Teeters Windows & Remodeling

WORKERS CLEAN, POLITE. GOOD CLEAN UP OF YARD.

MY EXPERIENCE WITH TEETERS WAS VERY POSITIVE. I'VE BEEN LOOKING FOR A DEPENDABLE CONSTRUCTION COMPANY AND NOW I'VE FOUND ONE.

ROOFING - NOT RESPONSIVE FOLLOWING WORK TO CONCERNS ON THE RUBBER ROOFING NOT TACKED DOWN AND BUBBLES. WORKERS HAD THEIR GIRLFRIEND UP ON THE ROOF WITH THEM WHO WAS NOT AN EMPLOYEE. GUTTERS - INSTALLED THEM ON ROTTEN WOOD AND TOLD ME OF THE PROBLEM AFTER THEY WERE INSTALLED SO I HAVE TO TAKE THEM DOWN TO FIX THE ROTTEN WOOD AND PAY TO HAVE THE GUTTERS PUT BACK. SIDING - USED ROOFING NAILS TO INSTALL SO THE HOLES TO FILL ARE MUCH LARGER AND HARDER TO FILL; THEY TOLD ME THE SIDING WOULD BE READY TO PAINT AND WHEN THEY COMPLETED THE JOB BUT THEY DIDN'T THINK CAULKING SHOULD BE PART OF THE JOB; THEY AGREED TO CAULK THE WORK WHEN I REQUESTED AND DID A SLOPPY JOB AND DROPPED CAULK ON A JUST PAVED DRIVEWAY. STILL WAITING FOR THEM TO COME TRIM A PIECE OF THE SIDING THAT WAS MISSED. I WAITED OVER A MONTH FOR A WINDOW QUOTE AND 2 DAYS AFTER I RECEIVED IT THE SALES GUY CALLED ME AND ASKED IF I HAD MADE A DECISION BECAUSE HE COULD WIN A SALES CONTEST IF I DECIDED BEFORE THE END OF THE MONTH.

THE SALESPERSON WAS ON TIME AND POLITE. HOWEVER, HE SHARED NEGATIVE OPINIONS ABOUT ONE OF THE COMPANY'S COMPETITORS, WHICH I FELT WAS UNPROFESSIONAL. HE ALSO WOULD NOT INCLUDE REPLACEMENT OF MARBLE WINDOW SILLS, TELLING ME ''I DIDN'T REALLY WANT TO DO THAT.''

BRIAN THE OWNER WAS HIGHLY KNOWLEDGEABLE AND HELPED US FIND THE BEST WINDOWS FOR OUR NEW OLD HOUSE. EFFICIENCY WAS A PRIORITY, BUT OUTSIDE COLOR WAS ALSO IMPORTANT TO US. WE HAD TRIED TO GET THE WORK DONE BEFORE WE MOVED INTO THE HOUSE, BUT THE WINDOWS WERE PUT IN THE FIRST WEEK WE WERE HERE. BRUCE, THE CONSTRUCTION CREW CHIEF WAS VERY HELPFUL, AND HIS CREW WAS EFFICIENT AND THOROUGH. WE HAD TROUBLE CLOSING ONE OF THE WINDOWS, AND ACTUALLY BROKE THE HANDLE TRYING TO CLOSE IT. BRUCE CAME OVER TO ASSESS THE PROBLEM, CONTACTED PELLA, AND THEY HAD A NEW WINDOW INSERTED WITHIN 6 WEEKS. WE LOVE OUR NEW WINDOWS.

I AM VERY IMPRESSED WITH THIS COMPANY OVERALL. THE SALES PITCH WAS NOT HIGH-PRESSURE, AND WE REVIEWED ALL THE AVAILABLE OPTIONS FOR WINDOWS. WE CHOSE VISTA WINDOWS AND ARE VERY PLEASED WITH OUR WINDOWS, THEY LOOK INCREDIBLE! ONLY NEGATIVES ARE THAT I DON'T LIKE THE LOOK OF THE TRIM AROUND THE SIDING, AFTER LOOKING AT IT FOR A YEAR, I HAVE SECOND THOUGHTS BECAUSE IT LOOKS CHEAP AND PLASTIC, DON'T KNOW IF ANYTHING CAN BE DONE ABOUT THAT. OTHER NEGATIVE IS THAT I ASKED FOR A CRANK TO A WINDOW THAT CAME CHIPPED REPLACED, AND IT NEVER WAS REPLACED. TWO ARE NOW CHIPPED. THEY ALSO LEFT A LOT OF NAILS AND OLD SIDING LYING AROUND OUR HOUSE, WE HAD TO CALL THEM TO PICK IT UP, AND WE FOUND MORE AFTER THEY LEFT.

I AM VERY PLEASED WITH THE WINDOWS, BUT NOT THE TRIM AROUND THE SIDING. I THINK THE TRIM AROUND THE SIDING LOOKS CHEAP AND LIKE PLASTIC. I HAD TO CALL THE COMPANY BACK TO CUT OFF LOTS OF EXTRA HANGING TRIM. EVEN THEN, THE TRIM LOOKS BAD. THERE WERE LOTS OF NAILS, BOARDS, AND OLD SIDING LEFT IN MY YARD AND DRIVEWAY THAT I HAD TO CALL THEM ABOUT TO COME CLEAN UP, AND EVEN AFTER THEY CAME TO CLEAN UP, I AM STILL FINDING NAILS AND TRASH A YEAR LATER.

ALL WORK WAS COMPLETED WHEN PROMISED. THE WORKERS WERE VERY COURTEOUS AND PROFESSIONAL. I WAS TOTALLY SATISFIED WITH THE COMPLETED WORK.

JASON FROM TEETERS WAS VERY HELPFUL IN MAKING THE DECISION ON WINDOWS. HE CAME TO VISIT AND EXPLAIN THE ADVANTAGES TO THE DIFFERENT WINDOWS WE WERE INTERESTED IN. HE VISITED 3 DIFFERENT TIMES BEFORE I SIGNED THE ORDER. BRUCE AND SHAWN INSTALLED THE WINDOWS, ARRIVING ON TIME AND WORKING VERY EFFICIENTLY. BRUCE HELPED ME DECIDE WHAT I WANTED FOR TRIM AROUND THE WINDOW AND ROSS MADE EVERYTHING LOOK BEAUTIFUL. I AM SO PLEASED WITH TEETERS AND THE WINDOWS.

LARRY AND DAVE WERE ON TIME, PROFESSIONAL, AND FRIENDLY. THEY DID AN EXCELLENT JOB ON INSTALLATION AND SHOWING ME HOW THE WINDOWS WORKED. THEY CLEANED UP IN AND OUTSIDE OF THE HOUSE, USED DROP CLOTHS AND EVEN REINSTALLED WINDOW TREATMENT HARDWARE AND SHUTTERS.

OVERALL THE JOB WENT VERY WELL. HAD SOME PROBLEMS WITH BUILDING CODES, BUT THEY WERE SOLVED.

ALWAYS ON TIME, VERY FRIENDLY AND PROFESSIONAL. WE ARE VERY PLEASED WITH THE FINISHED PRODUCT.

FROM THE SALESMAN (STEVE) TO THE INSTALLERS (LARRY AND GABE) WE HAD A GOOD EXPERIENCE. WE HAD ESTIMATES FROM THREE OTHER COMPANIES AND NONE CAME CLOSE TO THEIR PRICE. MOSTLY BECAUSE WE WERE ABLE TO CONFIGURE THE EXACT WINDOWS WE WANTED AND WERE ABLE TO REDUCE THE OVERALL COST. THAT WAS SOMETHING WE COULDN'T DO WITH OTHER COMPANIES. WHEN THE WINDOWS WERE INSTALLED, THEY WERE FAST AND CLEAN GETTING IT DONE. IT WAS A RAINY DAY AND WE HAVE A VERY LIGHT COLORED CARPET. THEY LEFT NO INDICATION THAT THEY WERE THERE (OTHER THAN THE NEW WINDOWS OF COURSE)

OUR SALESPERSON WAS VERY HELPFUL AND THOROUGH IN EXPLAINING THE DIFFERENT WINDOWS THEY OFFERED. HE WAS ACCOMMODATING IN MEETING WHEN IT WAS MOST CONVENIENT FOR ME. AFTER THE ORIGINAL SALES CALL AND SIGNING OF THE CONTRACT, HE WAS A BIT SLOW IN RETURNING OUR PHONE CALLS. THE INSTALLATION TEAM OF JAN, JOHN and CO WERE EXCELLENT! THEY WERE VERY QUICK, POLITE AND KEPT US INFORMED OF THE PROGRESS. THE OFFICE STAFF WAS ALWAYS PLEASANT AND RESPONSIVE WHEN CONTACTED. IT IS APPARENT THAT MANAGEMENT DOES A GOOD JOB IN KEEPING IT'S EMPLOYEES HAPPY. I WOULD USE TEETERS AGAIN FOR FUTURE WINDOWS/DOOR PROJECTS.

VERY GOOD JOB OF INSTALLATION, VERY COOPERATIVE IN COMMUNICATION. IT ONLY TOOK THEM HALF A DAY TO DO THE INSTALLATIONS.

I'M PLEASED WITH THE OVERALL END PRODUCT, BUT LACK OF COMMUNICATION AND MIS-INFORMATION CAUSED PROBLEMS. THE WORKERS WERE ALL GREAT AND THERE WERE NO ISSUES ON TRUST. I WOULD HIRE THEM AGAIN.

A GOOD VISIT FOR THE ESTIMATE, BUT HE NEVER FOLLOWED UP, EVEN AFTER I CALLED BACK.

OVERALL, A DECENT COMPANY. I WOULD RECOMMEND THEM WITH RESERVATIONS. THE SALESPERSON WAS VERY PROFESSIONAL. HE ALWAYS RETURNED CALLS PROMPTLY AND KEPT IN CONTACT WITH US THROUGHOUT THE ENTIRE PROCESS. I WAS A LITTLE DISAPPOINTED IN THE SIDING CREW. I WENT OVER THE JOB AFTER THEY WERE DONE AND FOUND SOME SLOPPY WORK AROUND OUR WINDOWS (E.G., POOR CAULKING AND POORLY CUT TRIMMING) THAT WERE QUITE OBVIOUS. TO TEETERS' CREDIT, THEY TOOK CARE OF IT QUICKLY AFTER I COMPLAINED. THE CREW ALSO LEFT SOME MATERIALS IN OUR YARD FOR A COUPLE OF DAYS THAT WERE NOT SECURED AND WERE BLOWING AROUND IN THE WIND AND LEFT BEHIND A COUPLE OF LONG PIECES OF SIDING AFTER THE JOB WAS FINISHED. I WAS ALSO A BIT DISAPPOINTED THAT THE HEAD OF THE CREW SUGGESTED I FRAME SOME WINDOWS IN AN ADDITION TO MY HOUSE IN A WAY THAT WOULD HAVE SAVED HIS CREW TIME BUT WOULD HAVE LOOKED TERRIBLE. HOWEVER,TO HIS CREDIT, HIS CREW DID IT THE WAY WE WANTED AND DID A REALLY NICE JOB ON THAT SECTION OF THE HOUSE.

ALL OF THE PEOPLE WE HAVE WORKED WITH HAVE BEEN POLITE AND PROFESSIONAL. WE DO INTEND TO BUY OUR WINDOWS FOR THE NEW BUILD AND REPLACE THE REST OF OUR OLD WINDOWS THROUGH THEM, BUT WE WILL NOT USE THEM AS OUR CONTRACTORS FOR THE REMODEL. IT DID NOT SEEM TO US THAT THEY REALLY WANTED THE WORK VERY MUCH.

I GOT NO RESPONSE, I CALLED THEM AGAIN WITH NO RESPONSE. AFTER A MONTH OF TRYING, I FINALLY SPOKE TO ONE OF THEIR SERVICEMEN AND HE SAID THAT HE WOULD NOT WORK FOR ME GIVEN MY ATTITUDE, WHICH I THINK WAS APPROPRIATE GIVEN THEIR LACK OF RESPONSIVENESS.

THE INSTALLER, JOHN, AND HIS SON, DID AN EXCELLENT JOB AND CORRECTED PROBLEMS WITH THE ORIGINAL CONSTRUCTION. IT WAS A CHALLENGE AND THEY RESPONDED WELL TO IT. AT THEIR SUGGESTION, WE HAD THEM DO SOME ADDITIONAL FINISH WORK. IT WAS CERTAINLY WORTH THE EXTRA COST BECAUSE IT CHANGED THE UNFINISHED APPEARANCE OF THE PORCH. WE WOULD RECOMMEND THEM TO ANYONE.

WE WOULD USE THEM AGAIN and WOULD RECOMMEND THEM TO OTHERS.

THIS COMPANY WAS A PLEASURE TO DEAL WITH FROM SALES THROUGH INSTALLATION. THE ARE A VERY LOW-PRESSURE, STAND-BY-OUR-REPUTATION COMPANY AND I ENDED UP WITH GREAT WINDOWS. I'M VERY HAPPY WITH THEM AND WILL BE USING THEM AGAIN FOR ANY FURTHER WORK ON THE HOUSE!

HE TOLD ME HE WAS LEAVING ON VACATION THE NEXT DAY AND WOULD GET MY ESTIMATE TO ME WHEN HE GOT BACK. I NEVER HEARD FROM HIM AGAIN AND HE DID NOT GET AN ESTIMATE BACK TO ME.

I WORKED WITH STEVE, SALES), WHO DID A GREAT JOB FOLLOWING UP ON THE JOB AND THE INSTALLATION WAS WONDERFUL. TWO OF THE SCREENS WERE A LITTLE CROOKED, AND THEY FIXED THEM WITHIN 24 HOURS OF THE INSTALLATION. I WILL HIRE TEETERS AGAIN WHEN I REPLACE THE REST OF MY WINDOWS. HE WAS THE BEST WINDOW SALES PERSON I'VE EVER WORKED WITH.