Trudeau's Fence Co

Other than about a 6 week delay due to Covid at the fence supplier all went well

Called to get a quote and was told they don't know when a salesman would be able to call me back. They must not need any new business right now.

Everything about this job was top notch. The people we worked with were great - Bob the sales person, Kyle the contract manager, and Juan and his installation crew. They were very professional, easy to keep in touch with, and nice to work with. They answered all questions and were very knowledgeable and informative about what our options were. Juan and his crew did a great job with the installation. The fence turned out exactly the way we wanted it. We are going to use them again to put in an ornamental aluminum fence in another part of our yard.

The job was handled professionally! The crew took their time to do it right. We got a beautiful product and we are extremely pleased with it so far!

Very, very expensive for the short distance of fencing that I needed to add. This company will exploit the customer with price. I had started with them and wanted to continue same line of cedar fencing that I had started. I paid almost as much for this fencing that I had paid for the original fence in 2017 which included two gates. They are not very reliable telling you they will get back to you in a couple days, but two weeks go past without a word from them. Bad service and expensive.

I am writing this review after living with our new cedar privacy fence for almost a year. I found this company to be responsive and professional from my initial contact through the completion of our project. Tim was a pleasure to work with and answered every question I had for him. The crew that built our fence performed quality work and wanted to make sure we were happy with everything as work progressed to completion. We have received compliments on our fence from both neighbors we know and other neighbors we did not know. I would not hesitate to hire this company again and I am confident that should we ever need a repair in the future they will be around. Susan Gibson

excellent, prompt, fair pricing. Would hire again, if needed

I filled out request for estimate on their website on 6/24. After 6 days without a response I called and the woman who answered was very nice but offered only excuses - "it's the busy season. . .COVID. . .". I was then told it would be another 4 days or so before they could get to me for an estimate. Well. . .no thanks. Having to wait 10 days just to get an estimate is pretty ridiculous. It tells me there's a lack of investment in providing a good customer experience. Six days with no response to a web request is not acceptable. At that point, why even have the form? If they're this hard to deal with in this estimating phase, I can only imagine what it's like to work with them on an actual project.

A repair team was sent to our home and the faulty part of the latch was replaced at no cost to us. This repair was done in a timely manner. Thank you Trudeau Fence Company.

Great company to work with, and we continue to chose their services for our clients.

The installation was hampered by weather and materials availability but all in all it went well. I had this company install cedar fencing on the same properties 25 years ago and because of their professionalism I elected to use them again. Maybe not the cheapest, but if you want high quality professional installation with outstanding communication and dependability, you won't regret using Trudeau's Fence Co..

My first interaction was a bit odd. I called the number provided and talked to a woman who was very polite. I asked if I could schedule an estimate and was told no. She said she doesn’t touch the calendar but I’d get a call from someone else in 5-7 business days because they’ve been so busy. Fast forward two weeks and I’d heard nothing. Called back and left a voicemail. Two more weeks later and still nothing. Maybe they’re busy enough they don’t need the business but not calling back a potential customer seems pretty dumb to me. Can’t comment on the quality of their work but their customer service is obviously lacking. Feeling like I dogged a bullet trying to work with them.

We couldn't be happier with the fence or with the crew that installed it. The fence is 6' solid board cedar with post caps and spindles; it had to "match" the fence that Trudeau's installed along our driveway a few years ago (see review). The crew that installed the fence was terrific: prompt, efficient, professional, courteous, and friendly. The work took about a day and a half; the site was relatively neat and orderly while the work was being done, and was neat and orderly when the crew left at the end of the first day. The site was clean and neat when the crew left after finishing the work. Most important: the crew did beautiful work! The fence is substantial, sturdy, and aesthetically pleasing.

They were prompt, courteous, professional and did excellent work.

From the first visit and estimate, the company was professional, honest and friendly. Mike listened to our needs and walked us through the project. The finished product is excellent quality and exactly what we wanted. The office staff responded promptly to my emails with kindness. I would recommend Trudeau's Fence Co. to anyone.

Everything from the initial contact was excellent. The installation team was fantastic. They were professional, conscientious, and cleaned up after each day. The fence looks terrific and I couldn't be more pleased with the product and the work. Highly recommend this company.

6' ft. vinyl privacy fence installed around majority of property line. Included 6' x 48" vinyl gate. Also, removal and hauling away of existing cedar fence to proper disposal site. Work was completed in three days. Crew was courteous and hard working. Would not hesitate to hire again. New fence looks great.

They had to have a third party come in to hydro-dig post holes near underground lines. While this cost more, I'd rather have it done well and safely than some others may have done.

Excellant. Completed in one day. Even replaced 4 boards and post that was not in original quote and did not not charge me for extra material and labor. Chose Trudeau because they were the ones that installed fence originally.

Trudeau's stands by their work and is very accommodating to previous customers. They have come to the property twice for routine repairs on the fence and bollards installed in 2007 at no extra cost. The company has my highest recommendation. We would use them again.

I called multiple times to schedule an estimate and left a messages with the receptionist. I never received a call back and went with another provider.

The process had a few minor bumps but the Trudeau team was top-notch. Everyone was professional and responsive. The "bumps" were addressed quickly and to our satisfaction. Would definitely hire again.

They were very easy to deal with, very prompt to reply to messages, they kept in contact for when installation would occur. The guys who did the work were very professional, they kept a clean work environment and did an excellent job on the install. We are thrilled with our new fence.

Called to request a quote on a custom fence. Was told by the receptionist, it sounded like something they would do. They were very good about me having to reschedule, and to make the subsiquent appointment. Provided a sketch of the fence build to the estimator. He did state that he was unsure about the style but would go back and look at the pricing, leaving with my sketch. he would let me know "Monday" (about 1 week later). To this point, I would be happy with the service. Now, 4 weeks later, I call back to find out what the status is, and am told - "he doesn't want to do that". No offer to look at a different style, Would have been nice to know 4 weeks ago to be able to look for alternatives. The fence I want IS being built by someone. I have pictures if that is something that would have helped. I respect that this is not a standard fence - but as I said it is being built. I also respect that as a business, it costs just to put a crew on site, before the fence even starts to be built and my 50' to 60' running feet is not a big job, but I would expect the courtesy of a dialog to explain their position. I was turned down because of the style of fence, I understand that. Consider this as one of the many reviews they have, could be the ball was dropped and this is a fluke, but never the less not feeling good about Trudeau right now.

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