Unique Hardwood Floor LLC

We got a second quote from Chaz. We worked with him to purchase our chosen hardwood, and he got us on the schedule as quickly as he could. The guys who came out to do the work (Josh, Anthony, and another gentleman whose name escapes me) were prompt, polite, and did an excellent job of cleaning up when finished. We went with a pre-finished floor and used our existing baseboards. Communication was great and the job time frame went as scheduled. When the shoe mold came in, Josh determined that it wasn't a perfect match. He called me, and we decided that they would take it back to the shop and work on it again. Chaz called me himself to let me know when it would be completed, and was very professional. I really appreciated the attention to detail and focus on doing the job right. The work was scheduled and completed with the next couple of days, which was fine with us. The team cut the pieces ahead of time to ensure it would go as quickly as possible. The work is completed and we are very happy with our beautiful new floors. We will not hesitate to call Chaz and team in the future for additional work, although I'm not sure when the cats will forgive us for the noise.

Fantastic! The team was knowledgeable, respectful and efficient! We refinished our oak floors to a dark red mahogany - they are beautiful! Would absolutely hire again.

We were very impressed with Chaz's knowledge of hardwood flooring. He helped us decide to go with solid wood and we are glad that we did. His team did a great job and kept the dust and disruption to a minimum. We absolutely love our new floors and would recommend this company without hesitation.

They did very good work for the price they quoted and they were done faster than expected. Always returned calls/emails promptly and professionally. Highly recommend.

The crew was polite, punctual, professional. They did a great job- I have more rooms that will need flooring installed and intend to call A Unique Hardwood Floor for that job as well.

think the entire job went off and was completed without even a minor bump. This was not by accident, however. Chaz and his staff worked tirelessly to make certain all dimensions were accurate and material proper and ready for installation. I was given my to do list from Chaz (the company owner and manager) to assure once wood was delivered it would be brought into the house to get used to the inside climate of the home. Once that was done the professionals took over by removing any furniture that was in the way and to assure the vinyl removal went as planned. Which it was.I The installation was done mechanically by men that had obviously worked many times before together as a team. The job was done two days and an hour or so from the removal of the existing vinyl. I was kept abreast of where they stood on the project each evening. Which was very nice and in simplistic terms. Chaz had told me that I would have to take responsibility for the sink and toilet installation . Which I easily did. The clean up and overall workmanship was superb. And when they were done they felt as pleased as I was with the job they just accomplished. They definitely took pride in workmanship. A rare quality in these days of hurry up and get done!! I applaud A Unique Floor Cover Company on living up to their name and offer to anyone that wishes to call me before you sign that dotted line, (614-632-4042) These guys are the real deal and I am proud of their work done for a good price.

Chaz came to our home an gave an estimate. He seemed very knowledgeable and gave us several ideas and options. We ended up not using this company, although they were our first choice. Time constraints on our end made it necessary to go with someone else. The fact that this company is in such high demand makes me confident they do quality work. I will call on them in the future for other jobs we have planned.

As usual, these guys are top notch. They previously replaced hardwood in my dining room, so I called them again for the big job of refinishing my upstairs floors, including the stairs. While it took several days(was a big job), it was so worth it as the floors are beautiful. I'd definitely recommend this company for anyone who needs new hardwood or existing floors refinished. Anything to do with wood floors, these are the guys to do it. They are polite, professional, and always willing to answer questions. They also do a great job cleaning up!

Use these guys ? they?re great! Chaz was able to come over and measure within a couple of days of when I called, I believe. The first thing I told him was ?I don?t really know anything about hardwood?. His response was exactly as I had hoped; he told me everything I needed to know in order to get hardwood added to my home (how to select it, the install process, etc.). I wasn?t sure about how to approach install in our dining room, and Chaz gave us a great idea we ultimately went with. We got the estimate back in a reasonable amount of time. They aren?t cheap, but Chaz gave me so much confidence, we decided to move forward. Another thing I liked was he was very up front about what they would and wouldn?t do. They installed quarter round, but it may need to get a final coat by us (or a painter) once installed. They also are floor guys, not carpet guys, so they told me up front I may have to hire a carpet guy to have a seamless look where the hardwood and carpet meet. Once we selected the hardwood we wanted to use, and where we wanted to purchase from, Chaz worked with the supplier to order what we needed ? we just had to pay for it. We schedule install for about 3 weeks out, which allowed time for the wood to arrive. It then had to sit in our home for 1 week to acclimate. The guys did an incredible job on the install. It looks amazing. They took great care to do it right, and were true professionals. They?ve done this for years, and they know what they?re doing. One of the things I was most impressed with was each night, after they?d finished work, they did an incredible job of cleaning up so you?d hardly know they?d been there. It took them 4 days to complete the install. I did have them come back a couple of times on some very minor things. But they came out quickly with no problems. I have high expectations, especially when spending so much money, but I don?t think these guys could have done anything more for us. They were great. We highly recommend them!

Chaz was/is by far the most responsive contractor I have used to date. Every time I called/texted I had a response within hours or by the next day at worst. This is one of the most important things I look for when working with contractors. He thoroughly explained the process and all of the options that were available. Competitive pricing, especially since most flooring companies only quote for two coats of poly. Crew showed up each day they said they would, performed great work, and cleaned up after each days work. Chaz's crew was extremely flexible on scheduling the work around the kitchen remodel. This was extremely helpful as things pop up on any remodel project. Unique was the only company that mentioned chemical testing the existing hardwoods to match species. Had four other bids and not one company brought up testing the wood. They all went on visual aspects and determined the flooring was red oak when they were actually white oak. The new floors tie in seamlessly (two separate locations) to the existing floors and the stain is great. They utilize panel town for materials and do not mark up the pricing since you pay the invoice. Chaz will be my first call for any hardwood work I need in the future.

Unique Hardwood provided excellent customer service through the entire process from the quote to the installation. I could not have been happier with the attention and attitude the team had through the project. I even experienced an issue with the original stairs that were installed (should be noted I purchased from a vendor - Unique does not provide). Chaz worked with me to determine potential alternatives to correct the problem. At the end of the day it was determined that the new stairs would be removed and replaced with new stairs that were a color match. I appreciated that Chaz and Jesse did everything to ensure my satisfaction with this process. My neighbors were even commenting on how hard the team was working when they were on-site. I could not be happier with the final results and definitely would recommend Unique Hardwood to anyone!

From beginning to end of project, Unique Hardwood Flooring exceeded my expectations. They are one of the best contractors I?ve hired. First of all, all employees are good communicators. Second, all have been in the business for years and have deep expertise. Third, they realize that stain color selection is one of toughest steps and don?t rush the decision. Chaz did an in-home estimate in October. He spent 45-60 minutes taking detailed measurements and discussing all the steps the installers take during install. It was clear that Unique Hardwood Flooring had expertise and strong attention to detail. He followed with a detailed estimate, providing options on interlacing old/new floor, finishing options, polyurethane, shoe molding and dust containment systems. The estimate was laid out so I could easily pick and choose from the list. After evaluating 3 proposals, I gave the business to Unique Hardwood Flooring in late December. Chaz was able to work with my project schedule, scheduling about 6-7 weeks out. The installation team of Josh and George covered cabinets to minimize the dust. They did a great job lacing in the new floor with the old so that it looked like one solid floor from family room to kitchen. They made sure the dishwasher was at the right level so that the new floor did not box in. Installation was complete in one day. Impressed with how clean they left the site. The stain and finishing crew of Jesse and Zach followed, again covering cabinets, artwork and door openings to minimize dust. Again impressed with how clean they left site every evening. Finishing is a multiple day process and each step was well explained. Choosing stain color was challenging, and Jesse and Zack graciously added additional options. Jesse made a suggestion to the mix, a new color Expresso, based on the look I described. Ultimately Expresso was the selected color and it looks terrific. While they use advanced equipment, the crew does hand apply stain and polyurethane for an impeccable finish. The final coat did need a bit of touch up and there was no issue with the team completing in a timely manner. I also like their business practices; purchasing hardwood directly from supplier(avoiding a mark up), 50% at start of project, remaining balance after all is complete and satisfactory. One of the best contractors I?ve ever hired.

I was a little wary about finding a trustworthy floor contractor, and was pleasantly surprised by Unique Hardwood Flooring. Chaz taught me a lot about floors during the initial visit, and he emailed a clear estimate within a couple of hours. It took longer than I wanted to get the work started, but that was understandable as their schedule was already full and you can't expect contractors to drop everything just to serve you. Once started, I gave the guys a key to the house and they were very careful about locking every door I noticed, as well as taping the mail slot so mail wouldn't fall on the freshly stained floor. The dust wasn't terrible, but they did put plastic up to try to keep it contained. The price seemed reasonable - as Chaz said himself, they aren't the cheapest company out there - however, the quality of work was well worth it. Lots of integrity as a company, and again, the floors look better than I ever thought they could. The pet stains are still visible, but part of that was we picked a lighter stain than Chaz recommended, and he didn't ever promise they wouldn't show. I highly recommend their company. The only complaint I have is that it was hard to reach Chaz a couple of times, and the communication wasn't very clear couple of times as far as when the guys would be there working or not, but these were all very minor inconveniences. Thanks for your hard work!

Chaz and his team were great. He responded quickly when we asked him to come for a quote. We got a few quotes prior to having the work done, and his price was fair. He recommended a place to purchase our wood which was great and saved us a bunch of money. They laid hardwood floor in over half of our lower level. Additionally Chaz recommended we have a moisture barrier put down that saved us when we had a pipe break. Others said it wasn't necessary or didn't say anything about it at all. They were professional and cleaned up all mess when they were finished. We've had our new floors for months and are greatly happy with the quality of the work. We definitely recommend working with them!

He replied by email in a very prompt, professional manner to an inquiry through Angie's List.

Chaz and his team were great to work with throughout the process. They were booked out well in advance so we did have to wait a bit for them to start but it was worth it. Our floors came out great and the new floors match exactly with our existing hardwood. They were not the cheapest around but I felt like the quality of their work was worth the cost and I appreciate that he pays his workers a fair wage. I would use again and recommend them to others.

The 2 gentlemen who did the work were great. They sanded part of the floor the first day and put 4 stain samples down for us to see. Over the next 3 days, they completed the job and I can't tell you how amazing the transformation is. I really thought there were places that were too worn, but they did an amazing job. Chaz is a great guy to work with and the team he sent to do the work were phenomenal. Excellent experience. I would highly recommend his services. I've worked with many contractors over the years. Chaz and his crew are one of the best ever.

I thought it went great. Working with them was as easy as a demo and install can be. I think it took a little longer than it needed to, if they had a larger crew and/or started earlier in the day, but other than that, everything was great.

The job went smoothly and on time. The team was very professional and communicated well throughout the project. I love the how the floors turned out.

He has a $1,200 sanding minimum. Based on the per square foot price that he quoted me, our bedroom would've only been around $750 at the high end, so it didn't look like we could meet his $1,200 sanding minimum. We only needed the one room refinished so I think our job was too small for him. Thought it might be helpful to put this information in a review for Angie's List members. The only reason I said I wouldn't use him in the future is because I don't have enough work to give him. I called someone else who only does installation of new hardwood, and they recommended this company as well so they obviously do good work if the job is big enough.

This was a very positive experience for us. We had contacted Chaz at the beginning of the year to get a quote on refinishing the hardwood floors in 3 of the 4 rooms on the main level of our house. It was real easy to schedule the estimate with Chaz and when he came for the estimate he walked us through what our options would be. We scheduled his team to come out and do the floors while we were out of town on vacation -- that way we wouldn't be in the way and wouldn't have to be around while the stain and polyurethane dried. The work started as scheduled and was completed when we were on vacation. They started the prep work while we were still in town. The days that we were in town, they always called to let us know when they would be arriving and how long they would be staying at the house. After we came back from vacation, we found a few items that needed to be addressed in the floors (needed a new transition piece, a noticeable section where sanding marks could be seen, and a few areas where fibers had dried into the polyurethane). Chaz was apologetic and worked with us to fix all those items at no additional cost to us. He really wanted to make sure we were happy with the work. Unfortunately, the polyurethane that was applied to those touchup areas ended up drying with a noticeable sheen difference compared to the rest of the floor. Again, Chaz wanted us to be happy and they came back and added a fresh coat of polyurethane to all the floors to ensure the sheen looked the same across all the floors.

Chaz and his crew did an outstanding job. They had some trouble with their sander and didn't get the job completed on time, but they came over the weekend and worked to finish it. The floors look absolutely outstanding.

They exceeded our expectations. Chaz was so responsive. He answered every question thoroughly, dropped off samples to help us make color decisions, and provided excellent customer service. His staff were punctual, friendly, and did great work too. We are very pleased with the outcome and would certainly use his company again.

From start to finish the owner Chaz was extremely professional and patient with two first time homeowners. The floors turned out incredible and provide the most dramatic touch to our remodel/renovation. All of the guys on staff were very friendly and worked hard. Would definitley recommend these guys to anyone looking for hardwood flooring options.

Excellent! Staff were knowledgeable, friendly, upfront about cost and timeline, and patient with my questions. Service and the final product exceeded my expectations. The floors look gorgeous and were finished earlier than I anticipated. I highly recommend this provider!