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SoftTouch Cleaning Services LLC

House Cleaning, Blind Cleaning, Home and Garage Organization

About us

SoftTouch Cleaning Services is a proudly, family owned and operated business that offers full "top to bottom" cleaning, tailored to fit your needs exactly. Our reliable people provide cleaning for residential at affordable prices. We do not hold our clients to any service contracts because we believe in our satisfaction guaranteed policy. Our professional system and ecologically-conscious products are the perfect combination for transforming your living space into a healthy, organized, chemical free environment. If you need a cleaning service, then our knowledgeable management team can provide a free estimate in timely fashion. Give us a call or simply fill out our friendly Request an Estimate form at our website and we’ll set up a visit to discuss the details of cleaning your space. Once we've scheduled your service, multiple teams of two or more persons readily available to conduct a thorough cleaning – to the exact specifications of your wishes, as discussed at the estimate.

Business highlights

15 years of trusted experience
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Cleanings - Post Construction, & Interior Windows & Floor Treatments

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.7621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 376-400 of 621 reviews

Mary L.
12/2013
5.0
house cleaning
  + -1 more
I thought Soft touch Cleaning Services did an excellent job. I purchased the package which covered 6 hours of cleaning. Three people showed up at my house on-time and worked hard from the time they arrived until they left. Each person worked 2 hours each. they were able to get through my entire house with the exception of two rooms. They were very thorough and did a nice job. I will definitely use them again.
Description of Work: Softtouch Cleaning Services cleaned my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Melody B.
12/2013
5.0
house cleaning
  + -1 more
Again, they are very professional and thorough. A pleasure to work with.
Description of Work: clean my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Rebecca C.
12/2013
5.0
house cleaning
  + -1 more
Jorge"s crew did a fantastic job! My home had a lot of dust from wood floor being refinished. They cleaned from baseboards to the ceiling. I am very pleased!
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry P.
12/2013
5.0
house cleaning
  + -1 more
Soft Touch did a great job deep cleaning. They were courteous, efficient, and pleasant. I would recommend their services.
Description of Work: Residential deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

Paige C.
12/2013
3.0
house cleaning
  + -1 more
They responded promptly after I purchased the deal and the appt. was set for several weeks out, which was completely understandable since I, sure they had many people respond to the ad. I was extremely excited as we use to have great cleaners, but since we had our son and got a new car, the cleaners got cut. So- now I am ready to have cleaning done again and was hoping I'd found a great company to hire regularly given all the positive reviews. So finally 12/4 arrives and they do show up on time. My husband was home to meet them and three seemed to be some confusion as to if we were to pay or not. Once that got straightened out ( my husband was still not clear on how that got resolved) he told them to concentrate on the main floor. There is a kitchen, family room, master bed and bath. 3 people for at least 2 hours. I talked to my husband when I was on the way home and asked him how it looked. He told me ok, but they weren't as good as our old crew. I thought he might just be being picky. Well, I walked in the door and it did indeed smell clean. I excitedly started looking around expecting to be so happy. Quickly my heart began to sink. The home looked as though my son had cleaned it, but maybe not even that good. I don't know if these reviews are from people that have never had cleaners or people with lower standards than me, but I was so disappointed I almost felt like crying. True the stovetop was clean, but that's fairly easy to clean. The shower was clean-ish, the 1/2 bath was semi-clean given that the mirror hadn't even been cleaned. The floors were ok, if I didn't mind glitter still apparent on the rugs and giant hair balls ( we do have 2 giant goldens) sticking out from the bottom of the stools as if they hadn't been moved. The wood floors still had many of the same markings that were there in the morning.The ottoman cocktail table still had some trash under it and toys and had obviously not been moved or swept underneath. The glass range hood hadn't been touched. I made a dust line in it when I touched it. The sofa cushions had not been swept under-I'm not sure if that's unusual or not, but the other cleaners swept under the cushions every single time. In fact if we couldn't find something we knew that they would find it on their next visit. There had even been a wrapper and a cup sitting on the couch and they were both still there. The frames on our paintings still had dust on top. The piano still had dust on it. Mind you these rooms are not large by any means and I have NO idea what wad going on for the supposed 6 man hours of cleaning. I could go on, but I fear I am sounding like a picky and bitter person. That is far from true. I just feel that if I'm going to pay my hard earned money for the luxury of some extra time that not having to clean myself gives me, I expect it to look better than if I were to do it myself. I may just be spoiled, but the other cleaners cleaned things I didn't even think about and I always felt like it was totally worth the money and my home looked almost like a hotel room when they'd left. Needless to say-I did not find my new cleaning crew as I'd hoped, and in fact feel as though I paid too much for what I got. I was very disappointed.
Description of Work: Supposed to get 6 hours of cleaning for $111.00.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$111

Mary H.
12/2013
5.0
house cleaning
  + -1 more
My house has NEVER been cleaned so well. The family group from SoftTouch was wonderful! They are prompt, friendly and so efficient. They listened to my requests about cleaning the tile floors, and my hardwood floors were as clean as the day they were first refinished! A wonderful experience!
Description of Work: Cleaned 1st and 2nd floor of house. Kitchen, 21/2 baths, 3 bedrooms, living room, dining room, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Elizabeth C.
12/2013
5.0
house cleaning
  + -1 more
Softtouch arrived on time and immediately got to work. They stayed the full time I had paid for. The house looked and smelled great.
Description of Work: Cleaned my townhouse from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GABRIELLE B.
12/2013
5.0
house cleaning
  + -1 more
I am looking forward to the appointment!
Description of Work: I am planning to use this cleaning agency in the future with the Angies Big deal offer. Their reviews all seem excellent, and so I am impressed by the customer care they seem to offer.

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$179

Melody B.
11/2013
5.0
house cleaning
  + -1 more
They did a nice job. Very punctual and professional. :)
Description of Work: Cleaned the top two levels of home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Shravan V.
11/2013
5.0
house cleaning
  + -1 more
It worked out well. The cleaning was okay. There was nothing special about anything. I don't have any other issue with the cleaning. I had to call them like 3 to 4 times before they responded. Punctuality was okay.
Description of Work: I used the "Big Deal" that I purchased for the services of SoftTouch Cleaning Services. It was for 6 hours of cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$99

Krista M.
11/2013
5.0
house cleaning
  + -1 more
They did a great job and it was wonderful to come home from work to a clean house. They were punctual and quiet. The bathrooms look amazing and they cleaned all of my light fixtures, baseboards, and ceiling fan. This was also very helpful to have done right before the holidays as I will have many house guests next week for Thanksgiving! The only thing they did not do was clean my blinds, but this is a small oversight in the grand scheme of things. Overall, they did a great job! I will definitely use their services again in the near future.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Sally H.
11/2013
5.0
house cleaning
  + -1 more
SoftTouch cleaners arrived on time, went right to work, and did a really fine job. I explained to them some of the quirks of our house including where I did not expect them to clean - my junk room - and they asked us if they could clean more than I had asked on our stove. They were very easy to work with and we were comfortable having them in our home.
Description of Work: I purchased a Big Deal from SoftTouch Cleaning Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael C.
11/2013
5.0
house cleaning
  + -1 more
This team did an excellent job. I would recommend them highly to anyone wanting their home cleaned spotless.
Description of Work: Whole House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

JANICE G.
11/2013
5.0
house cleaning
  + -1 more
Arrived on time. Went right to work. Stayed busy, no loafing or slowing down. Did an excellent job, all rooms were spotless when they left. Friendly, personable service received.
Description of Work: Did whole house clean of apartment. Punctual! Complete cleaning of kitchen including stove! Washed all walls, vaccumned all carpets. Excellent work. Came in, got busy, stayed busy. More than worth the cost!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Patricia S.
11/2013
5.0
house cleaning
  + -1 more
Great experience all around. Responsive, careful, and thorough team.
Description of Work: I used SoftTouch Cleaning Services LLC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joan N.
11/2013
5.0
house cleaning
  + -1 more
My house is on the market and I needed a jump start to help the house look it's best. They worked very hard and gave great advice about Bona hardwood floor cleaner and polish.
Description of Work: I used SoftTouch Cleaning Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathryn M.
11/2013
4.0
house cleaning
  + -1 more
They weren't able to get to much more of the house than that- wish I had been more settled. The team of three worked quickly and efficiently.
Description of Work: I was moving into my new home and my sisters gave me the cleaning service as a housewarming gift. I was still in boxes when they came and really just needed bathrooms and kitchen deep cleaned.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$111

Vince P.
11/2013
5.0
house cleaning
  + -1 more
They were pretty busy when I called to schedule my appointment and couldn't get me in until my third available date. However, they were on time, efficient and very thorough. I have hired them for continual service and have even recommended them to my neighbors.
Description of Work: Big Deal-$111 for Six Hours of Professional Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Melody B.
11/2013
5.0
house cleaning
  + -1 more
They did a nice job. Were in and out really quick. It was just to do the basement.
Description of Work: Finished cleaning the basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$20

Melody B.
11/2013
5.0
house cleaning
  + -1 more
Pleasant and professional.. They did a very nice job. Would have them again.
Description of Work: Cleaning home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Melody B.
11/2013
5.0
house cleaning
  + -1 more
Just wish the whole house could be done this week? They were going to try to come back for 45 min, sometime this week, to finish lower level. I hope they can. As I like having my home clean all at once. They were pleasant and hard working. They did a very nice job.
Description of Work: They came to clean the home. They were professional and pleasant. They did a nice job. Will have them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$231

Susan L.
10/2013
5.0
house cleaning
  + -1 more
The house cleaning was very detailed and we will be using them on a regular basis.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Becky H.
10/2013
5.0
house cleaning
  + -1 more
I purchased an Angie's List "deal" for housecleaning and could not be happier with the services of SoftTouch Cleaning. Jorge responded immediately upon notification of my purchase. He was patient and understanding when I put the wrong date on my calendar for the cleaning and wasn't home to let his crew inside. Instead, he was very accommodating, despite my mistake, and worked me in 2 days later. His crew was professional, thorough and efficient with their time. I am very pleased with their work and will using them again soon.
Description of Work: SoftTouch Cleaning cleaned my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Lisa G.
10/2013
5.0
house cleaning
  + -1 more
The crew as very professional, efficient and friendly. They asked what I wanted detailed and made sure that was done. They were able to dust, vacuum, and clean all the areas I requested and more. Each one did a great job and worked fast without wasting time. Their attention to detail was excellent. I've had several cleaning companies and individual cleaning people before and also owned a cleaning company, so I knew what to expect - I was totally impressed with their work, work ethic and overall service. I would definitely recommend them to my friends and family.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Stacey D.
10/2013
5.0
house cleaning
  + -1 more
Very happy with this company. I have used many companies trying to find one that I like and am completely satisfied with their work. Will use again.
Description of Work: Cleaned everything!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

2775 Shady Ridge Dr, Columbus, OH 43231

https://www.softtouchcleaningservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Home and Garage Organization

FAQ

SoftTouch Cleaning Services LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

SoftTouch Cleaning Services LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, SoftTouch Cleaning Services LLC offers free project estimates.
Yes, SoftTouch Cleaning Services LLC offers eco-friendly accreditations.
No, SoftTouch Cleaning Services LLC does not offer a senior discount.
No, SoftTouch Cleaning Services LLC does not offer emergency services.
No, SoftTouch Cleaning Services LLC does not offer warranties.
SoftTouch Cleaning Services LLC offers the following services: Residential & Commercial Cleanings - Post Construction, & Interior Windows & Floor Treatments

Contact information

2775 Shady Ridge Dr, Columbus, OH 43231

https://www.softtouchcleaningservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed