Unique Hardwood Floor LLC

From the beginning Chaz showed a lot of professionalism. He even came out to give us a quote on his day off (Sunday). Communication was easy. The workers (Josh and George) were extremely professional and explained all details. They even stayed late to get the job done. We were very pleased with this company and we absolutely recommend them to anyone that is need of hardwood floor installation. We definitely plan on using them for all of our flooring needs. This is an A+ company.

Chaz and his team are wonderful and I would use them again in a heartbeat! Chaz took his time to explain the process and different options, provided a reasonable cost estimate, and then followed through on everything he promised. His team (Josh and Zach) were very nice, professional and also very experienced. They answered our questions with patience. The first day they sealed off all the rooms and cupboards to reduce the dust, and started taking the finish off the floors. Day 2 and 3 continued the removal of the old finish and Day 4 and 5 they applied a natural finish and water-based sealant. They cleaned the dust/materials up every day before they left and were nothing but professional. Their attention to detail is top notch. We believe this is the first time in 25 years that the floors were done (we've only been here 4 years) and we are thrilled with how beautiful the floors look - so much better than we could have imagined. I highly recommend Chaz and his team!

The job they did was outstanding. They came in and did the work and cleaned up all of the mess. The floors look great!

Where do we begin! To say that we couldn't be more thrilled is quite the understatement! Chaz came to our home for an estimate, and spent a great deal of time discussing our options and the overall procedure. The NEXT day, he emailed a detailed estimate for the job, including several options. We are STILL waiting for the estimate from the second company that we contacted for a comparison... We agreed to the estimate (VERY reasonable), and were given an approximate beginning date. Once the work began, several gentlemen (Yes, they were true gentlemen) came to our home at different stages of the process. Mike, Josh, Kyle, Zach, and Jesse were EXTREMELY professional, respectful, meticulous, and diligent. They were also extremely knowledgable, and they worked hard to create a stunning result. Chaz was also wonderful to quickly return our emails/calls when we had questions. While our home may not have been their largest or greatest project, they treated it as if was their ONLY project. You will NOT regret working with these professionals. We highly recommend A Unique Hardwood Floor for all of your flooring needs! Thanks, guys...it was a true pleasure working with you and having you in our home!

First and foremost, I want to sincerely apologize for quite a delay with my feedback (and it is from my new, "solo" account). This was absolutely unintended... But in a way it actually might have turned to be a good thing as I also had a very good "test drive" of my floors during these months. AND AS I WAS BACK THEN IN AUTUMN, I AM ABSOLUTELY ECSTATIC ABOUT THE RESULTS TILL THIS VERY DAY!!! I am grateful to Chaz, Jesse, Mike and the rest of the crew for the GREAT AND PROFESSIONAL job they have done! From the very beginning and through the entire length of the project it was very competent and skillful service accomplished with sound expertise and precision. THE GUYS ARE VERY KNOWLEAGEABLE AND EXPERIENCED MASTERS OF THEIR CRAFT! Last summer I moved to a new house. Four rooms there had great, but unfinished hardwood floors. So once I got situated, that was the first project on my "to-do" list. And I truly appreciate very detailed, honest and expert guidance that Chaz provided to help making my decision on the finishes: after some deliberation we went with water based products and a professional-grade top coat to assure longer life of those gorgeous floors. And we also got quite creative with the stain - out of the provided samples I particularly liked 2 tints, and by mixing them together we achieved the desired effect (several attempts finally gave us the exact proportion for the prefect color). It was my suggestion, and I truly appreciate all the attention, patience and collaboration on the matter that Jesse and his team demonstrated through the entire ordeal. But getting the stain right happened to be NOT the only challenge. Little "surprise" found in the dining room called for changing the hardwood floor in that room entirely... I am sure some of you might be familiar with such room design, where right in the middle of the room you have a rectangular piece of carpet. Well, it was a wishful thinking to suppose that the hardwood floor was under that carpet patch... Nop, it actually was covering the subfloor... So a total overhaul was in order there... This inevitably split the project in 2 phases. But Chaz suggested a great company that timely supplied high quality oak floor boards measured, cut and beveled to exactly match the remaining floors (price for the new floor is not included in the cost of the service above). Once the boards were delivered, the team resumed the work. Installation of the new floor did not have any snags, and soon the entire project was completed to my total satisfaction. I ABSOLUTELY LOVE MY FLOORS! And I highly recommend A Unique Hardwood Floor LLC - these are great professionals you will not be disappointed to work with! By the way, I have several additional floor projects in my house to unify the design. And I am definitely calling A Unique Hardwood Floor LLC again! Wishing only the best to your business, Great Team! Tatiana T.

Chaz's team were consummate professionals. They took great pride in their work and everything was done expeditiously.

Chaz was very helpful when providing the estimate. He estimated several options and explained the pros and cons of oil versus water-based finishes and didn't push me in any direction. He was completely low pressure and delivered the estimate promptly which included a discount for Angie's list which I hadn't been expecting. The estimate was about what I expected so I accepted the proposal. They were flexible about the scheduling so I could arrange to be out of the house when the polyurethane was being applied. They showed up on time and did a good job of keeping me informed of their progress. The workers were very friendly and good-naturedly tolerated interruptions by my cat. Although they usually don't work Sunday, they did so in order to complete the job as quick as possible so I could start using the kitchen again. The finished result was awesome. I am very pleased. Finally, since they were careful in removing the molding they were able to reuse it and then reduced the bill by $500 which was also an unexpected bonus for me. All in all it was a great experience.

Unique Hardwood Floors was a fantastic company to work with. Chaz came out quickly to give me a quote, was incredibly knowledgeable about floors, and turned around an estimate in a day or so. His crew was equally fantastic. They were very professional, knowledgeable, and hardworking. They kept me abreast on the progress of the job and moved mountains to finish it in time for my move in date. All of this is reflected in the final product. Everyone who has seen my floors cannot believe how amazing they look. They did such a great job with this project that I just had Chaz back out to bid on another project. I highly recommend them.

We ultimately went with a different company, but it was a close decision. Chaz laid out our options, the pros and cons of the different options, and the costs very clearly. We plan to keep him in mind when we need to redo the rooms on the second floor.

We bought our house and immediately decided we wanted to redo all of the wood floors in the house before we moved in. We had 4 different wood floor estimates. Chaz came out to our house and thoroughly went over all of our options and pointed out things that the other 3 companies failed to mention and/or recognize. After looking at our upstairs and downstairs wood floors Chaz explained to us how our downstairs flooring was glue down and a lot thinner than the upstairs wood flooring. He was the only person to point this out. With knowing that he told us some of the potential issues we could run into with sanding that flooring downstairs since it was thinner as well as that the stain would look different downstairs than upstairs since they aren't able to apply the stain in the same way. Again NOBODY else told us this. Needless to say we selected Chaz and Unique Hardwood Floor. Fast forward to them coming out to do the job. They taped and masked off the entire house to reduce the amount of dust spreading. The sanding was no small feat as I had some areas in my house that require you to literally lay down or crawl to get to and sand which was all done by hand. When the sanding was done we came out to the house and they put down multiple stain options on the floor once we told them the colors we were looking for. From that point we selected the color and they got to work. Stained it all and multiple coats of polyurethane. We met Chaz out at the house after both floors were done and we went over it with him. He wasn't happy with the final coat of polyurethane upstairs so he told us he would do another one. This is worth repeating, HE WASN'T HAPPY, we didn't even notice the issues he saw. Downstairs the stain color came out lighter than we expected, again he told us this would happen, we just weren't in love with it. He offered to do darken it up for us and after a couple coats later it is now as perfect as the upstairs. Throughout the entire process Chaz was always responsive and when I offered to pay him the final payment knowing full well he would finish the last coat he refused to accept it. He wanted us happy and wouldn't accept money until we were happy and he was finished. Would I recommend them? Yes and h*** yes! I will recommend these guys to anyone and everyone who is looking for a wood floor refinishing company.

I'm very pleased with how the floors look and have held up. Chaz was very helpful when explaining options and providing suggestions while leaving all decisions to me; the process was smooth and pressure-free. He was also very up-front about the fact that his company would not necessarily be the cheapest out there, in part because they focus on quality (and use quality materials), and in part because he pays his employees a livable wage. I agree with most of the other reviews that Chaz's team was exceptionally professional and flexible. They did great work; I recommend them.

Chaz and his team were awesome. Great communication throughout the entire process. The floors look amazing!! They were very helpful in selecting the correct color with the wood tone and grain. I cannot say enough about the work that was done.

They were on time, courteous and professional, and reasonably priced. I renovate old houses for a living, and have had a lot of less than stellar experience with others masquerading as hardwood flooring experts, and can say with confidence that this team knows what they are doing. This was a very difficult job because they had to deal with a very particular homeowner (me), and color match the new stain and finish on 50 year old flooring to an adjoining antique floor. Though it took several cracks at it to achieve the desired color, they didn't give up until I was happy, and they did so without making me feel like I was being a pain (even though I probably was). I would definitely recommend them, without hesitation.

:Chaz is a "people person," and made it easy to discuss details. He is very conscientious in being certain that high quality materials and excellent workmanship is provided. He genuinely wants to provide excellent workmanship and for everyone of his clients to be pleased with the finished product. Some estimates that I received were less. After comparing quality of materials and workmanship, I preferred a company that provides a floor that will stay beautiful over the years. I wanted a shinier floor than is currently popular. Since I wanted more shine, his men gave me a satin finish which I love. It will be a pleasure to enjoy using and looking at the gorgeous hardwood floors that their craftsmanship has provided. I recommend Unique Hardwood Flooring highly and will use them again in the future.

I called four companies for estimates. I found out that this was a "small" job and would take less than one day, so companies would charge a "day rate," which varied from $500 - $600 per day. One company would not come out to give an estimate, just told me what it would cost over the phone. A second company came out and gave an estimate on the spot (about $500). Both of these companies said they would staple down the planks (even though my research had indicated that 5" planks should be glued down). Unique Hardwood was the last company to come out. Chaz, the owner, gave me the estimate. He arrived on time and was polite and professional. When asked about installation, he said he would NOT staple down the floor because gluing would give a more stable and longer lasting floor. He measured everything and left, and said we would receive an estimate by e-mail within a day; the estimate actually arrived in less than two hours. Because this was a "small" job, Chaz was able to fit us in quickly, and we arranged to have the floor installed the following Monday. On Monday morning, one of the installers called and said they would not be able to install the floor that day. (This was the one "glitch" in the whole process.) I told them to come the following day, and they did. Two installers showed up Tuesday morning (Justin and a helper). Both were polite and professional. They installed the underlayment and floor with a minimum of mess (I say that because it had snowed recently and it was raining the day of the installation --- everything outside was a terrible mess). When they left, they cleaned up everything, including the sawdust in the garage. Some extra comments regarding the installation and workmanship: 1) The estimate for the work was $500 (the "day rate"), but this did not include the cost of the glue. Chaz told me up front that the recommended glue would cost about $175 (his cost), and we shouldn't use anything else. Since we didn't need all the glue (5 gallons) for the floor, he also glued down (and stapled) the underlayment. I could have had the job done cheaper, but I was more than willing to pay a little extra to get a more professional installation. 2) I did all the prep work, including removing the shoe moldings, tearing up the old floor and underlayment, and removing all the nails and staples. I also did all the finishing work after the installation, including installation of the shoe moldings and transition pieces. In summary, I'm very pleased with Unique Hardwood Floor, and I would certainly use their services in the future.

Chaz and the crew were very helpful and detail oriented throughout the process. A small touch up was needed in one doorway area of the dinning room which was promptly corrected. Also did several small stair risers, side areas, and vertical walls between different levels. Everything looks very good with consistent appearance and smoothness. Chaz was also very helpful recommending different finish options. The crew did a very old job keeping the dust contained and cleaned up each day during stages.

Working with Chaz and his crew was a great experience. Chaz gave us a lot of options and helped us make the best andd most eceonomical decisions. His crew was first rate. Everyone showed up on time, cleaned up and was responsive to requests. They installed hardwood thoughtout our downstairs. The ripped up vinyl flooring and luan in the kitchen and hallway (we had already removed carpeting in the other rooms). They also installed new stair treads and risers and finished the treads. Plus, they installed all the baseboard and quarter round throughout. We would definitely use them again.

Chaz did a great job. Several bidders said floor was too thin to sand and refinish. Chaz said he could do it, and he did.

Chaz was very timely, professional and detailed during setting up appointment for measurement and at time of consult. Josh and George did the installation and it was a great experience. These guys were kind, professional, detail oriented, efficient and made it a great experience. It took them three days to get this job completed which included some additional prep work to the floors. Chaz and Josh gave me assignments that allowed me to do work equity participating in this long awaited upgrade to my home.

He was able to match the register and the existing stain and finish very well, and we were very pleased with the finished product. He is easy to reach via email or phone, and he does a great job. Highly recommended.

Chaz Davis and Unique Hardwood Floors are a contractor that I would give all A+++'s to, if I could. Most importantly, the floors are flawless. We have extensive hardwood throughout a classic vintage house (up and down, including stairs), and Chaz and his crew refinished them beautifully. In some places, the floors were worn down to bare wood, some boards were warped from water damage, and the colors from previous refinishing did not match. Now they are gorgeous. Chaz offered me a wide range of stain colors ( I chose a rich coffee brown), and the color turned out even and just what I wanted. The floors are completely smooth, with not a bit of roughness from dust residue. And the hand sanding and refinishing around the stair railing is perfect. Second, Chaz had to adjust the work schedule because I did not have the furniture moved out and stored on schedule to start my job (100% my fault). He worked with me to keep the job on track and on schedule (even working through a weekend!). This was so important to me because I was "camping out" with our 2 dogs for the duration. I offered to pay Chaz to make up for the down time that his crew had because of my delay, but he declined. His crew was always prompt, careful, and extremely nice. I have hardly ever had such great customer service. Third, this floor project is part of a larger remodel, and Chaz was very co-operative in working with the scheduling of other work, like cabinet installation. And, his price came in a full $1600 LESS than the quote I got from the general contractor. I truly could not be happier with my experience with A Unique Hardwood Floor, and would recommend them to anyone who wants a truly professional, high-quality refinishing job.

I was impressed with Chaz from the moment he came in to my home to start the process of providing an estimate. He patently and honestly answered all my questions. I've had hardwood floors for the past 35 years and I learned so much about advantages and disadvantages of alternative finishes. He priced out a number of different options. He was so much more professional than others who gave estimates. He also advised me on how to care for floors- telling me among other things that using Murphy's Oil Soap actually damages floors. He also advised against using Bona Floor Polish, but cautioned me to use only Bona cleaner. So not only do my floors look great (even my husband thinks so), but I feel confident in maintaining them. His crew were professional, honest and effective. There was very little dust, although some is inevitable. I'm glad I followed his advice not to rent an expensive external vacuum system. Chaz also helped to find reasonably price movers to take the furniture in and out of the garage. Their price was reasonable as well. So A+++. This is an exemplary small business.

Everything went seamlessly from quote to finish. The sanding on the existing hardwood was excellent. The installation of the prefinished hardwood was done beautifully. They don't do "shortcuts" and their finishing carpentry was exceptional. .

After using this company to refinish our floors I understand why they have nothing but rave reviews on this site. Everything about this experience was fantastic. Chaz returned my email promptly and met me on a Saturday to give us an estimate. He was the only company who recommended taking off our shoe molding before having the floors sanded. I appreciate that this was not only the right thing to do but clearly wasn't a way for him to make extra money. He made it clear he would give us a quote for his charge to take off and replace the molding or we were welcome to put in a little sweat equity and do it ourselves, either way he just wanted the floor done right and that meant the show molding off for sanding. We also felt he gave us a very honest assessment of the results we could expect and talked to us extensively about water vs oil poly, which we were torn between. The job started on time and actually they were able to come for a day earlier in the week to start of the stairs, but only after Chaz asked first, which I appreciate! He kept us informed of their progress, Helped us in selecting our finish options. I should note here that Chaz was the only quote we got that included 3 coats of poly and was similar in price to other quotes with stain plus two coats of poly. Chaz worked with us when we decided last-minute to stain the top floor of the home. We asked that it be stained to match the trim and they mixed the perfect color for us. He let us know the progress each day, which was great because the oil-based poly doesn't have very predictable drying times. The floors look FANTASTIC! Really, we couldn't be happier with how they turned out. After the job was done Chaz came by to inspect the floors and let us know that he felt the foyer was a bit thin on poly and sent his guys back the next day to put another coat on. Honestly, I never would have noticed. What a fantastic person to do business with. If only he did more than just floors! We have given his name to several friends already. If you want your floors done to the highest quality you would be crazy not to hire Chaz.

This is a good company to deal with. Chaz Davis provides good advice and his estimates are very clear on what the costs will be for each element of the job. They arrived when they said they would and completed the job in the estimated time frame. The work was completed professionally and the crew cleaned up before they left.