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SoftTouch Cleaning Services LLC

House Cleaning, Blind Cleaning, Home and Garage Organization

About us

SoftTouch Cleaning Services is a proudly, family owned and operated business that offers full "top to bottom" cleaning, tailored to fit your needs exactly. Our reliable people provide cleaning for residential at affordable prices. We do not hold our clients to any service contracts because we believe in our satisfaction guaranteed policy. Our professional system and ecologically-conscious products are the perfect combination for transforming your living space into a healthy, organized, chemical free environment. If you need a cleaning service, then our knowledgeable management team can provide a free estimate in timely fashion. Give us a call or simply fill out our friendly Request an Estimate form at our website and we’ll set up a visit to discuss the details of cleaning your space. Once we've scheduled your service, multiple teams of two or more persons readily available to conduct a thorough cleaning – to the exact specifications of your wishes, as discussed at the estimate.

Business highlights

15 years of trusted experience
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Cleanings - Post Construction, & Interior Windows & Floor Treatments

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.7621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 51-75 of 621 reviews

Meredyth R.
07/2017
5.0
house cleaning
  + -1 more
I've used them twice now. They're top drawer. They really are. Two people were there for the three hours, and they did a fabulous job. They knew how to clean a house. I didn't have to say go wash the floor or do that. They have a routine. They get started on the vacuums first. They're very organized and work extremely well with one another. There's a bit of a language barrier, but there's always one person who speaks very good English who's here, but other than that, that's a minor thing. We can actually speak to the other person, it was just clear that she didn't understand. It's just not a big deal for me. I don't have a particular large place and they actually finished everything I needed and wanted to get done well within the three hours. It was three hours per person. Their price was absolutely fair. It's sometimes a little hard to get them to call you back, but once again, that was a deal. Subsequently, it was a little hard to get ahold of them, but they did call. I plan on using them in the future.
Description of Work: I was getting ready to go into the hospital and they came out and did a deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Lisa R.
07/2017
5.0
house cleaning
  + -1 more
Great! They did a thorough job. Money well spent.
Description of Work: Overall house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan C.
07/2017
5.0
house cleaning
  + -1 more
We had previously used another company but they surpassed them by a long shot with quality of service. We will continue to use them each month.
Description of Work: Entire Home needed cleaned along with stove and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

John T.
07/2017
5.0
house cleaning
  + -1 more
Great. Jorge was very polite with scheduling due to contractor delay.
Description of Work: General house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale S.
07/2017
5.0
blind cleaning, carpet cleaners, house cleaning, buffing & polishing, floor cleaning
  + 3 more
Fantastic. Did the whole 9 yards. Did the unexpected: Blinds, cobwebs, took trash with them. Never expected the stove and bathtub would look new again. They did. I thought I was in a Grand Hotel. The toilet paper was folded.
Description of Work: General housekeeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael C.
06/2017
5.0
house cleaning
  + -1 more
Very clean. They were very friendly .
Description of Work: General house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maruoko S.
06/2017
5.0
house cleaning
  + -1 more
When they left, my house was spik and span. Will difinitelu hire again!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Skyler M.
06/2017
5.0
house cleaning
  + -1 more
Perfect- they were on time, and everything was cleaned very well.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe S.
06/2017
4.0
house cleaning
  + -1 more
Good. A little was missed in the master shower. Everything else looked great.
Description of Work: Main floor cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$57

Sharon N.
06/2017
5.0
house cleaning
  + -1 more
I am very satisfied with their work and will have them back again.
Description of Work: I needed my whole house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amit M.
06/2017
5.0
blind cleaning, house cleaning
  + 0 more
The house was nearly spotless. Baseboards were cleaner than they were after the house was built. The floor of the tub in the master needed a little extra work, but that is my only complaint. Hugo and his partner worked quickly and efficiently and the house looked amazing after they left.
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

patricia C.
06/2017
5.0
house cleaning
  + -1 more
It went great. They were very thorough. I did hire them again.
Description of Work: Cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jonathan C.
06/2017
5.0
house cleaning
  + -1 more
The crew was very friendly and did an AMAZING job cleaning our house. We couldn't be more happy with the service they provided. They did great job in every room and left our house spotless. They were very accommodating to our busy schedule and were willing to shuffle around and get us in as soon as possible. I would hire them again in the future and are even considering setting up monthly cleanings.
Description of Work: We scheduled a whole house cleaning with SoftTouch. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ron B.
05/2017
5.0
house cleaning
  + -1 more
The results were good and they worked the entire time.
Description of Work: Performed house cleaning duties including vacuuming, mopping, dusting bathroom and kitchen cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Meredyth R.
05/2017
5.0
house cleaning
  + -1 more
I was very impressed. Soft touch sends 3 people to do the work. Clearly they are excellent team working together. They cleaned my house better than I ever could and I liked their work so much I've hired them to do a move-out cleaning service. I'm putting my house on the market to sell.
Description of Work: I took a discount from Angie's List and hired Soft Touch Cleaning to do a one-time job of cleaning my house before I was going into surgery.
Rating CategoryRating out of 5
Yes, I recommend this pro

John R.
05/2017
3.0
house cleaning
  + -1 more
This company will not be contacted again.
Description of Work: Housekeeping

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Response from SoftTouch Cleaning Services LLC
We are very sorry to hear that you were not satisfied with our services. You wanted an extra hour of work and we gave it to you, so you would be happy with our services and that was on July of last year. Thank you

JEFFREY K.
05/2017
5.0
house cleaning
  + -1 more
We contacted Mr. Rodriguez by phone on the 12th and set up an appointment time for the 17th. He and his crew of 3 arrived promptly on time and went to work. They were very thorough and the cleaning chemicals left a pleasant fragrance throughout the house. We have hardwood floors in every room and my wife was very pleased on how they looked. We have made arrangements for them to come once a month for basic cleaning and they have come once on that schedule. My wife is very pleased with their work and said we should have hired them a couple of years ago.
Description of Work: Whole house top to bottom Spring cleaning. Follow up with a once a month basic cleaning. Windows were done by a window cleaning company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from SoftTouch Cleaning Services LLC
Thank your for your review and your Business Mr [Member Name Removed].

John E.
05/2017
5.0
house cleaning
  + -1 more
It went very well. We had some well water stains we never thought would go away. But they did.
Description of Work: Basic whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from SoftTouch Cleaning Services LLC
Thank you for taking the time and giving us a good review we appreciate it. Thanks

Roger S.
05/2017
5.0
house cleaning, floor cleaning
  + 0 more
I thought they did a great job and were very efficient
Description of Work: House Cleaning, kitchen, bathrooms, dusting, etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Paula W.
05/2017
5.0
house cleaning
  + -1 more
Overall, they are excellent! For the price, it's excellent. It is what it is; if I didn't it was right, I wouldn't use them again. The quality of their work, there are a few things that I wish were different; for the most part, they are excellent! Yes, I think I would use them in the future. That's a good question. Nothing major, just like sometimes I see a spot on the floor: that they could have gone over a little better; a sticky spot on the refrigerator, little things, nothing major.
Description of Work: Yes, they come once a month. They come tomorrow, actually. They come every 4 weeks. It's every 4 weeks on Tuesday. They just do the basic housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139.75

Response from SoftTouch Cleaning Services LLC
Thank you for your review and we are happy to have you as our customer every 4 weeks. Thank you

Sue Ellen K.
05/2017
5.0
house cleaning
  + -1 more
All done in a friendly and fast manner.
Description of Work: Cleaning of the fridge and stove. General cleaning of the living room. Cleaned the bathroom, Awesome!! Cleaning of the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sue V.
05/2017
5.0
house cleaning
  + -1 more
It was an excellent cleaning service. Everything looked good. They went over and beyond my expectations.
Description of Work: I purchased a deal for 6 hours of housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Diane M.
05/2017
5.0
house cleaning
  + -1 more
Great. House had been vacant off and on for several months so needed deep cleaning. There were 3 cleaners present and they did a great job. Even polished the backsplash in kitchen.
Description of Work: Complete house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Brian B.
04/2017
5.0
house cleaning
  + -1 more
First I should mention that the day I had scheduled the cleaning my wife came down with a headache and needed to reschedule (very very short notice). The owner was understanding and worked with us to arrange a new date for them to come. The crew showed up on time (3 people) and worked for about 2 hours and did a fantastic job. My wife was very happy with the results. The crew was very professional, polite and respectful. I hope to have them come back on a regular basis.
Description of Work: $179 Whole House Clean plus Inside Fridge and Oven (homes up to 2,500 square feet)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Jeffrey D.
04/2017
5.0
house cleaning
  + -1 more
It went very well, they did a great job. The only thing was after they cleansed the fridge they forgot to turn the temperature back down. I noticed it soon, but it could have been a problem. Otherwise everything looks great.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2775 Shady Ridge Dr, Columbus, OH 43231

https://www.softtouchcleaningservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Home and Garage Organization

FAQ

SoftTouch Cleaning Services LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

SoftTouch Cleaning Services LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, SoftTouch Cleaning Services LLC offers free project estimates.
Yes, SoftTouch Cleaning Services LLC offers eco-friendly accreditations.
No, SoftTouch Cleaning Services LLC does not offer a senior discount.
No, SoftTouch Cleaning Services LLC does not offer emergency services.
No, SoftTouch Cleaning Services LLC does not offer warranties.
SoftTouch Cleaning Services LLC offers the following services: Residential & Commercial Cleanings - Post Construction, & Interior Windows & Floor Treatments

Contact information

2775 Shady Ridge Dr, Columbus, OH 43231

https://www.softtouchcleaningservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed