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SoftTouch Cleaning Services LLC

House Cleaning, Blind Cleaning, Home and Garage Organization

About us

SoftTouch Cleaning Services is a proudly, family owned and operated business that offers full "top to bottom" cleaning, tailored to fit your needs exactly. Our reliable people provide cleaning for residential at affordable prices. We do not hold our clients to any service contracts because we believe in our satisfaction guaranteed policy. Our professional system and ecologically-conscious products are the perfect combination for transforming your living space into a healthy, organized, chemical free environment. If you need a cleaning service, then our knowledgeable management team can provide a free estimate in timely fashion. Give us a call or simply fill out our friendly Request an Estimate form at our website and we’ll set up a visit to discuss the details of cleaning your space. Once we've scheduled your service, multiple teams of two or more persons readily available to conduct a thorough cleaning – to the exact specifications of your wishes, as discussed at the estimate.

Business highlights

15 years of trusted experience
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Cleanings - Post Construction, & Interior Windows & Floor Treatments

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.7621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 76-100 of 621 reviews

VALERIE D.
04/2017
5.0
house cleaning, buffing & polishing, floor cleaning
  + 1 more
GREAT! Daisy arrived early and her team of three worked tirelessly. When I expressed my concern about the level of perfume in the cleaner, they adjusted for me. They cleaned baseboards, ceilings (and fans), floors and even carefully cleaned our porcelain items on our hutch. When they left our home, it was sparkling. I made the arrangements for this service from my hospital bed as I faced my brothers' visit in a few days. Jorge was responsive and able to accommodate my late request. I used an Angie's List coupon. Thank you!
Description of Work: Heavy spring cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tammy S.
04/2017
5.0
house cleaning
  + -1 more
Great job! I have recommended them to numerous people.
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eve N.
04/2017
5.0
house cleaning
  + -1 more
It went real well. They were thorough. Our interaction was adequate. The work was good. They are reliable.
Description of Work: They clean the house once a month for us.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Dede C.
04/2017
5.0
house cleaning, floor cleaning
  + 0 more
Fantastic! They did a great job, they didn't miss anything. I would definitely hire again.
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue T.
03/2017
5.0
house cleaning
  + -1 more
Excellent. Three people arrived and they were done in a little over an hour and everything was spic and span. Great job !!
Description of Work: Did a cleaning of whole condo, 1607 square feet, using their promotional coupon of $99.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joyce K.
03/2017
5.0
blind cleaning, house cleaning
  + 0 more
The workers were very professional and friendly. I would definitely request them again.
Description of Work: General cleaning of first floor of house. Special cleaning of baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine M.
03/2017
5.0
house cleaning
  + -1 more
They arrived on time and got right to work. I was very pleased with the quality of the work they did. They thoroughly cleaned the kitchen Iincluding appliances), 4 bathrooms, dusted, and cleaned the wood floors and vacuumed the carpeted areas. They provided all equipment and supplies. I would hire them again!
Description of Work: They provided housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHELLE N.
03/2017
5.0
house cleaning
  + -1 more
I have no time to get this done thoroughly. It went very well and will hire again!
Description of Work: Good house cleaning completed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sophanny L.
03/2017
5.0
house cleaning
  + -1 more
Excellent! Communication with Jorge was prompt and easy. He came to give us a free estimate the very next day and was very friendly, polite and professional. Though they were booked for the rest of the week, Jorge was very understanding of our desire to have our deep cleaning completed before the impending arrival of our twins. He was able to work us in before the end of the week! The cleaning crew arrived right on time and spent about 4 hours thoroughly cleaning our house, working carefully around my wife who's on bed rest. Our house now looks and smells wonderful! We would definitely recommend and use Soft Touch again!
Description of Work: House deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan G.
02/2017
5.0
house cleaning
  + -1 more
They did a great job and now are cleaning our house twice a month!!!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JENNIFER L.
02/2017
4.0
blind cleaning, house cleaning, buffing & polishing, floor cleaning
  + 2 more
They were responsive after the deal was bought although we realized later that this had been one of the companies we were trying to engage that would not respond to calls or emails to inquire about price and availability. They were punctual and did a good job with things like removing all of the books from the book shelves and dusting them. They did return most things to shelves and counters in a very haphazard way though. A week later we are still finding things that are not even close to the correct place they were before. Also, their listing indicates that they use eco-friendly products which I highly doubt. If they are eco-friendly then they are the strongest smelling products that I have ever encountered in my years of trying them. After the cleaning, the smell was so strong that we had to open all of the windows to get rid of it.
Description of Work: Deep clean of house

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$179

tammy S.
02/2017
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Wonderful cleaning crew! They went to work the moment they entered the house. Very hard working, and they don't miss a thing. I'm going to have them on a regular basis. I also recommended them to my daughter and mom.
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Response from SoftTouch Cleaning Services LLC
Thank you for taking the time to give us a good review. We look forward hearing from you again.

michelle Y.
01/2017
5.0
house cleaning
  + -1 more
Great! Have used them before and will use them again!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from SoftTouch Cleaning Services LLC
Thank you [Member Name Removed] for your goof review. We are happy that your are satisfied with our services. We look forward hearing from you again.

Nancy M.
01/2017
5.0
house cleaning
  + -1 more
Excellent company. Thoroughly professional!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from SoftTouch Cleaning Services LLC
Thank you for your Review, we appreciate your business with us.

Nancy M.
01/2017
5.0
house cleaning
  + -1 more
Initially had difficulty getting one of the $99 deals they were running, but was contacted by Soft Touch and offered the deal! As a First time customer I was very pleased with the company's performance and personnel! It was a Man and woman team and they were not only prompt, but a little early, which was fine! The workers showed respect for my home and exceeded my expectations in their cleaning abilities and thoroughness. Will pursue an ongoing relationship if price stays reasonable.
Description of Work: Housecleaning for my 2 bedroom condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from SoftTouch Cleaning Services LLC
Thank you for taking the time to give us a good review. We are glad that we were able to fix the problems you had purchasing this deal. We look forward hearing from you again.

KEVIN H.
01/2017
4.0
house cleaning
  + -1 more
I use them continuously. I like that they use non-harsh chemicals in their cleaning process. They come when they say they will. Often times I am home working when they are here and they are very accommodating to work around if I need the office and stuff like that to clean. They are careful to vacuum and stuff if I am on a conference call. They are considerate of the fact that I am working at home.
Description of Work: For housecleaning I use SoftTouch Cleaning Services

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$132

Response from SoftTouch Cleaning Services LLC
Thank you for taking the time and give us a good Review. We always use green products that are safe for kids and pets. We are glad to hear you are satisfied with our services. Thank you

Melissa H.
12/2016
5.0
house cleaning, floor cleaning
  + 0 more
The service was great and the individuals did an excellent job.
Description of Work: Housecleaning prior to company staying for the holidays

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from SoftTouch Cleaning Services LLC
Thank you for your review, we are glad to hear that you are happy with our services. Look forward hearing from you again.

Alex C.
12/2016
5.0
house cleaning
  + -1 more
I purchased the two hour special offer for my one bedroom condo, which is actually two cleaners for one hour. Upon arrival, they introduced themselves and asked what I wanted them to focus on since two hours isn't typically enough time for a complete floor to ceiling clean. They accomplished a lot: bathroom, windows, dusting, kitchen counters, kitchen sink, microwave, ceramic stove top, mopped floors, cleaned cabinet fronts, cleaned dresser and nightstand, window sills, blinds, and baseboards. The only things that they didn't get to were the inside of the refrigerator, some high dusting, and vacuuming the carpets. I was very happy with their efficiency and quality of work. They are a little more expensive than some others on a per-hour basis, but I would hire them again.
Description of Work: 2 hours of house cleaning services

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$57

Response from SoftTouch Cleaning Services LLC
Thank you for taking the time and give us a good review. We appreciate your business, look forward hearing from you again.

JEFF G.
12/2016
5.0
house cleaning
  + -1 more
Excellent. Employees were professional, friendly, and performed excellent cleaning services. We plan to use them on a monthly basis. Highly recommend. Angie's list promo was $99 for six hours (or equivalent such as two workers for three hours). Usual rate for whole house cleaning was quoted as $110.00
Description of Work: Whole house cleaning, concentrating on bathrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from SoftTouch Cleaning Services LLC
Happy to hear you are satisfied with our services. Thank you for taking the time and give us a good review. We look forward working with you in the future.

Chris S.
12/2016
5.0
house cleaning
  + -1 more
Service was easy to schedule - very polite and responsive. The crew that came was friendly, hardworking and my mother was extremely pleased with the result. I would definitely hire them again.
Description of Work: Cleaning of my mother's house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from SoftTouch Cleaning Services LLC
Thank you for your good review. We tried our best to respond as fast as we can to our clients. We are glad you and your mom are happy with our services. Looking forward hearing from you again.

Joyce K.
12/2016
5.0
house cleaning
  + -1 more
My experience was excellent. I bought a coupon for six man hours. We had no negative comments. They were a charming couple and they did a good job. They actually came early.
Description of Work: They did a general cleaning of the downstairs of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Fawn Z.
11/2016
5.0
house cleaning
  + -1 more
went well, I would recommend them for house cleaning
Description of Work: very good, highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ibrahim A.
11/2016
1.0
house cleaning
  + -1 more
THEY DID NOT SHOW UP FOR THE SCHEDULED SESSION. They haven't responded to my email and phone either. Very unprofessional and untrustworthy. Stay away!
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from SoftTouch Cleaning Services LLC
We apologize about this. There was a date mixed up and had you on our schedule for a different date. We did call you back, and try to reschedule but you no longer wanted us to do so.

Edwin P.
11/2016
5.0
house cleaning
  + -1 more
My wife was more than over the top happy with the services. She felt everyone from the business owner to the employees conducting the service were professional, friendly and worked to give more than we expected. Yes we would and will hire them again.
Description of Work: Cleaning services for my wife, who had recently had an operation and needed help with some of the house work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Swathi R.
11/2016
5.0
house cleaning
  + -1 more
The staff were excellent and very thorough. Very courteous too. Would definitely recommend.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2775 Shady Ridge Dr, Columbus, OH 43231

https://www.softtouchcleaningservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Home and Garage Organization

FAQ

SoftTouch Cleaning Services LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

SoftTouch Cleaning Services LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, SoftTouch Cleaning Services LLC offers free project estimates.
Yes, SoftTouch Cleaning Services LLC offers eco-friendly accreditations.
No, SoftTouch Cleaning Services LLC does not offer a senior discount.
No, SoftTouch Cleaning Services LLC does not offer emergency services.
No, SoftTouch Cleaning Services LLC does not offer warranties.
SoftTouch Cleaning Services LLC offers the following services: Residential & Commercial Cleanings - Post Construction, & Interior Windows & Floor Treatments

Contact information

2775 Shady Ridge Dr, Columbus, OH 43231

https://www.softtouchcleaningservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed