Trio Insulated Glass was highly recommended and seemed like the most professional and reliable of any insulated glass installer that I interviewed. While they weren't the cheapest nor would they offer more than a 5 year warranty, I hired them to replace (5) insulated glass panes. They showed up on time and completed the work. The only problem was that they replaced the glass in 1 window that we hadn't discussed. I had to pay them to come back and replace an additional pane of glass.
Description of Work: replaced insulated glass panes
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,051.36
Jeffrey H.
03/2017
5.0
replacement windows
+ -1 more
Went very smoothly. They showed up on time, gave an estimated time to replace and were accurate. Replacement was easy and clean.
Description of Work: We broke a window and it had to be replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Dwight S.
03/2017
5.0
replacement windows
+ -1 more
Well. Had a problem but they came back out and IMMEDIATELY FIXED IT.
Description of Work: Triple glass pane in outside window (slider, just one side) - seal was broken
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$195.65
DAVID P.
02/2017
5.0
glass repair
+ -1 more
Very well. Paul was fast, thorough and professional. We'd certainly use Trio again.
Description of Work: Paul replaced a fogged window pane in our Florida room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
John P.
04/2015
5.0
replacement windows
+ -1 more
They came out quickly, quoted the job on the spot and went above to meet our tight scheduling and time limit. They showed up when they said they would, completed the job quicker than they said and everything was cleaned up and returned as it was. We would recommend them and will use them again.
Description of Work: Replaced 14 windows, provided glass for 8 and used mfg supplied glass for other 6.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
DOLORES & BRUCE R.
10/2014
5.0
replacement windows
+ -1 more
It went very well. They came out quickly and gave us a very competitive bid. We hired them and in five weeks they came out and replaced the glass. The worker was professional and very neat. We are extremely happy with the results.. We would hire again.
Description of Work: Replace glass in 5 windows. The seals had broken and the glass needed to be replace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
James W.
07/2014
5.0
glass repair, replacement windows
+ 0 more
The seal had broken and caused moisture to build up between the panes. Called TRIO and they immediately came, inspected the window and determined just the glass rather than the whole window could be replaced, and provided a very fair price for the project. A few weeks later, technician arrived promptly on schedule and completed the work to perfection. This is a very competent and experienced company whose services I will engage should we need an expert solution to a window-related problem.
Description of Work: Replaced double-paned Andersen casement window pane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Cierra G.
06/2014
5.0
glass repair, replacement windows
+ 0 more
This was an emergency glass repair for two windows in my home. The company sent a representative we were given an estimate that was competitive. We were scheduled within a week and fixed within a week. Payment was due after the work was done. The windows look amazing. This was an easy process and worth the money.
Description of Work: Fixed two windows that had to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$306.38
Jason D.
04/2014
5.0
glass repair, replacement windows, doors
+ 1 more
Trio Glass knew exactly what I was looking for as soon as I described the window to them (double pane in a door). They were able to extrapolate the standard size of the window from my rough measurements and provided a custom made new window in a matter of days. I decided to install it myself based upon their indications that it would be rather easy for someone who considers themselves handy. All in all, it was relativeliy easy and their advice was critical, however I did have some complications which Trio-glass solved with a simple telephone call. Essentially, the frame for the window was just a few millimeters too small, but I did not know to use a dremel tool to help coax the frame to fit like a glove. The price for the window was reasonable and the quality was very good, however I didn't want to pay the $150 to install the window. I'd say that it would be a fair price, but I wanted to do it myself. They are a small, family owned company who really know their stuff. You can tell just by talking to them on the phone.
Description of Work: Trio Glass provided a new double-pane window to replace one in my house which had lost it's seal (not originally a Trio-glass window).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$121
Ankit G.
03/2014
5.0
glass repair
+ -1 more
Great company. I called them the week before, and they sent someone out within a few hours to give me an estimate, and then we scheduled for the next Monday to have installation. I called around to 3-4 places and they were the lowest price in town by $200 - I highly recommend them. When they came, they were respectful of my home and quick with the replacement. I gave them an A all around for good price, good installation, and being professional all around. This is a "no hassle" installer in my book. The one thing I would maybe confirm for anyone considering them is if they're going to bring a shop vac to clean out the sliding door's metal track. I thought they might have mentioned this over the phone (it could have been one of the 3 other companies I spoke to) and so I saw the cleaning/sweeping of the metal track to be a plus, because of how hard it is to clean with the doors sitting on top. If they do this, I didn't get it, and it's no big deal, but it is something I would have liked. Still, they get A's all around and I will be recommending them to others.
Description of Work: Replaced 2 panes of sliding door glass, because the gas between the panes had leaked and now moisture stains were forming.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$397.75
Karen T.
11/2013
5.0
replacement windows
+ -1 more
On time. Very pleasant and knowledgeable. Got the job done quickly and effectively. Windows look great.
Description of Work: Replaced window panes in four casement windows
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$679
Judy W.
05/2013
5.0
replacement windows
+ -1 more
Trio Insulated Glass, Inc. They did awesome. They were on time, their prices were good and their work was neat. We were very impressed. They came out a couple months ago, I think it was February. They charged $169 or $179 I couldn't tell you for sure. The were very neat, they didn't leave any mess. They were pretty quick too. The price we thought was very reasonable. Their quality is good.
Description of Work: Trio Insulated Glass, Inc. did a bay window, one of the large pains had been broken by a snowball.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Christopher G.
05/2013
5.0
replacement windows, doors
+ 0 more
Quick, easy, and reasonable in price. Trio made 8 panels for a front door including two that had radius cuts. Great quality and fast service.
Description of Work: Made laminated glass panels for door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Darlene C.
05/2013
5.0
replacement windows
+ -1 more
They came for an initial measurement of the house window, then they had to order the glass replacement. It took a few weeks, but I guess it has to be custom, it's not Lens Crafters. They came RIGHT on time and not a minute late. I was impressed with their punctuality. They fixed the glass and did not leave a mess. They provied some recommentaions for the drying process of the glass replacement. ( along with how my roofing looked worn) But overall it was a great experience and I would call them again.
Description of Work: I needed the glass replaced on one of my house window.s
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Pam E.
05/2013
5.0
replacement windows
+ -1 more
On time and professional. Told me not to replace the glass in a window that needed to be replaced in its entirety (not their business). So that saved me time and money.
Description of Work: double paned window glass was replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Mark E.
04/2013
5.0
replacement windows
+ -1 more
Trio Glass responded promptly to my enquiry and soon after I submitted it they visited my home for the purpose of making their quotation. Trio's expert arrived on time, he efficiently inspected the windows and submitted a written estimate which was very competitive and only slightly higher than the leading competitor's proposal. From the report my wife made to me, Trio's expert seemed to be very knowledgeable of the problem we had, and Trio would have been an excellent choice for this job. However, I chose another company mainly due to that competitor's deep technical knowledge of my particular windows and problem. For future needs, I will definitely consider Trio again.
Description of Work: Request for a quotation for the repair of two windows in my M/I home which had lost their seal and developed internal streaking and mold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike G.
01/2013
5.0
glass repair
+ -1 more
Great job, even had a mini shop vac to clean up both inside and outside the door. I recommend them.
Description of Work: Replaced a sliding glass door panel that had a bad seal. Recommended to me by Rosatti Windows. Took them about 2 weeks to fabricated the panel, the called and installed right on time and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$352.28
Ardelia C.
12/2012
5.0
replacement windows
+ -1 more
This the 2nd time we used them. They were prompt and clean. They had previously proved themselves in the past.
Description of Work: They removed glass and resealed the window and then replaced the glass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$233
Joan Lezan L.
09/2012
5.0
glass repair
+ -1 more
I had called Trio many years ago to replace several stress-cracked window sections on my replacement windows. The company who manufactured the windows was no longer in business. This visit was to replace a clouded section. I sent an email on Sunday, they called on Monday, and came out on Tuesday. I consider that to be fast. In less than a week, the section was ready and installed. The company rep also adjusted some problematic balances and replaced a balance spring. I was extremely pleased with the response and service and recommend them with great enthusiasm.
Description of Work: Trio replaced an insulated section of a double hung window and adjusted the balances on the other double hung windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
KEITH B.
05/2012
5.0
replacement windows
+ -1 more
The quote I received via phone was simple. The quote given to me at the house was the same as the quote given to me on the phone. The cost of the job matched the quote.
Description of Work: Replaced glass in 6 windows (upper & lower) whose seals had cracked allowing moisture to collect between the two panes of glasssss.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Dan L.
01/2012
5.0
glass repair, replacement windows, doors
+ 1 more
No issues. Trio arrived on time and completed the work quickly.
Description of Work: A window in our back door was broken. Trio replaced the window in the door. Trio originally quoted a week to get the window, but it arrived a few days early.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
DOUG & PHYLLIS S.
11/2011
5.0
glass repair, replacement windows
+ 0 more
They do excellent work and they also did work 2 months ago. The windows they put in hold up and they give a guarantee. It holds up for a number of years and if it fogs up, they replace it. They back their work; it’s an established company and they have been in existence for a long period of time. Brian and (01:58 to 01:59) are the ones who have installed glass and they have done really well. They have done conscientious work and installed everything without damaging the frame or the wood around it. They are careful workers and pay attention to detail. I just pay whatever they say. I don’t run around and compare, because they have done quality work, so I just pay what they say. I will continue to use them in future.
Description of Work: I used the services of Trio Insulated Glass, Inc. to replace the glass of 3 windows, early this week.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann Marie W.
10/2011
5.0
replacement windows
+ -1 more
Paul arrived at the agreed upon time and installed all three pieces of glass quickly and professionally.
Description of Work: Replaced the glass in three of our windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ron R.
09/2011
5.0
replacement windows
+ -1 more
Several of our Malta High R Value Vinyl Clad Insulated Windows had developed condensation in between the panes. Apparently the original seal failed. Trio Insulated Glass, Inc. visited our home and provided a timely, professional quote. We agreed to the price and work scope and scheduled them to repair our windows. The new glass was available sooner than they had expected so they called to see if we wanted to have the repairs performed earlier. We agreed and they repaired the windows within the week.Bottom Line: They did what they said they were going to do when they said they were going to do it (earlier actually) for the quoted price. They were extremely friendly and professional and their communication was excellent. They exceeded our expectations in every aspect of the job. I rated the price as fair because I would never consider price to be excellent or good, even though we did not seek any other estimates.
Description of Work: Several of our Malta High R Value Vinyl Clad Insulated Windows had developed condensation in between the panes. Apparently the original seal failed. Trio Insulated Glass, Inc. visited our home and provided a timely, professional quote. We agreed to the price and work scope and scheduled them to repair our windows. The new glass was available sooner than they had expected so they called to see if we wanted to have the repairs performed earlier. We agreed and they repaired the windows within the week. Bottom Line: They did what they said they were going to do when they said they were going to do it (earlier actually) for the quoted price. They were extremely friendly and professional and their communication was excellent. They exceeded our expectations in every aspect of the job. I rated the price as fair because I would never consider price to be excellent or good, even though we did not seek any other estimates.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$820
DENIS S.
08/2011
5.0
replacement windows
+ -1 more
They were quick, thorough, and very good.
Description of Work: They came and replaced and rebuilt windows and frames on one side of our house,
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*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Windows,
Doors
FAQ
TRIO INSULATED GLASS, INC is currently rated 5 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
TRIO INSULATED GLASS, INC accepts the following forms of payment: Check,MasterCard,Visa