Sears Heating & Cooling

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Description of Work: Had a furnace tune up. Great service, did some additional taping of ducts. Very happy.

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Description of Work: This was for a replacement furnace as cracks were noted in the heat exchanger during a maintenance call with Sears. They had the best price for a comparable furnace to other companies. I would have given an A, but they had to come out and fix the furnace door and repair a gas leak they missed during the maintenance call.

Description of Work: Replaced entire mechanics of furnace which company had installed years ago. The gentleman who did both calls this time was beyond efficient and professional! The company is prompt friendly and informative. Superb!

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Description of Work: The service was quick,professional and complete. They quickly determined a problem with our furnace (which was an external gas line) and made no attempt to provide unneeded repairs or to up-sell services.

Description of Work: I called them in the morning g to request a/c repairs. The tech was at my place by noon, and I was up and running a couple hours later after he replaced a capacitor and checked the rest of the system. Would definitely recommend for their prompt professional service.

Description of Work: I used Sears Heating & Cooling.

Description of Work: We use them for heating and air conditioning services.

Description of Work: Date of Service - July 3, 2014 Cost of Service - 49.00

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Description of Work: Furnace tuneup. Excellent serviceman. Very thorough.

Description of Work: Our old furnace finally reached the end of the line, so we had Sears install a new high-efficiency model. The salesman explained our options well. The installer was on time, efficient, polite, pleasant and competent. He discovered that, because our hot-water heater and furnace vented separately, he wouldn't have to line the chimney, saving us $250. The company obtained the permit for the job and scheduled the city inspection for us, too.

Description of Work: We had water pouring out of our furnace in the basement from the air conditioner coils, so we called Sears to take a look. The technician pulled apart the entire unit and diagnosed and fixed the issue quickly. He also pulled apart the condenser unit and cleaned it very thoroughly, inspecting all the parts and making sure everything was functioning properly. He found a part that was about to go on the condenser's electrical box and presented us with several options for fixing it. Overall, he was very courteous and professional - and honest. (We had other HVAC contractors out to look at our leak in the past, and all of them told us we needed a new air conditioner!) Very pleased with Sears. Will definitely be using them in the future.

Description of Work: New furnace and AC.

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Description of Work: Spring inspection and tune up.

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Description of Work: They show up on time and fixed my furnace problem. The only issue is they are trying to up-sell services you don't really need. I fell in trap and spend approximate extra $200 for a part I don't need (even not compatible to my furnace and did not purchase) and "furnace cleaning" service, which is just wipe down dust on exterior of furnace.

Description of Work: Replaced furnace

Description of Work: The times they showed were not what they said and parts needed were broken in van. Otherwise, they did a good job, but were still a slight pain to deal with.

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