Unique Hardwood Floor LLC

Chaz Davis came when he said he would. He and his helper worked hard and completed the job when we expected. He mixed up the stain color himself to get the look we were after. Floors look great.

A large part of the main floor of our home is red oak hardwood. It is 22 years old and was in very bad condition after raising 3 children and 4 large dogs. Got an estimate from one of the large, popular floor companies in town and they wanted $4800 which was around what I thought it would cost. Got on Angie's List and was very impressed with the ratings and reviews for A Unique and called Chaz who ANSWERS HIS PHONE! He is very knowledgable and answers all questions honestly. He will spend as much time as it takes to answer your questions. His estimate was half what the other outfit wanted. Seriously. HIs staff is very polite and will answer your questions. They were in our house four days, 2 full days and 2 short days. When they leave at the end of each day, it's okay to walk on the floors in sock feet. The finished product is, well, spectacular. An absolute night and day difference in the floors. The color is perfect and the finish, in our case is kind of satin, which seems warmer than the shiny 1990's look. What is unknown is the durability, and only time will tell. Dust? Not so bad. I'd say 3 on a scale of 1-10. They tape up plastic covers to isolate the work area. They do a good job of cleaning up. They offer some kind of optional dust reduction using a trailer that has to be rented and it's expensive. I doubt it's worth it. Overall, I highly recommend A Unique. I will not hire any one else.

It was a great experience! I had a specific week I wanted the floors refinished and they showed up exactly when we agreed and finished the job on-time. The floors turned out beautifully. Chaz is very knowledgeable and gave a lot of great advice on how to keep the floors looking good. I'm very happy with both the quality of the job and the level of service.

Chaz was exceptional. He was very honest and straightforward in recommending what needed to be done. We completely trusted in his experience and he and his crew did a truly outstanding job. we are really very, very satisfied with the service he provided and recommended him already to one of our friends.

EVERYTHING WENT WELL AS PROMISED.

- Scheduled install about 1 month in advance. - Jesse performed demolition work during day 1, and part of day 2. - Half of floor was installed by day 3. - Remainder of flooring and trim work was completed on day 4. - Follow-up finish work completed about 2 days later (Jesse had to stain some transition pieces for our fireplace as we had ordered a special color of wood finish - he matched it EXACTLY, and it looks perfect). Do's: - Be sure to clarify with Chaz and Jesse exactly what you want done - they're excellent at communicating what they will do, but this being our first floor contracting job we weren't always clear on what they were going to do simply because of our own inexperience. - Get your hardwood flooring from PanelTown in Grandview. They delivered our wood on-time, and in excellent condition so that we had no wastage due to poor wood. Don't: - Be overly concerned about Chaz's lack of immediate response to emails or voicemails. These guys are in demand around Columbus, but they ALWAYS got back to me in a very reasonable amount of time. - Worry that they won't honor their estimates on costs. Yes, after they got to work there were a few extra, minor expenses, but they were very straightforward with us during the estimate process so that we knew what additional costs there might be once they began work.

Chaz,Jesse and their crew are great guys. They are easy to work with and speak to. If you have any concerns you can talk to them and they will listen and address them. They take pride in their work and strive to do the very best job they can in whatever task they are doing,even if its just as simple as cleaning up after the days job. Chaz is very detailed and great at communicating during the whole process. You can tell they have passion for their buriness and really care about deliving the best they can every time. I would recommend them to family and friends without hesitation.

Chaz and his crew did a great job. The new floor and refinished existing floor almost look identical. They are very friendly and knowledgeable. He took time to explain my options and patiently helped me to try out different stain colors. We had feared the dust and odor for site finish. Turns out to be very minimal. Chaz gave an acurate estimate one month before the job started and the job started and finished exactly as he planned. In the entire process, it is very easy to communicate to Chaz over phone and email. Overall, I am very satisfied and would recommend their service to others. They do both prefinish and site finish hardwood floors.

Chaz and his team were great to work with - they were very knowledgable about hardwood flooring from the product to installation to refinishing. We were in the midst of a whole house remodel when A Unique Hardwood Floor worked on our flooring, and they were by far the most flexible and hardworking crew that we had on site. Its been two years since they installed and refinished our floors and they still look great!

Everything went well. Chaz is easy to work with, and he (and his crew) did a beautiful job. I'm very pleased. Angie's List recommended Chaz; I concur.

I am planning on using this company in the spring.

Chaz and his team did a great job. He started and finished when promised. The floors look amazing. What was also nice is that he always let me know when he would be there and what he was doing. He was also very accommodating and helped us pick the right stain for the floor. I will use Chaz again and highly recommend his services

Although Chaz only refinished the damaged parts of our Bruce floor, he was honest in telling us that the Tycote process was incompatible with a Bruce, 35 year old, floor. We appreciate his honesty. Thedamaged portions of the floor were refinished, by hand, in an excellent manner. We would recommend Chaz and his company for any refinishing needs.

They let me know when they would be there. Chaz called if they were going to be late. They did a great job replacing damaged wood and refinishing the floors. It looks great. He reviewed how long everything would take and when I could be on them and not. They worked on Saturday for a few hours to finish up so it would still be completed today. Great experience.

Had to tear up carpeting, vinyl flooring before laying down the hardwood flooring. Worked very cleanly and picked up after themselves as they went along. Worked with me to get the stain color just exactly what I needed. Very friendly, professional, and wants to make sure you are happy with his job.

100% Satisfied with the job that was performed.

I could not be happier with my whole experience. Chaz came out and gave a very detailed discussion of the job as well as an estimate. They were able to get me in about a month after I decided to go with them, I was given a detailed list of the supplies they were going to need for the job. Jesse and the installation crew showed up on time. They were very conscientious about some special requests I made (ie saving some of my old carpet for a friend). They were very kind to and tolerant of my dog who helped "supervise" the installation. There was good communication through the whole process. Final product looks awesome. Any minor problems I found during my inspection were quickly corrected. Only problem was that it did take a little longer than I was originally quoted. However I thought from the start that their timetable was a little too ambitious and there was a death in their family during the install. Overall, I would definitely use them again and recommend them to friends.

Chaz was here from Labor Day through today, 9/8/12. He is one of the hardest and most dedicated workers I have ever seen. He has great communication skills- quickly returns phone calls and e-mails. His pricing is extremely fair and he is quite knowledgable about all types of wood and stains. Chaz is detail oriented and makes sure the flooring job meets the clients and his expectations. I will recommend Chaz to friends and family and would not hesitate to use him again.

It was very easy to make contact with Chaz, get estimate, talk about options, and get the work done. Jesse and Chaz have cheery, can-do attitudes; they were extremely efficient -- perfectionists.

I contacted them in March for an estimate and had the work completed while we were on vacation in June. Chaz and his crew came when they said and called me with updates. I had no reservations giving them the garage door opener so they could come and go as needed. The floors are beautiful. I did pay for the use of a dust containment trailer; however, i am not sure I it was worth the expense ($1200). Chaz installs plastic over cabinets and doorways to help keep dust at a minimum. Given the open floor plan and high ceilings in my house I still had more dust than I expected.

Chaz was very polite and quite helpful. He made recommendations on which damaged boards to replace and how to minimize the extent of repair. He brought the new flooring to the house days prior to the repair so the boards could acclimate to the condition of the house. His crew was very respectful of the age of the house and they were careful not to damage walls or woodwork. I relied on Chaz's experience in selecting the stain color, taking into consideration the size of the rooms and how the light would affect the color once applied. Chaz was even kind enough to take "before" photos for me, which I had forgotten to do. He completed the entire project on schedule and as promised. When we discovered that the polyurathane product had not performed as well as it should have, he immediately offered to correct the situation by sanding and applying an oil-based polyurathane, at no additional cost. I did not have to convince him to "make it right". He quickly offered to correct the problem. He really went the extra mile to make sure the project was the best it could be. As a result of his effort, my floors look gorgeous! I think I am the pickiest person I know, but I was completely satisfied with chaz and Unique Flooring. A few months later, I asked Chaz to help me with the floor in another house.

They did a fantastic job, and I highly recommend them with no reservations at all. I live in an 1880s house, and the upstairs floors were in bad shape. Once all of the carpet was removed, we saw that the floors were in good enough shape to keep, but barely. There were a couple of sections (probably where radiators used to be) that had to be replaced and many more that had to be patched. When the job was completed, all of the floors looked fantastic, and it is impossible to spot the areas that were patched or replaced. They were always on time and cleaned up nicely at the end of each day. They were very careful about keeping the dust out of the rest of the house. They were also excellent about providing us with various options when it came to repairing sections of the floor.

It was a horrible example of customer service!!

The timing on the floor refinishing had to change a bit. Chaz was very prompt in notifying us if there would be a delay. However, he always made up for the lost time on Saturday, to ensure that the job was completed on time. He and his co-workers really taped off the area and cleaned the floors throughly. He always warned us if there was going to be an odor, but we never found it to be too bad. Before choosing a stain, he showed me a sample. At the end, he recommended cleaning methods for floor maintenance. He was very friendly, but not too chatty. It was easy to see he was proud of his work. The floors looked so beautiful that I regretted not doing this sooner!One bit of warning: The sanding machine is very loud. There's no getting around that fact, so have some hearing protection handy if you happen to be around.Would I recommend Chaz to others? You betcha'!

Arrived on time for the estimate. Very knowledgeable and helpful. Answered phone promptly when I had additional questions. Emailed and mailed estimate. Chaz is the business owner and does the work himself. He was very conscientious about the details and made sure I was kept informed via phone and text. I liked that all he does is floors, as he noted. The work was done the week before Memorial weekend. There was a small issue with part of the floor in the eating area. Chaz came by on Sunday morning of Memorial weekend to fix it. Our floors look very nice and we are pleased with the service Chaz gave us.