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The Waterworks

Plumbing, Drain Cleaning, Water Heaters,

About us

Better care. Better value. Better results. Our well-trained and certified technicians are available to fix all of your plumbing and drain issues, as well as heating and cooling services. We are the drain cleaning and clearing experts. We replace, repair and install everything from toilets and faucets to sump pumps and water heaters, downspouts and main sewer, water and gas lines. We are also your go-to for repair, replace and install for heating and cooling and we offer annual tune-ups. We offer guarantees on our work so that you know the work was completed right the first time! We belong to the Central Ohio Better Business Bureau and are a Consumer Choice winner 21 years running. In addition, we are a NextDoor Neighborhood Favorite and CBUS TOP PICK! Additional emails: Service@thewaterworks.com marketing@thewaterworks.com RBeckett@thewaterworks.com

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.

Services we don't offer

Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Amenities

Warranties
Yes
Senior Discount

golden buckeye 10% off m-f

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.62,615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2576-2600 of 2615 reviews

STEPHANIE C.
11/2001
5.0
sewer cleaning
  + -1 more
unknown
Description of Work: UN-CLOGGED MY SEPTIC SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARK F.
11/2001
5.0
drain cleaning
  + -1 more
unknown
Description of Work: CLEARED DRAIN FOR BATHROOM AND KITCHEN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

SUSAN D.
10/2001
5.0
drain cleaning
  + -1 more
unknown
Description of Work: UNCLOGGED KITCHEN DRAIN. REPLACED TRAP ASSEMBLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

JUDY P.
10/2001
5.0
drain cleaning
  + -1 more
THEY ARE EXPENSIVE
Description of Work: CLEANED OUT THE KITCHEN SINK

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRAD C.
10/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: REPAIRED TOILET VALVE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

MARVIN F.
10/2001
2.0
drain cleaning
  + -1 more
unknown
Description of Work: UNCLOGGED KITCHEN DRAIN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$90

BEVERLY D.
10/2001
5.0
plumbing
  + -1 more
CAME AFTER MIDNIGHT, WERE GREAT
Description of Work: HAD A BIG LEAK IN BASEMENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LYNN T.
09/2001
5.0
drain cleaning
  + -1 more
VERY PROMPT AND PROFESSIONAL
Description of Work: CLEAN DOWNSPOUTS AND DRAINS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

STEFANIE C.
09/2001
5.0
drain cleaning
  + -1 more
unknown
Description of Work: I HAD A CLOGGED SINK WHICH CONNECTED TO MY WASHER DRAIN THAT BACKED UP AND FLOODED PART OF THE BASEMENT. THESE GUYS WERE HERE PROMPTLY, WERE COURTEOUS AND PROFESSIONAL, AND GOT THE JOB DONE RIGHT FOR A FAIR LOW PRICE. I WOULD DEFINITELY CALL THEM FIRST IN ANOTHER PLUMBING SITUATION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

DIANA B.
08/2001
5.0
drain cleaning
  + -1 more
unknown
Description of Work: OPENED DRAIN PIPE FROM BASEMENT TO SEPTIC TANK.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Fred R.
08/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: REPLACED WATER HEATER, FIXED LEAKING FAUCET, FIXED KITCHEN SINK PIPE AND REBUILT TOILET

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$912

VIVIAN R.
08/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: BATHROOM SINK, FAUCET REPAIRED

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JUDY P.
08/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: BACK FLOWS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERESA J H.
08/2001
5.0
plumbing
  + -1 more
MEMBER FELT THEY WERE GOOD!
Description of Work: FIX SPOUT ON TUB, LINE TO THE SHOWER, FIX DRAIN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Heather M.
07/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: DRAINAGE WORK PERFORMED IN THE BASEMENT AS WELL AS REPLACING SOME EXISTING WATER LINES WITH COPPER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

JUDITH K.
07/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: REPLACED OUTDOOR FAUCETS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA J.
07/2001
5.0
plumbing
  + -1 more
WOULD CERTAINLY USE THEM AGAIN!!
Description of Work: MANY THINGS INCLUDING DRAIN REPLACEMENT FROM TUB AND INSTALLATION, NEW FAUCET INSTALLATION FOR TUB, BASEMENT PIPING FROM OLD WATER HEATER NEEDED CUT BACK FOR A CEILING INSTALLATION

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

RUTH M.
06/2001
4.0
plumbing
  + -1 more
unknown
Description of Work: REPLACEMENT OF A PIPE AND PIPING FOR A GAS RANGE; INSTALLATION OF DISHWASHER.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


CAROL D.
06/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: PLUMBING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN Y.
06/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: REMOVING LEAD PIPES AND OTHER MISC. JOBS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

AMY H.
05/2001
5.0
sewer cleaning
  + -1 more
unknown
Description of Work: CLEARED CLOG IN SEWER LINE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

GARY C.
05/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: REMOVED TREE ROOTS FROM DRAINAGE PIPE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT & JANE C.
04/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: REPLACED DIP TUBE IN H2O HEATER AND REPLACED KITCHEN FAUCET

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Nestor N.
03/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: PLUMBER EXAMINED SITUATION AND FOUND IT TO BE NOT RELATED TO PLUMBING, BUT OTHER CAUSES

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

HENRY K.
03/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: PLUMBING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12795
Trade License Locale
Ohio
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
09/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Natural Gas Lines,
Heating and Air Conditioning,
Appliance Repair,
Water Filtration and Softening,
Handyman Services,
Kitchen and Bath Remodeling

FAQ

The Waterworks is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Waterworks accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Waterworks does not offer free project estimates.
Yes, The Waterworks offers eco-friendly accreditations.
No, The Waterworks does not offer a senior discount.
Yes, The Waterworks offers emergency services.
Yes, The Waterworks offers warranties.
The Waterworks offers the following services: Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.
Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day