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Sears Heating & Cooling

Heating and Air Conditioning, Water Heaters, Wells and Pumps

About us

Sears Heating and Cooling has been local owned and operated since 1950. For over 70 years, we have been servicing Columbus and the surrounding areas, supplying the highest quality in Heating and Cooling repairs and installations. We were founded on the principle of excellence, and to this very day, we have never lost sight of that standard. Award Winning.

Business highlights

75 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Air conditioning and heating sales, repair & installation.

Services we don't offer

Oil furnaces, Boiler furnaces, Geothermal, Mobile Homes, Air Duct Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8350 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 301-325 of 350 reviews

Colleen G.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Good

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$49

Response from Sears Heating & Cooling
Hello, I have no record of us doing service for you on Feb 15th of this year. Was this perhaps a mixup?

Marie T.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked and cleaned it. They did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Sears Heating & Cooling
Thanks for the review!

JOYCE P.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: It was a deal for $49 heating or cooling trip and diagnostic service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Sears Heating & Cooling
Thanks for the review!

Brian M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked furnace cleaned and replaced filter. L

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Sears Heating & Cooling
Thanks for the review!

Chuck P.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I purchased two Big Deals for furnace check ups from this service provider.
Rating CategoryRating out of 5
Yes, I recommend this pro
$138

Response from Sears Heating & Cooling
Thanks for the review!

Gary C.
02/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: new Mitsubishi heating/cooling system, under warranty, failed to heat/cool and it took a number of visits to determine and correct the problem over a 3-4 week period

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro

Response from Sears Heating & Cooling
[name removed]- I want to apologize for the inconvenience you had with your new unit. Mitsubishi is somewhat difficult to work with on our end as they require us to get approval to get any parts that we need. We accept responsibility for this error and are glad we got your new unit running efficiently.

Susan B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: First of all, this is not to be confused with the nat'l company, Sears Roebuck; this is a family owned heating and cooling Columbus business. First visited by Dan, Sales Manager, who was not high pressure sales at all. Decided this was the best company for us and proceeded. John, the installer arrived promptly and worked morning thru the afternoon. John was a dedicated hard worker and didn't quit till everything was running smoothly. This company is extremely easy to work with and we will use them in the future when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Sears Heating & Cooling
Thank you so much for the great review!

Joseph G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sears Heating & Cooling
Thanks for the review!

tom C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Sears Heating & Cooling
Thanks for the review!

Jason T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Clean up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sears Heating & Cooling
Thanks for the review!

Ursa Major Holdings L.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sears Heating & Cooling
Thanks for the review!

Kevin J.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Sears Heating & Cooling
Thanks for your review!

Tracy O.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: inspected the furnace, made sure it was in working order, made sure it was clean, left a new filter, he was very efficient in what he was doing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sears Heating & Cooling
Thank you for taking the time to leave a review! :)

Paul M.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from Sears Heating & Cooling
Thank you for your review!

Patrick G.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced capacitor, added R-22. Requested same day service, they delivered. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Sears Heating & Cooling
Thanks for the review! Have a great rest of the Summer!

TOM AND JULIANA O.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: JOSH DETERMINED THAT THE A/C UNIT HAD A LEAK.HE ADDED COOLENT AND A SEALENT AND WAITED A WHILE TO MAKE SURE THE UNIT WAS COOLING AS IT SHOULD.A MONTH LATER ALL IS COOL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$667

Response from Sears Heating & Cooling
Thanks for your review! Glad to hear your system is still running great!

Cheryl A.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The came in to give my air conditioner a tune up. Unfortunately this resulted in some parts needing to be replaced. They did all the work the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Sears Heating & Cooling
Thank you for your review! Glad to hear you had a great experience with us!

Lillian R.
06/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Replaced air conditioner w/3 ton; replaced furnace & replaced hot water tank w/50 gal. I am so pleased with the service and price. The crew was prompt, cleaned up and entertained my many many questions. They were fabulous. I think the best thing was no sales pressure. He presented my options and left it for me to decide. They also re-positioned my thermostat that desperately needed done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,775

Response from Sears Heating & Cooling
Thanks for the review! So glad to hear you had a great experience with us! We look forward to working with you in the future!

Stephen G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Install a new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My a/c unit wasn't working. They added freon, hosed out the a/c unit and advised to keep the filter clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Leslie C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The guy came in and checked our cooling system. The air conditioner was on but not pushing out any air. Found that a wire was burnt out on the contactor. He replaced the wire and checked other wires to make sure they were ok and not loose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from Sears Heating & Cooling
Thanks for taking the time to post a review! Glad you were impressed with our service and we look forward to working with you again!

Jason K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: After a service call, I was informed that our furnace (~16 years old) was leaking carbon monoxide and needed replaced, so I decided to replace our AC unit (~25 years old) at the same time. Their prices were very reasonable, and the service was on-time and dedicated. They were able to install both units the day after the initial service call, which made a big difference in the middle of an early spring cold spell! They did not rush the job, and took their time to make sure everything was installed correctly and working properly, and that we understood our new thermostat. Cost of original service call was credited towards new furnace/AC installation. I highly recommend this company and will continue to use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,983

Response from Sears Heating & Cooling
(removed member name), Thanks for your review! So glad to hear we provided you such great service. We look forward to working with you again! Have a great summer!

shishir P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sears Heating & Cooling
[member name removed], Thanks for the review! Hope you have a great summer!

Henk P.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned and serviced ac... Installed a starter (for cold startups) as mine was missing... |Took about 30min and always kept me in the loop of what was happening... Extremely happy

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sears Heating & Cooling
[member name removed], Thank you for your review! So glad to hear we were able to provide you great service. We look forward to working with you again in the future! Have a great summer!

Pam G.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had my heating system checked last winter. I was so impressed with them that I signed a one year maintenance contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Contact information

3981 Cleveland Ave., Columbus, OH 43224

http://www.searsheatingcooling.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
47086
Trade License Locale
Ohio
Trade License Authority
Department of Commerce
Trade License Expiration
04/24/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Wells and Pumps

FAQ

Sears Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sears Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sears Heating & Cooling offers free project estimates.
Yes, Sears Heating & Cooling offers eco-friendly accreditations.
Yes, Sears Heating & Cooling offers a 10% senior discount.
Yes, Sears Heating & Cooling offers emergency services.
Yes, Sears Heating & Cooling offers warranties.
Sears Heating & Cooling offers the following services: Air conditioning and heating sales, repair & installation.
Oil furnaces, Boiler furnaces, Geothermal, Mobile Homes, Air Duct Cleaning.

Contact information

3981 Cleveland Ave., Columbus, OH 43224

http://www.searsheatingcooling.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day