Thompson Chimney Services

They were able to check out my chimney as well as make sure my gas logs were set up. They also did some repairs on top of the chimney. They were able to do the work when I wasn't here which was nice. The chimney is working fine so everything worked out well.

This was a long time ago. They were friendly and nice. I just remember that they gave me a bid of $25,000 to repair masonry all over my house. The quote was much higher than I expected or had heard from others. They did the job I hired them to do .

Easy to schedule, arrived on time, polite, didn't leave a mess

The work was fine. The technician showed me what came out of the chimney and cleaned up the fireplace box. They contained all of the mess and cleaned up thoroughly. Everything was very thorough and professional. He was a little early, but called first to make sure that he could arrive early. They did a good job and I have no complaints at all.

The technician was great and friendly. He called when he was on his way, was friendly, quick and clean. There was no leftover mess at all. He explained the problems we have in our chimney and why it is not sufficient for wood burning at this time. He provided information about a chimney liner - and also the possible difficulties we could encounter because of a small flue. As we also need tuck-pointing and masonry repair of the chimney outside, he provided me with an estimate to do our chimney lining -- and included the chimney repair in the cost of the liner. (we will get another estimate before we decide to go with this company) Price seemed reasonable for cleaning and inspection.

It took him a little while to get there and do the work but the work was well done.

Everything went fine. I encountered no problems and they came when they said they would. They were professional.

The work turned out well. And the tenant was pleased. They gave some good suggestions for what we can do as well.

I had taken advantage of an Angie's Big Deal and had my chimney cleaned and inspected by D.M. Masonry Retoration, Inc. I found the company to be courteous and very professional and showed up for the appointment on time. Once completed, they went over all of the details, explained what they found and recommendations for repair. I was already made aware that I had some deterioration of the chimeny cap when I bought my house several years ago and that the damper warped and wasn't sealing properly. There was no attempt to make a "hard sell" or try to frighten me into getting any repairs done. Unfortunately I was not able to have the repairs done at that time, but will definitely consider them when I am ready. Overall, a very nice experience.

Only one week lapsed between my call for an estimate and completion of work. David inspected the chimney on Monday, June 24; when I accepted the estimate, work was scheduled for that Friday. Three workers arrived on time, working efficiently and professionally. Cleanup was thorough both on the roof and in the yard.

They came out with what they said they would be there and their professionalism is fine. Their price is high I thought it was reasonable.

The work went fine. My husband was here when they came, and he didn't have any complaints at all. They were prompt and courteous.

We first hired Mr. Thompson thru an Angie's list promotion and he has since proven to be a golden asset when it comes to our chimney. We had smoke back up into the family room from our chimney this past December and he took a look at our chimney and determined the problem and the fix in record time. Very knowledgeable individual.

They came out on time and did some tuckpointing on deteriorated mortar joints as well as applied a sealant on the crown of the chimney. They then applied a waterproof sealant on the entire chimney. In addition, they replaced the flashing around the chimney and tucked it into the existing roof. They also spray painted the flashing to match the roof with rust resistant paint. This solved my leakage problem entirely and I've not had a problem since.

My experience was excellent. They were professional and they were personable. They did the job right and the price was reasonable.

He did a nice job. He was very professional. I felt comfortable using the fireplace after he was there.

On time, courteous, friendly, and a quality chimney sweep.

. They had a good customer service. They came in, clean up. They did an excellent job. I use them two years ago. I appreciated that they had a problem with another job and they were late so they called to tell and offered to reschedule.

It went fine. They were in and out and did the job well. They worked very quickly and I will call them again when I need another chimney sweep.

It was great.

I have an interior and exterior fireplace whose chimneys needed to be swept. Purchased a Big Deal for both. It was very easy to schedule an appointment convenient for me. They arrived on time and immediately got to work. Very professional and kept the areas very clean. The gentleman took the time to answer all of my questions and concerns.

I used a coupon out of the publication. The whole experience was pleasant. He even gave me a discount because of timing due to weather

The experience was great. I purchased this service for my daughter. She told me She called up and made an appointment with the company. They were on time, very nice, and very tidy. Considering the fireplace was in her living room this was very important toy daughter. They answered all Her questions regarding her fireplace and the maintenance of the fireplace. She thought the serviceman was great and she would have them back again.

They were professional and tidy, didn't leave a mess. Gave us tips on how to keep our chimney in good condition and pointed out areas for improvement without pressuring us to fix them right away. I think we paid $25 extra to have them take a camera up into the chimney to inspect it, since we are in a new house. Overall very pleased with this service provider. They were knowledgeable in their area of expertise.

After making arrangements with Angie's List, I called the Company and left a message inasmuch as the person was not available. The Company did not return my call. I notified Angie's List on 03/02/12. They will credit my account (they did).