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SoftTouch Cleaning Services LLC

House Cleaning, Blind Cleaning, Home and Garage Organization

About us

SoftTouch Cleaning Services is a proudly, family owned and operated business that offers full "top to bottom" cleaning, tailored to fit your needs exactly. Our reliable people provide cleaning for residential at affordable prices. We do not hold our clients to any service contracts because we believe in our satisfaction guaranteed policy. Our professional system and ecologically-conscious products are the perfect combination for transforming your living space into a healthy, organized, chemical free environment. If you need a cleaning service, then our knowledgeable management team can provide a free estimate in timely fashion. Give us a call or simply fill out our friendly Request an Estimate form at our website and we’ll set up a visit to discuss the details of cleaning your space. Once we've scheduled your service, multiple teams of two or more persons readily available to conduct a thorough cleaning – to the exact specifications of your wishes, as discussed at the estimate.

Business highlights

15 years of trusted experience
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Cleanings - Post Construction, & Interior Windows & Floor Treatments

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.7621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 576-600 of 621 reviews

Janet S.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Thy arrived a little earlier than expected. They we only difficulty was re attentive and courteous. Their work was very meticulous and thorough! I was very satisfied. |The only difficulty was a mild language barrier. The man seemed to have the better skills at English of team of three that arrived. | |*This was an Angie's List Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

William R.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned first floor plus upstairs bathroom. Good work very friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Sridhar K.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: House cleaning. They cleaned blinds also which was impressive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Rob C.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned my entire house and did a near perfect job. It smelled great after they finished, they finished on time, the workers were very pleasant, and the quality of the job was great. I would give them an A-.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$179

Julie J.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The company couldn't accommodate my schedule. They were very polite and responded right away.
Rating CategoryRating out of 5
Yes, I recommend this pro

Crystal G.
08/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased a Big Deal for whole house deep cleaning service. The company was unable to perform the service in the time frame I needed because they were booked. I had no issues with this company at all - it was stricly a scheduling conflict.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rick C.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Following a remodel, the team came in and deep cleaned the living area of our open concept home. They did a great job! I would use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bev D.
07/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: Did not consider what they cleaned a deep cleaning...

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$199

Melodie B.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: This cleaning service is excellent! I have already referred them to friends and contacts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara W. T.
07/2014
1.0
house cleaning
  + -1 more
Did not use this provider.
Description of Work: Changed the time of the appointment and then was two hours late.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$179

ANDREA B.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: the staff were prompt, professional and did an excellent job. Would definitely use them again/

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Laura V.
07/2014
4.0
house cleaning
  + -1 more
They did a good job.
Description of Work: I bought a big deal for $199 Whole House Deep Cleaning Plus Inside Oven & Refridge (2,600-3,500 sq. ft.).

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$199

Kelly U.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned 1600 square foot house. They did a nice job. If they weren't so pricey, I would have them clean on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$179

Solomon B.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: cleaned as requested |excellant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,900

Michael R.
06/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: Company representative did not show up for a scheduled appointment estimate. Our schedules were altered to accomondate the date and time without the representatives of the company calling to advise if they was a problem and would be late or unable to make the appointment. We waited 1 hour before leaving for another appointment. Very unprofessional would not recommend them to anyone.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from SoftTouch Cleaning Services LLC
Unfortunately we did call twice, and there was no answer. The second time we left a voicemail, we were stuck in traffic and arrived at your house 30 mins later later because of that. Really sorry for your bad experience, but it was an hour drive for us & 30 mins drive to return.

Theresa M.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Twice a month house cleaning. Fantastic job'

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Grace M.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a whole house cleaning which included cleaning the interiors of the oven and the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn S.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Biweekly cleaning of my house. The cleaning crew does a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Brittany T.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did very well at cleaning and it was nice to come home to a freshly picked up house. They swept, dusted, wiped down sinks, appliances and cleaned bathrooms. They listened to my wishes and did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jeanne P.
06/2014
5.0
house cleaning
  + -1 more
.
Description of Work: The team again did a great job in cleaning from top to bottom. I have purchased the $99 cleaning special three times and have had 3 different crews come to the house. Each team does an outstanding job. They are thorough, seek feedback and strive to please.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Linda R.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kevin V.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer D.
06/2014
4.0
house cleaning
  + -1 more
.
Description of Work: Deep cleaning of my house. They were great!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

DANIEL C.
05/2014
2.0
house cleaning
  + -1 more
unknown
Description of Work: My end tables were sideways and not dusted. Lamps were not dusted. Master shower was not clean. When I tried to set up the appointment I made three phone calls and sent four emails without a response. Finally called Angie's List for assistance.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$99

Ryan C.
04/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They provided a whole house cleaning. They did a great job and would use again. They even stayed a little over their allotted time to finish up the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

2775 Shady Ridge Dr, Columbus, OH 43231

https://www.softtouchcleaningservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Home and Garage Organization

FAQ

SoftTouch Cleaning Services LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

SoftTouch Cleaning Services LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, SoftTouch Cleaning Services LLC offers free project estimates.
Yes, SoftTouch Cleaning Services LLC offers eco-friendly accreditations.
No, SoftTouch Cleaning Services LLC does not offer a senior discount.
No, SoftTouch Cleaning Services LLC does not offer emergency services.
No, SoftTouch Cleaning Services LLC does not offer warranties.
SoftTouch Cleaning Services LLC offers the following services: Residential & Commercial Cleanings - Post Construction, & Interior Windows & Floor Treatments

Contact information

2775 Shady Ridge Dr, Columbus, OH 43231

https://www.softtouchcleaningservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed