Eco does EVERYTHING RIGHT, every time.....except offer a realistic fee for their service. I have used this company for years and they are extremely reliable. AND, last week they repaired a 7 inch section of ½ inch water line that had begun to drip. The work too 1 hour and was technically completely simple and accessible. The charge was $798! They were unable to negotiate this and, as sad as it makes me, I will never use this company again. The charge simply is BEYOND any justification.
Description of Work: Slow drip in hot water line
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$798
Craig C.
10/2024
1.0
plumbing
+ -1 more
I had a toilet flange and wax ring replaced ( I did not replace the toilet) as well as had a $25.00 faucet cartridge replaced.... $1114.00 1 1/2 hours work, terrible customer service.. Really, These guys charge waaaaay too high a price for what service is provided....MY fault for not getting additional estimates which were at least 30% less.
Description of Work: Remove toilet ,Replaced toilet flange, wax ring and changed a faucet cartridge....
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$1,114
Michele B.
06/2024
1.0
plumbing
+ -1 more
We went 9 days without hot water, patiently waited for a replacement unit from Navien and received horrible customer service and communication from Eco/ tech Victor Viner throughout the entire process. Eco suggested WE call Navien to see where our hot water tank was that THEY ordered. I have this conversation on voicemail. We finally got a response when we threatened to involve a news crew to get help. 9 days without hot water is beyond ridiculous and not one single person at Eco Plumbers seemed to care.
Description of Work: broken hot water tank, under warranty and replaced by Navien. used Eco for install
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Pam L.
02/2024
1.0
plumbing
+ -1 more
The review is under work done.
Description of Work: Install a new dishwasher. No quote was given prior the work. The tech was here less than an hour. I couldn’t believe the price, $1400. Now this was the week before Christmas. As soon as he left I tried to wash a load, it didn’t work saying that it wouldn’t drain. Well this is February and it still doesn’t work. Again, it was a drain issue. I’m sorry this guy is a plumber. Yes my husband and I are in our seventies and this company took advantage of us. We also asked the tech about a leaky faucet in a half bath, he told us it would cost $800 only if we bought the faucet, otherwise in would be a 1000.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$1,400
Richard H.
01/2024
1.0
plumbing
+ -1 more
Eco plumbers has an ad for $93 to fix a clogged drain. So I call them to fix my mom's shower thinking it can't be more than that right? Well....they come out and take 15 minutes and a small part to fix it....then charges her $450 for it!! This company will take advantage of elderly customers.....please be vigilant!!!
Description of Work: Fix pressure in shower head.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$450
Jodi F.
04/2022
2.0
plumbing
+ -1 more
The work was not done because the cost was going to be almost $500! When I asked how long it would take, I was told an hour. I’ve used them before and didn’t remember they were so expensive so I never asked when I made the appointment. I was able to get another plumber at overtime rates and it was still a lot cheaper.
Description of Work: Replace a cartridge in a bathroom faucet.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$500
Rick R.
11/2021
1.0
plumbing
+ -1 more
ECO plumbers quoted us $770 to Fix a leaky bathtub faucet and install a new toilet tank kit!!! Incredible! Never again!
Description of Work: Instal new toilet tank kit and fix leaky faucet
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
$770
Jeff B.
11/2020
2.0
plumbing
+ -1 more
They charge way too much and came a day later than what we scheduled with them. Plus they were really annoying with too many text messages and phone calls trying to get us to make the original appointment.
Description of Work: Toilet flushing mechanism
Rating Category
Rating out of 5
Kalinda W.
10/2020
5.0
plumbing, drain cleaning
+ 0 more
It was good. they were informative timely and thorough.
Description of Work: Plumbing unclog kitchen sink and replace garbage disposal
Rating Category
Rating out of 5
Yes, I recommend this pro
Jenny V.
09/2020
5.0
plastic surgery
+ -1 more
Went really well. Guys were very professional, skilled and helpful. Did a great job and would hire them again if needed.
Description of Work: Had to completely replace all the plumbing in our shower/tub due to a bad leak behind the shower wall.
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Service Categories
Plumbing,
Plastic Surgery - Reconstructive,
Drain Cleaning
FAQ
The Eco Plumbers is currently rated 2.2 overall out of 5.
No, The Eco Plumbers does not offer free project estimates.
No, The Eco Plumbers does not offer eco-friendly accreditations.
No, The Eco Plumbers does not offer a senior discount.
No, The Eco Plumbers does not offer emergency services.