SUZY'S HELPING HANDS LLC

Description of Work: Sorted and packed my house and basement before a move. 20 years worth! Very helpful folks, even when I realized that the job was going to be much more complicated than first plans. Held my hands, nonjudgmental, knew how to get the job done.

Description of Work: I chose Suzy's helping hands as I had witnessed their work with another client. They did an excellent job there. I had, what I thought to be, a much smaller job. In the brochure, she offers all kinds of outside services, such as housecleaner. Suzy did not come over to make an estimate. She sent her assistant. Her assistant said she could not give me an estimate. She said they charged $50 per hour. I thought at least we could get started, so we made a date. The assistant came with another person, and I was informed it was $50 per hour per person. They also did not tell me until the end of the three hours that they wanted cash on delivery. Her assistant also said they wanted to charge me for travel time. I was upset about the whole matter. | |After they left, I found a bag of "trash" they had filled, which contained money and some valuables in it. They clearly were not triaging as they went.I still wonder now what was in the trash bags that were hauled away at the time. | |As to the housecleaners, Suzy told me she didn't know anyone in my area and could I find one myself. | |I give them a mixed review, as I think they are great on the big jobs, IF you are in her general Upper Arlington area. She certainly overstated her outside resources. My advice is to get Suzy herself to come to your house, get a written estimate and have plenty of cash at the ready.

Description of Work: Called this service twice; never received a return call from them so did not use the service