfect!! We could not have asked for more from Chaz and his company. They were punctual and professional, left a clean worksite, kept dust to a minimum, didn't try to sell us things or enhancements that we didn't need, worked with our schedules, were great about communicating with us as needed, did everything they said they would do, and did a fantastic job on the floors. I wish every contractor/vendor was like this company!

The new floor is beautiful and matches our existing hardwood floor extremely closely. Chaz kept us informed of all of the issues involved before we came to them and gave us various choices to keep our costs down. The quoted cost includes $645 in wood we ordered from Paneltown (where we got a discount by being a customer of A Unique Hardwood Floor), and includes an additional charge for the commercial polyurethane, but does not include the baseboard/trim that I bought separately. Chaz called us back the day after completing the job to be sure we were satisfied and to see if we had any questions. Superb service from very nice guys. The new floor makes everything look 100% better and it's so much easier to clean. I highly recommend this company without reservation. The other bids we had were higher, and I can't imagine them surpassing the work that was done.

An EXCELLENT experience from start to finish. Excellent communication - Chaz answers his phone and returns phone calls quickly (my husband even called him at 9:30 one night about a last minute request for the flooring). We were kept updated on progress with phone calls at the beginning and end of each day. We were consulted at each point when a question came up on how to procede or solve a certain issue. We gave them a tight deadline to work within and despite having other jobs to complete, they finished even earlier than they had promised by working weekends and evenings. They were a pleasure to work with and very respectful of our home. The floors look beautiful. We would not hesitate to recommend them to friends or family.

Over the last 20 years, I've used four different flooring companies for different projects and had good experiences with most of them. But far and away, my experience with A Unique Hardwood Floor was the absolute best. They took a really difficult job that other companies didn't want to do and did amazing work. On top of the quality of their work, they were extremely easy to work with. They responded quickly when I called for a quote. They explained clearly what they were going to do and why they were going to do it and what my options were. One of the few contractors that I've worked with that called every day with an update on the work they had done, issues (if any) they ran into, and what the plan was for the next day. I can't say enough positive things about Chaz and Jesse and recommend them fully and without hesitation.

They did a wonderful job and very professional and polite. I would recommend them without any reservation. The entire job was finished in 2 1/2 days. They were very flexible, when we had to make a schedule change.