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The Waterworks

Plumbing, Drain Cleaning, Water Heaters,

About us

Better care. Better value. Better results. Our well-trained and certified technicians are available to fix all of your plumbing and drain issues, as well as heating and cooling services. We are the drain cleaning and clearing experts. We replace, repair and install everything from toilets and faucets to sump pumps and water heaters, downspouts and main sewer, water and gas lines. We are also your go-to for repair, replace and install for heating and cooling and we offer annual tune-ups. We offer guarantees on our work so that you know the work was completed right the first time! We belong to the Central Ohio Better Business Bureau and are a Consumer Choice winner 21 years running. In addition, we are a NextDoor Neighborhood Favorite and CBUS TOP PICK! Additional emails: Service@thewaterworks.com marketing@thewaterworks.com RBeckett@thewaterworks.com

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.

Services we don't offer

Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Amenities

Warranties
Yes
Senior Discount

golden buckeye 10% off m-f

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.62,615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2526-2550 of 2615 reviews

ROBERT C.
09/2003
5.0
drain pipe
  + -1 more
unknown
Description of Work: REPLACED OLD DOWNSPOUT DRAIN FROM HOUSE OUT TO STREET (ABOUT 35 FEET). RAN IT UNDER SIDEWALK SO THEY DIDN'T HAVE TO DIG IT UP.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

JILL C.
09/2003
5.0
plumbing
  + -1 more
unknown
Description of Work: WE HAD AN URGENT SITUATION REQUIRING OUR STOVE GAS LINE TO BE MOVED. THE COMPANY SENT SOMEONE OUT 2 HOURS AFTER OUR CALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Robert P.
09/2003
5.0
drain cleaning
  + -1 more
unknown
Description of Work: DRAIN WAS BACKED UP CAUSING FLOODING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SUSAN B.
08/2003
2.0
plumbing
  + -1 more
unknown
Description of Work: TIGHTEN BASE OF TOILET AND GIVE ESTIMATE ON PUTTING IN A NEW SHUT-OFF VALVE; ALSO MADE SURE TOILET WASN'T RUNNING.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$65

DANIEL B.
07/2003
5.0
plumbing
  + -1 more
unknown
Description of Work: DISCONNECTED A LEAKING ICE MAKER FROM THE WATER SUPPLY LINE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MELISSA M H.
07/2003
5.0
plumbing
  + -1 more
THEY WORKED ON TWO HOMES FOR ME.
Description of Work: REPLACED A TOILET RING, FIXED A SINK AND CHECKED A GAS LINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CELIA F.
07/2003
5.0
drain pipe
  + -1 more
unknown
Description of Work: OPENED INLET LINE FROM HOUSE TO SEPTIC TANK. RETURNED TO INSTALL TWO RISERS ON SEPTIC TANK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$616

AV S.
06/2003
5.0
plumbing
  + -1 more
unknown
Description of Work: REPAIRED OUTSIDE WATER FAUCETS

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

BILL J.
06/2003
5.0
drain cleaning
  + -1 more
unknown
Description of Work: THEY CHECKED THE MAIN DRAIN AND CLEANED OUT A FLOOR DRAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

JOSEPH P.
06/2003
2.0
plumbing
  + -1 more
unknown
Description of Work: SECOND FLOOR TOILET LEAKED DUE TO A CORRODED SEAL. I HAD AN 8:30 TO 9 APPOINTMENT WINDOW. I RECEIVED A PHONE CALL AT 9:15. I WAS UNABLE TO PICK UP THE CALL, BUT IMMEDIATELY RETURNED THE MESSAGE. I WAS INFORMED THAT BECAUSE I DID NOT ANSWER THE CALL THEY IMMEDIATELY DIRECTED THE TECHNICIAN TO MOVE ONTO THE NEXT JOB, AND I HAD TO RESCHEDULE. TO CLARIFY, THEY WERE 15 MINUTES LATE WHEN THEY CALLED AND I CALLED BACK LITERALLY WITHIN 2 MINUTES OF THEIR CALL. I'M UNCERTAIN HOW THIS CAN BE CONSIDERED PROFESSIONAL OR COURTEOUS IN THE LEAST.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
1.0

$232

ALLISON F.
05/2003
5.0
plumbing
  + -1 more
unknown
Description of Work: REPAIRED LEAKS IN BATHROOM

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

LISA B.
04/2003
5.0
plumbing
  + -1 more
unknown
Description of Work: INSTALLED GAS CONNECTION TO EXISTING GAS LINE FOR NEW RANGE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

LAURA M.
04/2003
1.0
plumbing
  + -1 more
unknown
Description of Work: NEVER RECEIVED A RETURN PHONE CALL FROM COMPANY TO RECEIVE A QUOTE. VERY UNPROFESSIONAL!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


GENE A.
03/2003
5.0
water heater repair
  + -1 more
VERY THROUGH, MADE EXTRA TRIPS.
Description of Work: REPLACED WATER HEATER AND REMOVED THE OLD ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

CHRIS E.
03/2003
5.0
sewer cleaning
  + -1 more
unknown
Description of Work: CLEARED MAIN SEWER LINE OF BLOCKAGE FROM TREE ROOTS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JUANITA A.
03/2003
5.0
sewer cleaning
  + -1 more
unknown
Description of Work: I CONTACTED THEM AROUND 7PM ON A SUNDAY BECAUSE MY BASEMENT HAD WATER IN IT. THEY WERE AT MY HOUSE BY 8:30PM AND WERE ABLE TO FIX THE PROBLEM. MY MAIN SEWER LINE HAD TREE ROOTS IN IT. THEY SNAKED THE DRAIN AND WERE DONE BY 10:30PM. THE EMPLOYEE WAS VERY FRIENDLY AND EXPLAINED EVERYTHING HE WAS DOING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Nancy K.
02/2003
2.0
drain cleaning
  + -1 more
unknown
Description of Work: HAD A CLOGGED SOIL STACK SNAKED. WE WERE QUOTED A PRICE OF $152 AND WHEN THE TECHNICIAN ARRIVED IT WAS $45 EXTRA TO REMOVE THE TOILET. MY HUSBAND REMOVED IT INSTEAD. WHAT A ''BAIT AND SWITCH'' OPERATION!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$152

NORA D.
02/2003
5.0
plumbing
  + -1 more
VERY NICE AND PROFESSIONAL.
Description of Work: REPLACED PIPE THAT HAD BURST.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BRIAN H.
02/2003
3.0
plumbing
  + -1 more
unknown
Description of Work: NEEDED DRAINPIPES REPLACED UNDER SLAB IN BATHROOM (BASED ON HAVING MUD COME BACK ON SNAKE IN ATTEMPT TO OPEN CLOGGED DRAIN). CALLED AND TOLD THEM WHAT I WANTED AND THE SITUATION I HAD (I HAD JACKHAMMERED UP THE FLOOR AND DUG A 4''X4''X3'' HOLE EXPOSING THE PIPES). TOLD THEM I WANTED AN ESTIMATE TO REPLACE THE PIPES. GUY ARRIVED ON TIME AND I EXPLAINED WHAT I WANTED SHOWING HIM THE EXPOSED PIPES. HE SAID SOMETHING TO THE NATURE OF ''OK, WE CHARGE $97 FOR SMALL PIPES AND $1XX FOR LARGE PIPES.'' AND HANDED ME A CLIPBOARD TO SIGN. HE COULD NOT SEEM TO GET IT THROUGH HIS HEAD THAT THE DRAIN HAD A HOLE IN IT, AND THAT SINCE THE PIPES WERE ALREADY EXPOSED, I WAS NOT ABOUT TO HAVE IT SNAKED OUT, REPLACE THE SLAB, PUT AN ENTIRELY NEW BATHROOM IN (COSTING X THOUSANDS $$) WITHOUT FIXING PROBLEM (SO I COULD DO IT AGAIN IN 5 YEARS). I GOT FRUSTRATED THAT HE WANTED TO DO EVEN LESS THAN A PATCH JOB. HE SAID IT WAS A DISPATCH ERROR. OK, MIGHT TRY THEM AGAIN, BUT NOT FOR THIS JOB.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEFF AND HELEN K.
01/2003
5.0
drain cleaning
  + -1 more
unknown
Description of Work: CLEANED BASEMENT DRAIN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

VICTORIA F.
12/2002
5.0
plumbing
  + -1 more
unknown
Description of Work: REPAIRED A LEAKING PIPE IN MY BATHROOM CEILING.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

ALBERT B.
10/2002
5.0
drain cleaning
  + -1 more
unknown
Description of Work: CLEANED OUT BASEMENT DRAIN TO MAIN SEWER LINE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

MARILYN H.
10/2002
5.0
sewer cleaning
  + -1 more
unknown
Description of Work: REMOVED DEBRIS FROM STORM DRAIN LINE THAT IS LOCATED OUTSIDE NEAR GARAGE DOORS & WAS OVERFLOWING INTO GARAGE DURING HEAVY RAINS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Alan K.
10/2002
5.0
plumbing
  + -1 more
unknown
Description of Work: FIND AND FIX LEAK IN KITCHEN SINK SPRAYER. REPLACE SEALS ON DRAIN LINE AND DISPOSAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

MARJORIE K.
10/2002
5.0
drain cleaning
  + -1 more
unknown
Description of Work: CLEANED STOPPED DRAI N

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12795
Trade License Locale
Ohio
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
09/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Natural Gas Lines,
Heating and Air Conditioning,
Appliance Repair,
Water Filtration and Softening,
Handyman Services,
Kitchen and Bath Remodeling

FAQ

The Waterworks is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Waterworks accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Waterworks does not offer free project estimates.
Yes, The Waterworks offers eco-friendly accreditations.
No, The Waterworks does not offer a senior discount.
Yes, The Waterworks offers emergency services.
Yes, The Waterworks offers warranties.
The Waterworks offers the following services: Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.
Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day