Sears Heating & Cooling

Description of Work: Furnace was blowing cold air. Called Sunday morning they were at the house by noon and had furnace up and blowing hot air in about 15 minutes. paid weekend rate for the visit but no additional charge because did not have to replace part at that time advised may need to in future and gave quote.

Description of Work: Safety check

Description of Work: Checked heating and cooling system

Description of Work: Have a contract for both hvac and ac and received reminder to get on the schedule for a/c. I appreciate this b/c they could just put it on the homeowner to call/remind them, but instead, they ensure the customer service level is maintained.

Description of Work: Were very prompt and neat. Would have liked to have received an overview of the work completed instead of an e-mail. However, they have performed work for us many times and have always been prompt, polite and neat. Needed to replace furnace switch - as it probably had not been replaced when we purchased our new furnace (from same company), two years previously.

Description of Work: I had Sears (no connection to the department store) come out to inspect my furnace, because I had lost confidence in the company that had been doing it for years and I thought I might be getting close to needing a new furnace. The service guy arrived on time and put on booties before entering the house. He said that the furnace would make it through the winter, but noted that, as of next spring, any new furnaces installed in Ohio must be high-efficiency, so if I wanted to replace my furnace and save some money, I would need to act before then. I appreciated being informed of this. I plan to get a new furnace, and it will be high-efficiency, because the extra cost can be recovered in a few years. Based on my experience with Sears, I will have it install the new furnace. I chose Sears based on information from my brother-in-law, who sells furnaces in southern Ohio. He asked the area Bryant rep to recommend a company for me, and he said Sears.

Description of Work: I have used Sears Heating & Cooling. They put in Freon in our air conditioner.

Description of Work: Just got estimate on a new HVAC unit - some of the comments made by the sales rep turned out to be not true: was able to get no interest financing / warranty was transferralbe to new homeowner

Description of Work: Cleaned air conditioning unit.

Description of Work: I did not have the opportunity to use this company. The representative did not arrive within the time frame given. Instead, I received a phone call almost an hour after the time frame asking for directions. However, representative was courteous via the initial telephone conversation.

Description of Work: None, they wanted $75.00 just to come out, I called another company who didn't charge to come out.

Description of Work: Installed a furnace and air conditioner.

Description of Work: REPLACED AIR HANDLER FAN, AGAIN. THE PROBLEM WAS ALL MINE. THE NEW FAN MOTOR GOT WET DURING THE RECENT FLOODS.

Description of Work: INSTALLED A/C UNIT

Description of Work: MY A/C WAS NOT BLOWING ANY COOL AIR. THEIR TECHNICIAN DID A COMPLETE VISUAL INSPECTION (INSIDE & OUT), BUT COULD NOT FIND ANY LEAKS IN THE COOLING SYSTEM. HE REFILLED THE SYSTEM WITH FREON, AND GAVE ME AN ESTIMATE FOR AN ULTRAVIOLET DYE TEST ($250) THAT WOULD BE ABLE TO FIND THE LEAK. HE SAID IT IS PROBABLY A SLOW LEAK, AND THE SYSTEM RECHARGE HE PERFORMED WILL PROBABLY LAST FOR THE SUMMER.

Description of Work: HAVE A SERVICE CONTRACT WITH THEM, SEVERAL OF TECHS SAID VERY SERIOUS PROBLEM WITH FURNACE AND WOULD NEED EXTENSIVE REPAIRS, HAD SALES REP DAVE SCOTT COME OUT AND MEET ABOUT INSTALLING NEW ONE TOLD HIM HAD CONFLICTING REPORTS ON THE PROBLEM, TOLD HER THEY COULD FIX IT AND THAT SHE DIDNT NEED NEW FURNACE, VER HONEST MAN, COULD HAVE SOLD ME A NEW ONE BUT DIDNT

Description of Work: DAVE SCOTT WAS VERY HELPFUL TO ME IN EVALUATING MY NEED FOR A NEW FURNACE. HE CHECKED FOR CARBON MONOXIDE AND FOUND NONE. HE EXPLAINED THE PRODUCTS HIS COMPANY HAD TO OFFER AND QUOTED ME A FAIR PRICE. I CHOSE TO GO WITH ANOTHER COMPANY, BUT WOULD NOT HESITATE TO CALL SEARS IN THE FUTURE OR RECOMMEND THEM TO MY FRIENDS.

Description of Work: REPAIRED FURANCE

Description of Work: AIR CONDITIONING CHECK UP

Description of Work: INSTALLED 2 A/C UNITS

Description of Work: MAINTENANCE CHECK

Description of Work: # YEARS AGO INSTALLED NEW FURNACE, WENT WITHOUT HEAT 11/5