Horrible company, was scheduled to come out on two different times, never showed up, nor did they call. Warning ⚠️ Do not call this company. They sure put a hold on my credit card real quick. Called Green X, awesome service !!!
Description of Work: Sorry, no pros with this company. They can't even return a call, instead, they leave you setting there missing work, while you wait on someone that's not going to show.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Melinda T.
07/2022
1.0
pest control
+ -1 more
It didn’t. I called after 9 AM to confirm that Terminix was coming and was told they had rescheduled the appointment (without notifying us) to 7/8/2022 between 1 PM - 5 PM. I told the phone rep this was unacceptable. That we were driving to get to the house in question and that due to my husbands work schedule and only having 1 car, Friday was no good. That we wouldn’t have even come to the house today had we known they weren’t coming. She asked when we wanted them to come out? I said today, today as originally scheduled. Nope. Wasn’t going to happen. No apologies, no explanation for the rescheduling, nothing. Told her to cancel and that I wanted an email confirmation that we had cancelled and no money was taken. She said “Fine” and in a sarcastic tone, told me to “Have a good day.”
Description of Work: We scheduled them to come today, on 7/6/2022, between 8 AM - non for the initial home inspection / treatment for mice and spiders. This is at a home we are working on to move into.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Barbara R.
02/2018
2.0
pest control
+ -1 more
They never showed up to do anything.
Description of Work: Was a regular customer with an annual contract. Called for rodent control problem. First, the technician was ill, then replacement supervisor never showed up as promised. I have not had a phone call or follow up communication since their "no show".
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Raychel G.
11/2017
1.0
pest control
+ -1 more
Terrible. They were super unprofessional, they came into my home and broke things and all of them were impossible to get ahold of. I came into contact with the chemical, no MSDS sheet was left stating which chemicals they used leaving me to worry about what I might ingest. Overall, a terrible experience. We will never recommend or use this company again.
Description of Work: Bed bug and general pest control.
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Service Categories
Pest Control
FAQ
Terminix is currently rated 1.1 overall out of 5.
No, Terminix does not offer free project estimates.
No, Terminix does not offer eco-friendly accreditations.