Scott Hall Remodeling

They started on a Wednesday and worked for two days. The following week they returned and completed the job exactly as promised. There were never any doubts about what was going to happen or when. We are very pleased with the results and very happy we were able to have them take this project for us.

Scott was very flexible with scheduling a time to come to look at our bathroom. He provided a quote sooner than promised, and when the quote came back higher than our budget, he made suggestions for going a different route to try to work into our budget. He was very professional. In the end we decided to go with a different company, but would call Scott again to bid on a job.

Our experience with Scott Hall was a very positive one. Our old bathroom was gutted and the new bath was built. Scott takes a lot of pride in his work. He's very easy to work with. He listened to our ideas, and gave us advice when we needed it. Scott stuck to the schedule and finished the job in a prompt manner. Most importantly, Scott is extremely conscientious. I believe he took as much pride in our remodel as he would one in his own home. There is a very high level of quality in the finished product as seen in our absoutely beautiful shower and bathroom. (see pictures).

We were impressed by Scott when we first met him. He gave an accurate and honest estimate. My wife and I had a very clear picture of what we wanted, and Scott was able to realize our plans. For example, he built and tiled (matching the floor) a small block that our two pedestal sinks rest on. That feature raised our sinks an extra four inches, which makes them much more comfortable to use at our height. On the other hand, he caught and solved problems we had never considered, like how to keep the tile cut and lined squarely in an older house where there has been settling and shifting. Scott is dedicated to his job and a joy to deal with during what could be a very disruptive process.

This project was very straight forward and quick. The house had an earlier addition dating to the late 50s, but no proper deck was put underneath the back door. Scott helped us design a deck that served for a beautiful exit at the back of the house, and also adds more living space onto our home.

I choose them based off there reports and how they were willing to accommodate the home owner throughout the project. Scott and his helper did all the work (electrical, plumbing, etc). It was nice to only have two guys here. I felt comfortable leaving them in the house by themselves.

Scott was wonderful!! He let us work with him, he listened to our ideas. He let us do research ideas for him. This bathroom is absolutely gorgeous. He also did a custom plumbing job for this bathroom. He's really conscientious.

Scott and Bobby did a beautiful job on the bathroom and on the book shelves. They have high standards and do excellent work. They did their best to minimize the impact of the project on the rest of our home -- they took care to protect the areas of our home where they worked and where they walked, and they were very nice to limit the noise they made while my toddler was napping every afternoon. Scott was very easy to communicate with throughout the process and was always good about calling whenever their schedules had to change. We had wonderful relationships with Scott and Bobby -- they are thoughtful, professional, and very nice people. We could not be happier with the process or the end result, and would recommend them highly.

He is very professional and courteous. He kept me up to date step by step. I accepted his suggestions and he is a very nice man to work with. Very quality work.

CONTRACTOR WAS VERY PROFESSIONAL AND FRIENDLY. HE WAS VERY KNOWLEDGEABLE, HE ALSO PERFORMED OTHER SMALL JOBS, INSTALLED 2 CEILING FANS, 2 BATHROOM CLOSET LIGHTS, ADDED SEVERAL ADDITIONAL ELECTRICAL OUTLETS. INSTALLED 2 DRAPERY RODS.

OUR EXPERIENCE WITH SCOTT AND BOBBY WAS ALL POSITIVE. THEY WERE THERE WHEN THEY SAID THEY WOULD BE, AND EVEN CAME EARLY MANY DAYS. THEY WORKED HARD, AND DID EXCELLENT WORK. BEFORE BEGINNING THE JOB, THEY LAID PLASTIC ON OUR CARPETING, AND PLACED THEIR OWN RUNNERS IN THE HALL TO PROTECT THE FLOOR. EACH DAY THEY THOROUGHLY CLEANED UP AFTER THEMSELVES. THEY HELD THEMSELVES TO VERY HIGH STANDARDS AND WERE CONSIDERATE, POLITE, AND HONEST. SCOTT IS A MASTER CRAFTSMAN AND KNEW HOW TO DO EVERYTHING WE ASKED. HE CUT NO CORNERS AND SUGGESTED BETTER WAYS TO DO THINGS THAN WE COULD HAVE IMAGINED. HE MADE SURE WHAT HE WAS DOING WAS WHAT WE WANTED, AND EASILY CHANGED COURSES WHEN WE CHANGED OUR MINDS. HE AND BOBBY WORKED WELL TOGETHER, AND STAYED WITH OUR PROJECT UNTIL IT WAS DONE. WE RECOMMEND THEM HIGHLY.

I DID NOT HAVE ANY WORK DONE. HOWEVER, WHEN I CONTACTED MR. HALL IN JULY 2005, I WAS TOLD THAT HE WOULD NOT BE ABLE TO PERFORM THE JOB UNTIL AFTER CHRISTMAS 2005. WHEN I SAID THAT I STILL WANTED AN ESTIMATE, HE SAID THAT MY HOUSE WAS ONE HALF HOUR AWAY, AND SINCE THE JOB WAS SO SMALL, IT WASN'T REALLY WORTH HIS TIME TO GIVE ME AN ESTIMATE. MR. HALL WAS VERY POLITE. I JUST FEEL THAT THE SERVICE SHOULD NOT BE DEPENDENT ON HOW LARGE THE JOB IS. I WAS VERY DISAPPOINTED. BUT, I HAVE A COUPLE OF OTHER PEOPLE FROM THE LIST COMING OUT TO GIVE ME AN ESTIMATE, SO HOPEFULLY I'LL FIND THE RIGHT PERSON TO DO THE JOB.

SCOTT AND BOBBY SHOWED UP AT THE TIME SCOTT SAID THEY WOULD. THE INSULATION WAS APPLIED WITH A MINIMUM OF MESS. THEY CLEANED UP WELL, AFTER THE JOB WAS COMPLETED.

MY WIFE AND I JUST BOUGHT A OLDER HOME, AND DECIDED THAT THE MASTER BATHROOM NEEDED UPDATING. WE CONTACTED SCOTT HALL AND HE CAME OUT TO ESTIMATE THE COST. AFTER TALKING TO SCOTT AND HEARING HIS IDEAS AND MEETING HIM, WE FELT WE DIDN'T NEED TO CONTACT ANYONE ELSE. SCOTT WAS FABULOUS THROUGHOUT THE WHOLE PROCESS, WHICH TOOK ABOUT 6 WEEKS. HE REALLY CARES, NOT ONLY HOW HIS WORK IS VIEWED IN YOUR EYES, BUT WILL CONSTANTLY ASK FOR FEEDBACK ON PERFORMANCE AND CLEANLINESS. ANYTIME I HAD AN ISSUE OR CONCERN, IT WAS IMMEDIATELY ADDRESSED. IT IS HARD, NOT ONLY TO SPEND THIS KIND OF MONEY ON A PROJECT, BUT TO BE ABLE TO TRUST SOMEONE DAY IN AND DAY OUT IN YOUR HOME. I ALWAYS FELT COMFORTABLE WITH SCOTT HAVING FREE REIGN OF MY HOME. OVERALL, IF I WAS EVEN CONSIDERING BUILDING A CUSTOM HOME, WHICH HE COULD DO, I WOULD HIRE SCOTT. HE REALLY KNOWS WHAT HE IS DOING, AND WILL TURN MY INVESTMENT INTO PROFIT WHEN I SELL MY HOME. I SUGGEST, IF YOU ARE LOOKING FOR A KITCHEN OR BATH REMODEL, TO CONSIDER THEM.

HE WAS VERY ACCOMMODATING AND WAS SENSITIVE TO OUR BUDGET. WE DECIDED NOT TO GO FORWARD WITH THE PROJECT DUE TO PRICE(NOT HIS, WE HAD SEVERAL OTHER ESTIMATES) WE HAD GREATLY UNDERESTIMATED THE COST OF THE PROJECT. IF WE HAD DECIDED TO GO FORWARD WITH THE PROJECT, OR IF I WERE TO BOOK ANOTHER PROJECT, I WOULD DEFINITELY HIRE SCOTT. HE LISTENED TO OUR CONCERNS, SAW OUR VISION FOR OUR PROJECT, AND GAVE US HONEST FEEDBACK ABOUT WHAT WE WERE UNDERGOING. WE HAD 2 ESTIMATES BEFORE HIS, ALL AROUND THE SAME PRICE, BUT DIDN'T LIKE THE CONTRACTORS, AND FELT THEY DIDN'T UNDERSTAND WHAT WE WERE TRYING TO DO. SCOTT WAS THE OPPOSITE, HE WOULD DO WHAT HE COULD TO PUT US WITHIN BUDGET, AND GAVE US SEVERAL OPTIONS. HE ALSO DIDN'T TRY TO TALK US UNTO UNNECESSARY IMPROVEMENTS, WHICH WAS OUR EXPERIENCE WITH OTHER CONTRACTORS. HE WAS KNOWLEDGEABLE, CAME PREPARED, OFFERED SUGGESTIONS, AND LISTENED. I WILL DEFINITELY CALL HALL'S HOME IMPROVEMENT FOR MY NEXT PROJECT.

SCOTT RESPONDED VERY PROMPTLY TO MY INITIAL PHONE CALL AND REALLY ACCOMMODATED OUR SCHEDULE TO MAKE THE INITIAL VISIT TO OUR HOUSE. HE WAS PLEASANT AND PROFESSIONAL AND REALLY TOOK OUR TIGHT BUDGET AS A CHALLENGE. SCOTT AND HIS PARTNER BOB PRESENTED TWO GREAT DESIGNS FOR OUR KITCHEN. UNFORTUNATELY OUR BUDGET IS EXTREMELY LIMITED AND FOR FINANCIAL REASONS WE ARE GOING WITH ANOTHER COMPANY...ALTHOUGH WE DID NOT FEEL THE ESTIMATE FROM HALL'S HOME IMPROVEMENT WAS UNREASONABLE. I WILL NOT HESITATE TO CALL THEM AGAIN FOR FUTURE REMODELING PROJECTS.

FROM THE BEGINNING, WE WERE VERY PLEASED WITH THE PROCESS OF WORKING WITH SCOTT HALL, THE OWNER AND HIS ASSISTANT, BOBBY. SCOTT WAS PROMPT IN RETURNING OUR INITIAL CALL REGARDING OUR PROJECTS, AND PROVIDING AN ESTIMATE FOR THE JOB, AND IN STARTING THE ACTUAL REMODELING PROJECTS. THEY WERE BOTH VERY OPEN AND RESPONSIVE ABOUT THE WORK WE WANTED TO HAVE DONE, AND DURING THE ACTUAL WORK, PRO-ACTIVE IN DISCUSSING WORK-RELATED EVENTS/PROBLEMS AS THEY AROSE. THEY COMPLETED BOTH BATHROOMS ON SCHEDULE, AND WERE VERY UPFRONT IN THE BEGINNING ABOUT HOW LONG EACH BATHROOM AND RELATED PROJECTS WOULD TAKE. THEY MADE A SPECIAL EFFORT OF REDUCING THEIR MESS EACH DAY AND AT THE COMPLETION OF THE JOB CLEANED UP QUITE WELL. THEY ALSO KEPT IMMACULATE RECORDS OF THEIR TIME AND EXPENSES. WE WERE ALSO VERY PLEASED WITH THE COMPLETED WORK. OUR BATHROOMS ARE BEAUTIFUL. WE WOULD HIGHLY RECOMMEND THEM TO OTHERS AND ARE PLANNING ON HAVING THEM REMODEL OUR KITCHEN.

I CONTACTED SCOTT HALL IN EARLY APRIL AT WHICH TIME HE STATED HE HAD TWO MAJOR CLIENTS BUT SHOULD FREE UP BY EARLY MAY. MR. HALL CALLED IN EARLY MAY AND SAID HIS CLIENTS HAD EXTENDED THEIR JOBS AND WOULD NEED AT LEAST A FEW MORE WEEKS BEFORE HE COULD COME OUT AND EVALUATE THE JOB AND DO THE WORK. I WAS UNHAPPY ABOUT THAT NEWS AND SAID I'D PASS ALONG MY FEELINGS ABOUT HIS SERVICE TO ANGIE'S LIST. HE REACTED BY STATING HE DIDN'T EVEN WANT TO DO THE WORK AT ALL BECAUSE OF MY ATTITUDE. MR. HALL CALLED BACK AGAIN TO SAY HE COULD GIVE ME MAY 16TH TO START THE WORK, AND IF NEED BE HE COULD COMPLETE THE WORK BY MID JUNE BECAUSE HE WOULD BE OUT OF TOWN FOR A FEW WEEKS. WHEN I STARTED TO DESCRIBE THE WORK IN DETAIL, HE SAID HE'D CALL THAT EVENING TO CONTINUE OUR CONVERSATION. HALL DIDN'T CALL THAT EVENING AS PROMISED BUT DID CALL AT 8:00AM THE FOLLOWING MORNING. I WAS STILL IN BED AND ASKED HIM TO CALL THAT EVENING. WHEN HE CALLED HE INFORMED ME HE MADE A FINAL DECISION NOT TO DO THE WORK

THIS WAS THE INITIAL PROJECT IN A MULTI-PHASE HOME RENOVATION THAT SCOTT DID FOR US. THE COST OF THIS PROJECT WAS INVOICED WITH OTHER WORK & INCLUDED EXTRAS LIKE WIRING TO THE SECOND FLOOR FOR A FUTURE PROJECT, SO MY ESTIMATE IS THAT THIS HALF-BATH ADDITION COST APPROXIMATELY $4-5K. SCOTT WAS/IS AS ALWAYS EXTREMELY CONSCIENTIOUS OF OUR BUDGET & NEEDS. HE CONSULTED WITH ME REGULARLY ABOUT THE PROJECT SCOPE & PROVIDED EFFICIENT AND COST-EFFECTIVE SOLUTIONS TO OUR HOME'S QUIRKS IN THE CONSTRUCTION PROCESS. HE GAVE US SOLID ADVICE DURING THE WIRING/DRYWALL PROCESS, WHICH ALLOWED US TO RUN NEW ELECTRIC LINES TO THE SECOND FLOOR IN ANTICIPATION OF OUR FUTURE REMODELING PLANS. WE ARE VERY HAPPY TO GIVE HIM THE REINS IN ANY PROJECT HE UNDERTAKES BECAUSE HE SEEMS TO INTUITIVELY KNOW THE ''RIGHT'' WAY TO DO THE WORK. WE APPRECIATE HIS COMMUNICATION SKILLS, HIS CONSTRUCTION TALENT, AND BOBBY'S METICULOUSLY END-OF-DAY CLEANUP, WHICH MADE LIVING IN THE HOUSE DURING CONSTRUCTION A LOT EASIER. THANKS

SCOTT WAS TIMELY IN RESPONDING TO PHONE CALLS TO ARRANGE FOR THE WORK. SCOTT AND BOBBY WERE VERY NICE AND SHOWED UP ON TIME. THEY DID THE WORK REQUESTED VERY WELL AND PROFESSIONALLY. THEY WERE TIDY AND CLEANED UP WELL WHEN DONE.

SCOTT WAS ON TIME, VERY POLITE AND TRUSTWORTHY. HE WAS VERY CONSCIENTIOUS ABOUT HIS WORK & TOOK THE TIME TO DO THINGS RIGHT NOT JUST RUSH THROUGH THEM. HE SEEMED TO KNOW HOW TO DO EVERYTHING. I WILL DEFINITELY HAVE HIM DO MORE WORK FOR ME AND WOULD HIGHLY RECOMMEND HIM.

SCOTT DID HIGH-QUALITY CARPENTRY WORK. HE IS CONSIDERATE AND VERY PROMPT IN RETURNING CALLS/EMAILS. HE GAVE US A VERY DETAILED ESTIMATE WITH SUGGESTIONS FOR US TO DO SOME OF THE LEG-WORK AND SAVE MONEY. I LOOK FORWARD TO WORKING WITH HIM ON THE NEXT PHASE OF THE PROJECT.

SCOTT RESPONDED RIGHT AWAY AND MADE PHONE CALLS TO PRICE SEVERAL DOORS FOR US. WE DECIDED TO BUY A NEW LOCK INSTEAD, BUT WILL CALL HIM FOR FUTURE WORK.

SCOTT AND BOBBY WERE IN OUR HOME NEARLY EVERY DAY FOR ABOUT 6 WEEKS. DURING THAT TIME THE PROJECT CHANGED AND GREW, BUT THEY GAVE THEIR ALL TO ACCOMMODATE THOSE CHANGES. SCOTT'S EXPERTISE IN MANY AREAS OF CONSTRUCTION IS AWESOME, AND NO TASK OR PROBLEM SEEMED TO FAZE HIM. COMMUNICATION IS A PLUS. SCOTT WAS PROMPT ABOUT RETURNING CALLS, AND WAS GREAT ABOUT LETTING US KNOW WHEN THEY'D BE HERE. THEY ARE TOTALLY ORGANIZED. THEIR WORK AREA AND GENERAL DEBRIS WERE CLEANED UP AT THE END OF EACH DAY AND THE INTRUSION TO OUR DAILY LIVES WAS KEPT TO A MINIMUM. OUR EXPERIENCE WITH THIS TEAM WAS SO POSITIVE THAT WE NOW REFER TO THIS REMODEL AS PHASE ONE.

HE WAS VERY HELPFUL, GAVE SEVERAL OPTIONS AND SHOWED US WAYS WE COULD REDUCE OUR COSTS.