The Glassman of Columbus

Great. It was cold outside but workers were on time and completed the job.

They came on time to look at the job, gave an estimate, came on time again at the promised time to install new glass and everything worked out fine.

I called and someone came out the same day and temporarily boarded up the window panel. They came back with the new window glass and installed. They arrived when expected. The quality of work was good and they cleaned up when the work was completed. They were professional and personable. They did a good job.;

The first visit was for measurement and cost estimation. The quoted price of $787 was less than we had feared so we signed up. A 50% deposit is required and the quoted manufacturing wait time was two weeks. Installation was exactly 14 days later. The two installers worked smoothly as a team and the complete installation took about 2 hours. They were friendly and professional and courteous. It was a delightful experience and we highly recommend The Glassman.

This company is fantastic. When we were in the process of buying our home and negotiating inspection repairs, I called them to get an idea of what it would cost to replace 7 broken window panes. They gave me a range of what it may cost, which allowed me to confidently present this information to the seller and ask for money for the repairs. Once we closed on the home, we immediately hired them to come out and replace the window panes. They were able to schedule me that week! They did such a great job. They were professional, informative and very diligent about the clean-up process. Our windows look so great! I cannot recommend them enough!

I was very pleased with how easy and quickly the window was replaced. A very efficient service, well worth the price.

Super service. Not only did the replacement in a timely way, accommodating our pinched schedule, but they also repaired the bad trim job left by the prior company. I am very pleased and will use them again.

He was able to fit me in the next day, and fixed our window in under 20 minutes! He was kind, considerate, AND didn't mind my puppy following him the ENTIRE time.

He was professional, friendly and worked quickly. I called the company at 1 and they were finished by 3:30. It was amazing how quickly they were able to get out here and get the window fixed!

Burglars broke a window in the kitchen door trying to get into the house (They didn't succeed). I called the Glassman and he came out this morning and replaced the window. He did a very good job of removing the old molding, cleaning out the broken glass, and then installing the new glass and replaced the molding. I can't even tell it was ever broken. Excellent job. Very clean and prompt.

They came out and did an estimate for some more glass and I did not go with the estimate. They came out and provided me with the information that I needed. They were responsive and easy to work with.

It went beautifully! There was one mistake with a cut on the glass, he took it back and assured me that I would be taken care of! Sure enough he brought it back and everything fit perfect! He did a great job for a great price! Excellent customer service!

The repairman arrived on time. He completed the work in a timely matter. he replaced the window with a double strength glass. he offered an alternative (plexiglass). We decided to go with the glass. We did not have to take the window anywhere, they came to the property. Great job and would use again.

I sent a request to The Glassman for an estimate for a broken window. Cheryl quickly sent a response that I am outside of their service area and gave me the name of another provider to contact. I let her know that Angie's List shows my county in their serviceable area and she said she will contact them. I was very impressed with their responsiveness, professionalism, and helpfulness and would definitely look into using them in the future if I move into their serviceable area.

great! all windows look good.

Very polite at the time of the estimate. Of the three quotes he was the only one that removed the broken glass. They were also the most competitive. I would use them again.

I have used this provider before. They are service oriented, professional, polite and quite reasonable. I highly recommend them. They also delivered the glass to me.

I called this company and asked if they could hang some boxed mirrors that I purchased from Home Depot and the gentleman on the phone said and quot;Yesand quot; and set up up a date. He even made the appointment the last one of the day, so I could get off work and be home for the service. I really appreciated the effort of the young man that handled my original call. Now, the day of service was a different story. The serviceman came out to the house, analyzed the job by looking at the mirrors, called to get some help with one of the mirrors and was told by someone on the phone and quot;he couldn't hang the mirrorsand quot;. The service person asked and quot;Whyand quot;? And his boss told him and quot;that they don't hang those type of mirrorsand quot;. The serviceman told his boss and quot;I can hang the mirrors, its no big deal and his boss said, and quot;Noand quot; and he left. However, before he left he apologized again and left. Now, my issue is that I was never told from the beginning that they were not able to hang those type of mirrors especially since I explained exactly what I had and what I needed done. This was very poor customer service and even today the company has not contacted me regarding this issue. Had I known they couldn't perform the service, I would have never chose them! I will never use or recommend this company to anyone.

Pleased to get job done wiht nice results

My dog broke our front door glass. This was an emergency call on a Sunday. They came out within an hour. They were prompt. The workers were pleasant and easy to deal with. I would recommend them to others. I would use them in the future.

Responded quickly with getting estimate done, then measured windows. Required 50% deposit to get windows made and then called when ready. Set up time to install windows and arrived promptly to perform work. Windows were accessed from a second story sloping roof. Job did not go as quickly as they expected and they discussed options with me. Work took them at least 1 hour longer than they expected, but not a problem. They indicated they would return to check sealant. Very happy with work performed and would definitely use again.

They gave me an estimate on the 21st of April 2011. Their estimate was over a $100 lesser than the other service providers that had given me estimates. I had received two other estimates and it was their price that made me hire them for the work. They did the work. I was not sure as to what the other service provider would have done differently but I could see through my window now. The windows were ready within a week that they installed

Great - Punctual, Professional. My window looks great.

We had a service rep out to estimate the cost of the window panes pretty much the next day as I recall. Estimate was done on the spot, for doing either 6 or 7 panes depending on what we would decide. Called back some time later to request 6, paid half down over the phone, and the company was out less than a week later to install. Because weather had then turned cold, outside window seals were brittle and would need replaced. Company returned two days later with new seals which they installed for no additional charge. Very satisfied so far. Replacement glass was under $100 each when full replacement windows would likely have run at least $700-800 each. This was definitely better. Would readily recommend.

I had a couple of other companies here that wouldn’t do the work because of the location of the window. The angle is very difficult to work on the window but The Glassman agreed to do the work. I thought the price was fair and I believe I got an Angie's List discount.