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The Durable Slate Co

Roofing, Masonry, Gutters,

About us

Additional DBA- The Durable Group. Additional emails - jchan@durableslate.com, ckline@durableslate.com. Additional contact name - Chris Kline. Additional phone numbers - (800) 666-7445, (877) 340-9181.

Business highlights

38 years of trusted experience

Services we offer

Historic Building Restoration & Preservation, Rehabilitation & Adaptive Reuse, Roofing, Gutters, Plaster, Window & Door Restoration, Structural Stabilization, Custom Mill Work, Finish Carpentry, Natural Stone Interior Finishes, Steeple & Spire Restoration & Re-Building, Painting, Skylight Restoration & Storefront Restoration.

Services we don't offer

Asphalt Shingles & Aluminum Guttering.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8235 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.7
punctuality
4.8
Showing 201-225 of 235 reviews

Charles M.
05/2016
5.0
handyman service
  + -1 more
Excellent work & efficient.
Description of Work: Rebuilt dolmens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

ADam G.
04/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced fifteen tiles and general roof inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$350

Sarah L.
03/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Durable Slate does a good job with scheduling. They are timely and efficient and price of work is competitive in the market.
Rating CategoryRating out of 5
Yes, I recommend this pro

ZENA S.
02/2016
1.0
roofing
  + -1 more
unknown
Description of Work: no response
Rating CategoryRating out of 5

Response from The Durable Slate Co
While customer service is and always will be our top priority we dropped the ball on this one. The emails from Angies list clients go to the Angies List site and we then have to log in and go to the message center to retrieve them, they do not come directly to us, nor are we notified when a message is sent. We check the site fairly often, but before this email came in January, it had been 3 and a half months since the last one came in and we got out of the habit of checking weekly. Moving forward we have assigned someone to check the sight every few days and will not miss them in the future. We have also asked our Angies List representative to consider a notification system for when emails do come in since they tend to be seldom and random in their frequency.

Laura R.
01/2016
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: We were having problems with some leaks and another provider recommended all new gutters and new roof- which would have been hugely expensive. Durable Slate's rep came and looked at our roof and said we have 10 more years on gutters and 100 on the slate roof if we do regular maintenance. They did thorough cleaning and replaced only a flat rubber roof area and the surrounding tiles. This solved our problem and built my trust. I will have Durable Slate come every year now for inspection. I had heard they were the best at slate and from what I've seen, they were knowledgeable and ethical -- only sold work that needed to be done. Estimator was professional and good at explaining; crew was conscientious and timely. I only marked them a B on responsiveness because my first call to their office was not returned within a week. Once I got a live person, though, very good customer service and communication. I will use again and I do recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Robert S.
11/2015
5.0
roofing
  + -1 more
unknown
Description of Work: DS routinely inspects our roof and advises of any issues that we need to know. They have always been timely in their response and their work is always point on.
Rating CategoryRating out of 5
Yes, I recommend this pro

Guy R.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Not the cheapest service provider (although the differences between companies isn't great) but super professional and responsive, both the office and the people who do the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

jay J.
03/2015
5.0
roofing, woodworking
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Lisa F.
10/2014
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: Slate repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Brian W.
05/2014
5.0
roofing, woodworking
  + 0 more
unknown
Description of Work: Replaced slate roof. Looks very good.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Stephen W.
05/2014
5.0
hardscaping
  + -1 more
unknown
Description of Work: They did some stone work for me about a year ago. It turned out really well. They are my go-to guys!
Rating CategoryRating out of 5
Yes, I recommend this pro

William N.
10/2013
5.0
roofing
  + -1 more
Friendly, professional, good job.
Description of Work: Re flashed chimney (copper) on slate roof per control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carlos A.
07/2013
5.0
masonry, roofing
  + 0 more
.
Description of Work: 1) Structural Reinforcement 2) Roofing (complete restoration project) 3) Masonry Work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200,000

Barrett B.
05/2013
5.0
roofing
  + -1 more
Well.
Description of Work: Repaired slate roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,700

bruce S.
10/2012
5.0
roofing
  + -1 more
Very Well
Description of Work: Slate roof inspection. Very prompt and professional, and provided detailed report. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SHERRIE L I.
05/2012
3.0
roofing
  + -1 more
See above.
Description of Work: no service was performed. Their bid was twice what the second bid was ; they also indicated that the bid would be adjusted down if the insurance company did not contribute.I was not comfortable with this practice. The other two bidders noted the hail damage but indicated that it wasn't outside of my deductable. It seemed to me that the amount of work was inflated by Durable Slate.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Response from The Durable Slate Co
Our estimator went out to provide an estimate and found a few different issues. The slates did have hail damage and many of the slates that were hail damaged were in and around valleys. Our estimator photographed these areas to show them to the homeowner. He explained that because the slates were so close to the valleys, and the metal in the valleys showed hail damage as well, her insurance company may cover the replacement of the valley metal and the slates, but they may not. The one problem was that the valley metal was old and rusted and had been temporarily repaired already and so that may cause the insurance company to not cover them as hail damage. Is his judgement and experience he felt like it could go either way and they should make the request of the insurance company to cover the valleys as well as the slates.Our estimater spoke with the adjuster and showed all of the photos to him. The adjuster agreed that the valleys were just old and even though showed some denting there was not evidence that the hail penetrated the valley metal and so they would not cover this portion of the bid. This is what our estimator explained to the homeowner: In his 17 years of experience in dealing with Insurance companies, sometimes they cover things like this and sometimes they do not. So, in the customers best interest his bid was to do slate repair and replace the valley metal, if the insurance company did not cover the valley replacement, we would have to renegotiate with the homeowner to determine if she wanted to pay to have them repaired. We have attempted to reach the homeowner to clarify things, but have not made contact yet. We are hired on a regular basis by several different insurance companies to provide our opinion on storm damage to slate and tile roofs around the country because of our experience and having proven over many years to be honest and ethical in our evaluations. This long term relationship that we have developed will not be put in jeopardy by over bidding one job because it is an insurance claim situation. Ultimately we believe there is a simple mis-understanding in the communications between us and the homeowner. Sometimes other contractors are quick to capitalize on these mis-understandings to make themselves look better than their competition to get a job. We intend to continue to reach out to the homeowner to clarify this situation and will continue to provide honest evaluations and perform daily with a high level of ethical standards.

Kimberly R.
05/2012
5.0
roofing
  + -1 more
Very well.
Description of Work: Durable Slate performed an inspection of our roof back in March of this year. They were prompt, courteous and fair priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott H.
10/2011
4.0
roofing
  + -1 more
Didn't hire them.
Description of Work: Needed four bathroom fan vents installed in the slate roof of my condominium complex. Being the current President of the association I deal with upkeep and maintenance issues. Price quote was far too high. I know most people consider their work good, but it comes at a ridiculous price. Went with an individual slate roof specialist. Steve Smelko. He owns Slate Roofing Services. 614-262-9138. The bill was a full 50% less expensive ($600 vs. $900), and the work quality was first rate. Even did some caulking around a chimney flashing for no charge while he was up there. Just noticed it was separating and volunteered to do it. Professional and polite. My review isn't meant to be a slam on Durable Slate, They just are a big outfit with lots of overhead expenses and have a reputation for being good, but expensive. Really, the only reason I called them was to see if the pricing reputation was correct. To be fair, the rep from Durable did say on the phone that they specialize in larger jobs and might not be competitive on a small job like this. True enough. Now I know. We need regular yearly maintenance on the roof and Steve will do it until he retires.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


DORRY OR MIKE N.
08/2005
5.0
roofing
  + -1 more
unknown
Description of Work: THEY REPLACED COPPER FLASHING AND RE-TILES A SLATE ROOF.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

NATALIE & SCOTT S.
04/2005
5.0
roofing
  + -1 more
unknown
Description of Work: ESTIMATE ON TEAR OFF AND REPLACEMENT OF ROOF.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALAN G.
08/2004
5.0
roofing
  + -1 more
unknown
Description of Work: HAD 40 SLATES REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

JANET G.
10/2003
5.0
roofing
  + -1 more
unknown
Description of Work: INSTALLED NEW COPPER VALLEYS ON MY SLATE ROOF, NEW CHIMNEY FLASHINGS, REPAIRED DAMAGED SLATE AS NEEDED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

LAUREL & RALPH D.
01/2003
4.0
masonry
  + -1 more
unknown
Description of Work: REPLACED SEVERAL SLATES

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Alex S.
11/2002
5.0
roofing
  + -1 more
unknown
Description of Work: REPLACED 15 SLATES, TIGHTENED RIDGE ROLL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Wolfgang W.
07/2002
2.0
roofing
  + -1 more
unknown
Description of Work: EXCHANGED 30 BROKEN SLATES IN 50 MINUTES AS PART OF STANDARD MAINTENANCE (BETWEEN 2 AND 3 PEOPLE; THEY SENT 3, BUT WE ONLY CAUGHT A GLIMPSE OF 2). TOOK 5 OF OUR OWN SLATES FROM OUR PORCH, BUT CHARGED US FOR THEM. TOTAL COST IS $20 PER SLATE, WE WERE TOLD $2 IS FOR MATERIAL (WHICH IS WHAT WE WERE CREDITED AFTER ASKING ABOUT OUR SLATES), SO LABOR DID COST $540 FOR 50 MINUTES. DONT KNOW QUALITY OF WORK, SINCE ITS HIGH UP ON THE ROOF. AFTER JOB, SHATTERED SLATES AROUND HOUSE IN SEVERAL PLACES. CREW DID NOT SHOW UP AT FIRST APPOINTMENT WITHOUT NOTIFYING US, HAD TO CALL REPEATEDLY TO FIND OUT (MARK DID NOT RETURN CALLS TWICE AFTER I LEFT VOICE MAIL).

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$600

Contact information

3933 Groves Rd, Columbus, OH 43232

http://www.durableslate.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Masonry,
Gutters,
Chimney Repair,
Windows,
Finished Carpentry and Woodworking,
Unfinished Carpentry,
Pavers and Hardscaping,
Exterior Painting,
Pressure Washing,
Plaster,
Interior Painting

FAQ

The Durable Slate Co is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

The Durable Slate Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Durable Slate Co offers free project estimates.
Yes, The Durable Slate Co offers eco-friendly accreditations.
No, The Durable Slate Co does not offer a senior discount.
No, The Durable Slate Co does not offer emergency services.
Yes, The Durable Slate Co offers warranties.
The Durable Slate Co offers the following services: Historic Building Restoration & Preservation, Rehabilitation & Adaptive Reuse, Roofing, Gutters, Plaster, Window & Door Restoration, Structural Stabilization, Custom Mill Work, Finish Carpentry, Natural Stone Interior Finishes, Steeple & Spire Restoration & Re-Building, Painting, Skylight Restoration & Storefront Restoration.
Asphalt Shingles & Aluminum Guttering.

Contact information

3933 Groves Rd, Columbus, OH 43232

http://www.durableslate.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM