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Surface Master

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are a fully licensed and insured company with the goal to provide our customers with astonishing service and the best investment in cleaning and restoring hard surfaces. We strive to ensure 100% satisfaction by providing professional, affordable high quality service. Our certified technicians are committed to continuing-education, and we provide them with the most advanced equipment in the industry. There are no surprises & no hidden charges. We'll clean your floor or hard surface like it has never been cleaned before!

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Tile & Grout Cleaning. Carpet Cleaning. Floor Cleaning – Concrete, Kitchens, Entryways, Hallways, Garages, Stone, & Brick. Deck & Patio Cleaning. Countertop, Bathtub, & Shower Enclosure Cleaning. Pool Deck Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.931 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 31 reviews

Erin B.
07/2020
5.0
pressure washing
  + -1 more
Exterior house and sidewalk power washing
Description of Work: Excellent experience! Jeff was professional and personable. Our house and sidewalks were pretty dirty, especially the outside of the gutters and the chimney. It all looks amazing. We will definitely hire Surface Master in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Surface Master
Thank you for the awesome review! It was my pleasure serving you!

Maureen M.
08/2018
5.0
decks, concrete driveways, gutter cleaning, pressure washing
  + 2 more
Jeff was very professional and went to work immediately. He was very organized and my clean driveway is beautiful
Description of Work: Jeff cleaned mold off my porch, power washed the driveway and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kirsten K.
11/2017
5.0
floor cleaning
  + -1 more
I was VERY SATISFIED with the clean outcome. All was done in about 1 1/2 hours. I would no hesitate to call him again.
Description of Work: I had sewage back up in my basement. When I telephoned Surface Master, Jeffrey Fisher and asked him, he gave a quick, "yes" and came in a timely fashion. In addition to the area affected, he washed all the basement cement floor. His machine picks up all dirt as it cleans with water. I was VERY SATISFIED with the clean outcome. All was done in about 1 1/2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Dom F.
08/2017
5.0
ceramic tile
  + -1 more
They were excellent. He was on vacation when I called him and he picked up my call, even though he was on vacation. He picked up my call and we set a date for the following month and he came out on the date and he was clean and did the job. I think we got it all done within the big deal cost. I might have gone a little bit over, but it was in my agreement to start with. He had a lot of work to do. I think I bought three hours of his time and I didn't know if I went over that or not. He was prompt. We set a date and he came at the time he was supposed to come. He was clean, he put floor covering down, and he did a great job. I was very happy with his services. He was really good.
Description of Work: Tile and grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Response from Surface Master
Thank you [Member Name Removed] for that awesome review

Michael H.
06/2017
4.0
carpet cleaners, pressure washing
  + 0 more
Okay. Numerous weeds still remain that I handpicked from between the pavers.
Description of Work: Pressure wash patio

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raymond B.
03/2017
5.0
ceramic tile
  + -1 more
Jeff responded quickly to my call. He arrived on time. He carefully examined the condition of the tile, explained what he would be able to do and what results I should expect. He completed the work which met my expectations. I was 100% satisfied.
Description of Work: The floor tiles in my entry hall and kitchen were badly in need of a good cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terrence B.
10/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
Difficult job, but he made it turn well. Appreciated his dedication to getting results.
Description of Work: Cleaned and sealed very old tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

STEVE & LINDA K.
04/2016
5.0
carpet cleaners
  + -1 more
We have a 20-year old ceramic tile floor in the kitchen. The grout looked notably lighter after cleaning. We were happy with the cleaning of both carpet and tile floor. He ran a hose from a heavy duty machine on his truck. He measures the square footage and charges according to the measurements.
Description of Work: cleaned carpeting and also a ceramic tile kitchen floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$428

ANITA D.
03/2016
5.0
carpet cleaners, pressure washing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig D.
02/2016
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
We did the angle's list deal for tile and grout cleaning and had a great experience with this company. The owner got in touch with me quickly and found a time that worked for us to have the work done. He was right on time. He explained what he would be doing and also worked out reasonable pricing for an extra area that we asked to be done. The process was very fast and he left with he floors looking very nice. Would definitely recommend. We will use their service again.
Description of Work: Cleaned tile and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Candace P.
02/2016
5.0
carpet cleaners, ceramic tile, floor cleaning, pressure washing
  + 2 more
unknown
Description of Work: I bought a big deal for tile and grout cleaning. The ad specified up to a certain square footage the deal covered but also said "one area"-that part I missed. However, even with paying more than I planned, it was so worth it. My grout was no longer brown, but white and my floors look amazing! Will definitely recommend!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Christa J.
02/2016
5.0
carpet cleaners, ceramic tile, floor cleaning, pressure washing
  + 2 more
unknown
Description of Work: They did a great job deep cleaning the kitchen floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan F.
02/2016
5.0
carpet cleaners, ceramic tile, floor cleaning, pressure washing
  + 2 more
unknown
Description of Work: I had the tile/grout cleaned on the first floor and it turned out fantastic. looks like new! We are using them again for carpet cleaning. It was a great deal and great service. Thanks Jeff!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Stacey V.
12/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
This company is awesome. I cannot believe the look and the smell of the carpets when Brian finished. We have two rental homes and needless to say they did not care about our house like we did and just left the place a dirty mess. We actually thought we were going to have to replace the carpets all together. One tenant had a dog (that she wasn't supposed to and the other tenant had 3 kids that were ...well...kids.) We saw an article in our local newspaper about Jeffs Surface Master and after using Stanley Steamer a few times (disappointed to say the least) we found Brian at Jeffs Surface Master and let me tell you, this guy is the best. The carpets looked better and smelled better than when we left it . I was amazed by how they turned out. They even fluffed back up like when they were new. Needless to say we will NEVER go elsewhere. This company has secured our business and we will tell everyone we know that this is the only place you need to call for any of your floor cleaning. You're the best Brian and we wish you well with this company you just took over. I don't think you will have any problem growing this business. Keep up the great work. Stacey and James Van Eerten
Description of Work: Clean carpets and deodorized the porch area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sean G.
10/2015
5.0
carpet cleaners, ceramic tile, pressure washing
  + 1 more
The services provided by Surface Master were phenomenal! I would use them again in a heart beat. Jeff was very friendly and professional, he moved all of the appliances out of the way and cleaned underneath them in the kitchen and treated my home with respect and care like it was his. This is not your standard carpet cleaning company the tool that Surface Master uses is AMAZING! It got stains out of our carpet we thought were permanent and it cleans way better than the typical high-power water with a suction. It uses brushes to get deep into the carpet. Jeff showed me what he was able to get out after the job was done and it was impressive. You will not be disappointed if you use this company. Very professional and did a great job. I cannot say enough about it.
Description of Work: Jeff from Surface Master came out and cleaned all of our tile and grout in the kitchen as well as carpet throughout the whole house and the cement floor in the basement. Jeff also cleaned off our concrete porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David H.
04/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Jeff was great and it was a good value for everything we had him do through out the condo doing several services in each room.
Description of Work: Carpet & furniture cleaning, marble floors and counter clean, plus sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Colleen C.
06/2013
5.0
carpet cleaners
  + -1 more
They have an extremely high level of customer service. He was very prompt in returning my calls and was able to fit me in at the last minute, to take care of what I needed to have done. I was very pleased with it.
Description of Work: Jeff's Surface Master cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Christine C.
03/2013
4.0
carpet cleaners
  + -1 more
Went well. However they had a free scotch guard offer if you mentioned Angies List. I mentioned the ad when I booked the appointment and they acknowledged it. But, after the carpets were cleaned,he informed me he was out of the scotch guard product. I thought he should have offered a discount instead but nope.
Description of Work: Carpets and rugs cleaned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$145

john L.
11/2012
5.0
carpet cleaners, floor cleaning, pressure washing
  + 1 more
Came on time, worked continuously and finished in one day.
Description of Work: Carpet cleaning- 3 bedrooms and a hall. Slate floor pressure washing/vacuum cleaning- kitchen, hall and bath Scrubbing/vacuum cleaning vinyl floor in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Debbie G.
10/2012
5.0
carpet cleaners
  + -1 more
I was very concerned that the existing carpet in the second floor of my new condo was not of very good quality and therefore may not clean up very well. Previously, I had Jeff out to clean the first floor carpet and it cleaned up so well I decided to give it a shot. He did a great job. It is still not top quality carpet but it now is at least clean.
Description of Work: Had Jeff at Surface Master back to clean my stairs and upstairs carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Debbie G.
08/2012
5.0
carpet cleaners
  + -1 more
We are extremely pleased with how clean the carpet came out. I had contemplated replacing the carpet, but I am so glad I didn't. It looks like brand new. Jeff was very polite, friendly and professional. He was very neat and when he left you couldn't even tell he had been there - except for the spotless carpet in the master bedroom. We will be having Jeff back to clean the whole upstairs carpet after we do some remodeling and painting.
Description of Work: My husband and I purchased a condo in Sandusky were the previous owner had had two small dogs. Being new to the area we checked Angies List for carpet cleaners and based on the reviews, we selected Jeff to clean our master bedroom carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Surface Master
Thanks so much for that awesome review! I'm looking forward to serving you again soon!! Blessings, Jeff

kathy H.
11/2011
5.0
carpet cleaners, ceramic tile, floor cleaning, pressure washing
  + 2 more
Excellent. Brick cleaning on inside of home wonderful, no excess water on floor. He performed every service impeccably. Removed stains from my carpeting that I had been two for 2 years. Chain carpet cleaning companies said that they were oxidized and would not come out. After he enzymed my carpets, no more dog smell. He has even offered to come back another time with a new product to take out the last stain, very oxidized, that he thought he would finish getting out. I have yet to call him because I have been too busy, not his fault. He was very flexible with his time. We scheduled 9:00 a. I called at 7:00 a. and asked for earlier. He promptly showed up 1 hour early and began working. It began and rain and he took additional measures to keep my flooring clean and not track anything in. He also protected all my door frames with protection so not to damage them with his hose. He is extremely neat. Price for what he did was great.
Description of Work: Carpet Cleaning Stain Removal Interior brick cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Jody P.
05/2011
5.0
carpet cleaners
  + -1 more
Jeff was at a neighbors cleaning their carpets and when he was done he came to give me an estimate. He was very very pleasant to deal with and to talk to. He gave me an estimate and we scheduled a time on the spot. As we are selling our house, we got a call from the realtor stating they wanted to do an open house on the 15th of May, the call came an hour after Jeff and I scheduled our appointment. I immediately called Jeff to inquire about his schedule for Friday the 13th and he said he could fit me in, much to my suprise! He was here as he said he would be and ready to clean my carpets. I had 90% of the furniture out of the rooms I needed done and he was so kind to help with the rest without a grumble and a spring in his step. He sprayed all the spots on the carpets, however, could not guarantee they would not come back (as with all cleaning companies) b/c of the type of stain, the duration of the stain as well as how deep the stain had penetrated the carpets. He had this unbelieveable carpet scrubber that cleaned deep into the carpet fibers and lifted the carpet up. The traffic areas were not "smashed" down anymore. And I was able to put all my furniture back my nightfall (he was here at 9:00am) The bottom line...my carpets look awesome, and Jeff was just as awesome to work with and I would definitely have him come out again...Thanks Jeff!
Description of Work: I had heavy stains in my carpets I wanted removed the best that could be done and my husband heard that Jeff's Service Master was good with stains. He came on time, sprayed all the stains and let them sit while he got his equipment together. Used this awesome scrubber cleaner on ALL my carpets that not only pulled the dirt out, but that lifted the carpet fibers as well. Any furniture that needed to be moved he was happy to help with and he did as I had a few pieces left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Jeffrey H.
04/2011
5.0
carpet cleaners
  + -1 more
Jeff's is wonderful. They move the furniture and put pads underneath the couches. They have been able to get most of our stains out. The pricing is phenomenal for what they do and they are very professional.
Description of Work: Jeff's cleaned our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeffrey H.
01/2010
5.0
carpet cleaners
  + -1 more
We use him all the time and he is awesome.
Description of Work: We used Jeff’s Surface Master for carpeting cleaning. The last time we used him was today.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155
    • 1(current)
    • 2

Contact information

5717 Bangor Ct, Columbus, OH 43235

www.surfacemastercolumbus.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Pressure Washing,
Gutter Cleaning,
Concrete Driveways,
Decks and Porches,
Oriental Rug Cleaning,
Upholstery Cleaning

FAQ

Surface Master is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Surface Master accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Surface Master offers free project estimates.
Yes, Surface Master offers eco-friendly accreditations.
No, Surface Master does not offer a senior discount.
Yes, Surface Master offers emergency services.
Yes, Surface Master offers warranties.
Surface Master offers the following services: Tile & Grout Cleaning. Carpet Cleaning. Floor Cleaning – Concrete, Kitchens, Entryways, Hallways, Garages, Stone, & Brick. Deck & Patio Cleaning. Countertop, Bathtub, & Shower Enclosure Cleaning. Pool Deck Cleaning.

Contact information

5717 Bangor Ct, Columbus, OH 43235

www.surfacemastercolumbus.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM