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Surfside Pool & Spa Service LLC

Pool and Spa Service

About us

We pride ourselves in offering the best possible pool and spa service at competitive prices. Our owner carries a Certified Service Professional accredation which is the highest level available in the field, so you can rest assured that your pool and spa are in good hands. We are also an authorized Hayward Pool Products retailer/warranty center and service all other brands of equipment as well. No hassles, high pressure sales or contracts.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Surfside Pools and Spas services all makes and models of pool and spa equipment, chemical testing/adjustment, vinyl liner replacements, paintings, equipment installations/replacements, openings/closings, cover repairs/installations, cleanings, maintenance and more.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-16 of 16 reviews

Cat G.
12/2018
5.0
pool cleaners
  + -1 more
I caught Todd during the busy winterization season. Once we finally connected, we were happy with his professionalism, services he was offering and price quotes...so we are shifting to his bi-weekly pool services for 2019.
Description of Work: I was seeking quotes for 2019 services and Todd comes highly recommended for his services for dependability, fair price and quality service.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
3.0

Yes, I recommend this pro

Response from Surfside Pool & Spa Service LLC
Thank you so much for the kind review!

john R.
08/2017
5.0
pool cleaners
  + -1 more
Businesslike, knowledgeable and efficient. Wish we had hired them earlier.
Description of Work: Cleaning swimming pool - opening for the season. Continuous scheduled maintenance. Pool closing when scheduled. (Not yet completed).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael D.
09/2016
5.0
pool cleaners
  + -1 more
Everything went fantastic. I was very satisfied for the work done and highly recommend their services to anyone.
Description of Work: had to replace pool liner and equipment on a pool that had not been used in over 13 years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Michael M.
08/2016
5.0
pool cleaners
  + -1 more
Todd came out tested everything to determine the motor was bad. Came back a few days later to replace. He waited around until the tub was full to test that everything worked. Appreciate the service and will use again.
Description of Work: Replace hot tub motor / pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Tron E.
06/2016
5.0
pool cleaners
  + -1 more
Have used Surfside Pools and Spas for three seasons now and would highly recommend this company to anyone with a pool in the Columbus area. Company representatives are responsive, professional, friendly and knowledgeable. Prices are reasonable and fair. The owner does his best to accommodate your schedule and needs while balancing all his clients.
Description of Work: Open/Close pool, install heater, re-routed pool lines, installed drains, routine weekly maintenance. Just to name a few things this company has done or does for us today. Most recent job was opening our pool--which is reflected in the cost of service section of this review.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Daniel A.
05/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Surfside is great. Last year they repainted my pool and installed a new heater and salt system. This year they opened up our pool and replaced the pump motor. Great service and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Ron B.
07/2015
5.0
pool cleaners
  + -1 more
We went to an auto store to buy the fuse so the pool generator could start up right away. Todd provided all his expertise at no charge! Who does that these days?? Thanks Todd for your professionalism!
Description of Work: Called Todd on a Friday morning after talking with Hayward tech support for an hour. He was able to make it out Friday afternoon. Tested new aquarite chlorine generator circuit board. Determined the board came with a bad fuse. He didn't have any fuses with him, but was willing to bring one out the next day or suggested we go to an auto parts store since it was a common fuse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason J.
10/2014
5.0
pool cleaners
  + -1 more
Tod was punctual and fixed my heater immediately. He didn't have the part needed in his truck so he drove to get the part during his lunch break and fixed it that afternoon. Another problem arose the next day, immediately came back, fixed it and didn't charge me for another trip. I will use him for all my pool needs from now on.
Description of Work: Fixed gas pool heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ashleigh P.
08/2014
1.0
pool cleaners
  + -1 more
Did not respond to my message
Description of Work: Did not respond to my message

Rating CategoryRating out of 5
responsiveness
1.0


Response from Surfside Pool & Spa Service LLC
I did not receive any message from this member. It appears as though he has a Kansas address so I would assume this has been listed under the wrong company possibly with the same name.

Annie T.
06/2014
4.0
pool cleaners
  + -1 more
unknown
Description of Work: After we bought our house we had them out to make sure our hot tub was in working order. They found a part that needed to be replaced which, unfortunately, took a really long time to come in, delaying our ability to use our hot tub

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$550

misty D.
08/2013
5.0
pool cleaners
  + -1 more
i contacted Todd in the morning, and he returned my call the afternoon. he stopped by the very same day to evaluate the condition of my pool in the house i just moved into. i was so appreciative of his quickness to respond, willingness to help, and punctuality of the quote he provided.
Description of Work: quote to open indoor pool

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jason J.
04/2013
5.0
pool cleaners
  + -1 more
Todd was very helpful and fixed the issue completely. I was having an issue with my pool heater which he got working before he left. There was one part that he did not have, he drove half way across the city to get, and did not charge me the extra travel time. I was really surprised and appreciated it. I plan on using his company with all my pool needs.
Description of Work: I was having an issue with my Haywood pool heater not starting. Todd replaced multiple rusted parts. The pool heater works perfectly now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gary T.
02/2013
5.0
pool cleaners
  + -1 more
When I met Todd I asked him what his business was. I'm a business owner too and I'm always interested in my fellow entrepreneurs endeavors. He explained his service in detail to me. I told him that I've had a non working hot tub at our house for quite some time but it wasn't terribly important that we fix it since we didn't use it often. He said that he would swing by if he ever got around our area. (Usually this means you won't hear from them again, but NOT in Todd's case.) We do not live in town and finding a contractor to do free estimates is tough. In about 2 weeks Todd called us unexpectedly and said he had an appointment close to our house. He said he could stop by and take a look. 2 minutes after opening the access door to the hot tub, Todd identified the primary problem. An animal (probably a mouse) had got in there and chewed some of the wiring. Todd opened his tool box and went to work. After about 15 minutes of cutting and splicing he was done and the hot tub was turning on for the first time in a couple years! Unfortunately the pump had gotten frozen and cracked so water was squirting out. He said that he could return with a new pump and install it, but my budget was tight. Luckily Todd was generous enough to ONLY order the pump and allow me to install it myself. WOW! That's something you don't see everyday. I went over, picked up the pump and used a little elbow grease to repair it my self. (BTY, it's not as easy as it looks) Whala.. It's working perfectly. Todd didn't even charge me for the estimate, OR the wiring repairs he did while he was here. All I paid for was the pump. If you are looking for a professional, courteous, and honest service look no further. This is your guy!
Description of Work: Todd from Surfside Pool & Spa, repaired my hot tub on the spot, and helped me to locate and order parts. Initially he came out to only do an estimate for the repair of my non working hot tub. He found a wiring mess and fixed it quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Louis N.
12/2012
5.0
pool cleaners
  + -1 more
Todd the owner is a pleasure to work with. He is professional and knows what he is doing. I hired him several years ago after I was forced to hire an attorney and threaten litigation against an other and quot;Aand quot; rated Angies list pool company. Todd was able to step in and complete the jobs that were abandoned by the other contractor. Recently after the July storm my pool new pool heater stopped working. I was worried because it was installed by the previous contractor and I didn't know who else would service it. Todd stepped in and let me know that he was a qualified technician for that brand. After needing to order several parts, he was able to get it back in operation. I would highly recommend Todd and Surfside Pools for any of your maintaince needs.
Description of Work: Pool opening/closing, heater repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

doug F.
05/2012
5.0
pool cleaners
  + -1 more
They are a very good company. I would recommend them to anybody. The owner of the company is very personable, very nice, and does a quality job.
Description of Work: Surfside Pool & Spa Service LLC worked on my spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

THOMAS M.
08/2011
5.0
pool cleaners
  + -1 more
I Have had former experience with this company. I hired them to open pool early in the season but before had to have the pump replaced and pool painted. Very professional young man who does his work in a timely fashion and is realistic in his billing rate.
Description of Work: Pool opening, pool painting, replace pump,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

    Contact information

    PO Box 21431, Columbus, OH 43221


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Surfside Pool & Spa Service LLC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Surfside Pool & Spa Service LLC accepts the following forms of payment: Check,MasterCard,Visa
    No, Surfside Pool & Spa Service LLC does not offer free project estimates.
    No, Surfside Pool & Spa Service LLC does not offer eco-friendly accreditations.
    No, Surfside Pool & Spa Service LLC does not offer a senior discount.
    Yes, Surfside Pool & Spa Service LLC offers emergency services.
    Yes, Surfside Pool & Spa Service LLC offers warranties.
    Surfside Pool & Spa Service LLC offers the following services: Surfside Pools and Spas services all makes and models of pool and spa equipment, chemical testing/adjustment, vinyl liner replacements, paintings, equipment installations/replacements, openings/closings, cover repairs/installations, cleanings, maintenance and more.

    Contact information

    PO Box 21431, Columbus, OH 43221


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM