Rogers Basement Waterproofing

PAUL CAME OUT AND SHOWED ME WHERE ONE WALL WAS STARTING TO CAVE. HE WENT OUTSIDE AND CHECKED MY GUTTERS AND DOWNSPOUT TO SEE IF THEY WERE CLEAR AND MADE SOME RECOMMENDATIONS. HE RECOMMENDED I BEAMS TO SUPPORT TWO BASEMENT WALLS. THEY SHOWED UP ON TIME TO DO THE WORK AND WERE VERY PROFESSIONAL AND POLITE. THEY HAD TO REMOVE ALL THE OLD CEMENT THROUGH A BASEMENT WINDOW. THEY CLEANED UP EVERYTHING VERY WELL AND TOOK PAINS TO PROTECT MY FURNISHINGS IN THE BASEMENT. THEY REPAIRED THE CRACKS IN THE WALL AND REPAINTED THEM AND THEY LOOK VERY GOOD. THEY HAD TO COME BACK TO CLEAN UP A COUPLE LOOSE ENDS AND REPLACE THE LARGE APPLIANCES AND DID EVERYTHING VERY CHEERFULLY AND PROMPTLY. THEY GO OUT OF THEIR WAY TO PUT EVERYTHING BACK THE WAY THE CUSTOMER WANTS IT.

THEY REFERRED ME TO DRAIN CONNECTION. THEY WERE VERY HONEST AND HELPFUL.

THIS JOB REQUIRES PROFESSIONALISM AND EXPERIENCE. I AM GLAD I CHOSE THIS COMPANY. PAUL AND HIS CREW WORKED HARD AND WERE VERY PROFESSIONAL.

IT WAS A WONDERFUL EXPERIENCE. THIS WAS A JOB THAT I DREADED DOING. THEY PUT IN A NEW DRAINAGE SYSTEM INSIDE, INSTALLED A SUMP PUMP, THEY REPAIRED THE DRAINAGE FROM THE HOUSE TO THE STREET. THEY ACTUALLY CHANGED THE FLOW. THEY ALSO PUT IN STEEL BEAMS TO HOLD ONE OF THE WALLS. THEY FIXED A CRACK IN THE WALL. THEY CLEANED ALL OF THE MOLD OFF OF THE WALLS. NONE OF THE OTHER COMPANIES I RECEIVED QUOTES FROM WOULD DO THAT. THEY DID A WONDERFUL JOB. THEY WERE VERY PROMPT. THEY WERE VERY COURTEOUS. THEY WERE VERY CLEAN AND EFFICIENT. THEIR PRICE WAS THE LOWEST QUOTE OF ALL THE QUOTES I RECEIVED. I RECOMMEND THEM TO ANYONE WHO NEEDS THEIR SERVICE.

WHEN THEY RAN THE PIPE TO THE STREET THEY COVERED THAT TRENCH SO WELL THAT IT IS NOT EVIDENT THAT THEY HAD DONE ANY WORK IN THE YARD. ANOTHER WINNER!! NOT ONLY WERE THEY PROMPT AND PROFESSIONAL, BUT HELPFUL AND COOPERATIVE. THEY CLEANED UP WELL, TOO. ALTHOUGH IT WAS EXPENSIVE, THE WORK WAS WORTH THE EXPENSE.

SHOP AROUND FOR THE RIGHT METHOD.MANY OF THESE COMPANIES HAVE A LIMITED FIX WITH ALL KINDS OF DIFFERENT WARRANTIES. WE ONLY WANTED TO REPAIR THIS ONCE.

I WAS OUT OF TOWN WHEN THEY CALLED, SO MY WIFE TALKED TO THEM. I BELIEVE SHE TALKED WITH MR. ROGERS. SHE SAID HE WAS VERY NICE, BUT HE SAID HE DIDN'T THINK WE HAD A PROBLEM. WE USUALLY GET A SMALL AMOUNT OF WATER IN OUR BASEMENT AND IT APPEARS TO COME IN THROUGH A SMALL VERTICAL CRACK IN THE WALL. THIS CRACK APPEARS TO HAVE BEEN PATCHED BY A PREVIOUS OWNER. WE WANTED TO GET TO THE BOTTOM OF THE PROBLEM AND GET IT REPAIRED FOR GOOD. MR. ROGERS SAID WE SHOULD JUST PATCH IT AGAIN. I WAS VERY DISAPPOINTED SINCE THAT IS NOT THE SOLUTION I WAS LOOKING FOR. I REALLY NEEDED SOMEONE'S EXPERT OPINION AFTER THEY HAD THE CHANCE TO PERSONALLY INSPECT IT.

THIS IS A GREAT COMPANY AND I WOULD HIGHLY RECOMMEND THEM. THEY WERE ON TIME, CLEAN, FRIENDLY, ETC. THE WORK CREWS THAT CAME TO MY HOME WERE VERY NICE. ALL OF THE CEMENT REMOVAL FROM THE OLD SYSTEM WAS DONE BY HAND THROUGH THE BASEMENT WINDOW. INFACT, EVERY TOOL USED, EVERY BIT OF MATERIAL THAT WAS USED INCLUDING REMOVAL AS WELL AS INSTALLING THE GRAVEL, NEW PVC PIPES, NEW CEMENT, ETC., WAS DONE VIA THE BASEMENT WINDOW. THE JOB TOOK TWO DAYS TO COMPLETE, AND YOU'D NEVER KNOW THAT THEY WERE HERE. THE CREWS WERE GREAT REGARDING CLEANUP. I HAD TO SPEND AN ADDITIONAL $680 [INCLUDED IN THE TOTAL COST] BECAUSE THE OLD ROOF DOWNSPOUTS WERE CLOGGED AND SIMPLY DIDN'T WORK ANYMORE. BEST $7580 I'VE SPENT! THE OTHER REASON THAT I WENT WITH THIS COMPANY IS THE REPRESENTATIVE, MIKE, WAS GREAT! HE SOLD HIS COMPANY'S PRODUCT WITHOUT MAKING ANY NEGATIVE COMMENTS ABOUT THE OTHER COMPANIES, WHICH IS WHY I WENT WITH ROGERS. THE BEST KEPT SECRET: THESE ARE HARD WORKING, HONEST, DECENT, FOLKS AND G

BE SURE TO EXPLORE OTHER POSSIBLE WAYS OF SAVING MONEY. GET OTHER ESTIMATES. THIS IS AN EXPENSIVE JOB AND NOT ALWAYS NECESSARY, OR THERE COULD BE LESS EXPENSIVE WAYS OF FIXING A PROBLEM. THESE GUYS WERE GREAT AND VERY PATIENT WITH MY ENDLESS QUESTIONS. THE ORIGINAL QUOTE WAS ALMOST $2000 HIGHER AND WAS TOO MUCH FOR ME TO HANDLE RIGHT THEN. I WAS PERSISTENT, AND THEY HELPED ME EXPLORE WAYS OF FIXING THE PROBLEM FOR LESS MONEY.

NOT ONLY DID HE TELL ME THAT IT WASN'T NECESSARY TO USE THEIR SERVICES, HE ADVISED ME ON WHY THE DAMPNESS WAS OCCURRING, THE NAME OF A COMPANY THAT COULD ADDRESS THE SITUATION (MIKE'S COMPANY DID NOT WORK ON THAT AREA) AND A CONTACT NAME AT THAT COMPANY. HE THEN TOOK ME OUTSIDE TO SHOW ME WHAT MIGHT BE HAPPENING, AND INDEED IT WAS. WE HAVE HAD SOME WORK DONE ON OUR HOME THIS SUMMER AND IT HAS BEEN A HORROR SHOW! PEOPLE NOT SHOWING UP, NOT PERFORMING THEIR JOB CORRECTLY AND SUGGESTING WORK THAT REALLY DIDN'T NEED DOING. WHAT A REFRESHING BREATH OF FRESH AIR MIKE IS. HONEST; PUNCTUAL; KNOWLEDGEABLE AND PROFESSIONAL. I HOPE I NEVER NEED HIS COMPANY'S EXPERTISE. IF I DO, THEIR IS NO ONE ELSE I WOULD EVER CALL!!!

WE WERE COMPLETELY IMPRESSED WITH THE INITIAL QUOTE AND KNEW WE WOULD GO WITH THIS COMPANY. THE CREW WAS GREAT, THE CREW LEADER WAS PROFESSIONAL AND COURTEOUS. THEY DID THOROUGH WORK AND CLEANED UP COMPLETELY. I WOULD RECOMMEND THEM TO ANYONE AND EVERYONEEVERYONE WE WORKED WITH WAS GREAT!!

WE WERE IMMEDIATELY IMPRESSED THAT, UNLIKE SOME OTHER COMPANIES FROM WHICH WE RECEIVED BIDS, THE ROGERS REPRESENTATIVE, PAUL BOERIU, SAID HE WOULD ACTUALLY BE FOREMAN OF THE JOB. TRUE TO HIS WORD, PAUL WAS ON LOCATION WORKING AND SUPERVISING HIS CREW THROUGHOUT THE WHOLE JOB. HE OBVIOUSLY TAKES PRIDE IN HIS WORK AND WOULD NOT LET IT BE DONE ANY WAY EXCEPT ABSOLUTELY RIGHT.

I CAN'T BEGIN TO PRAISE THIS COMPANY ENOUGH. MIKE STEARNS CAME, ESTIMATED THE JOB, SAID WHAT THEY WOULD DO AND WHEN THEY WOULD DO IT. HE CALLED BEFORE THE DAY THEY WERE TO COME CONFIRMING WHEN THEY WOULD BE HERE. THEY COMPLETED THE JOB IN LESS THAN THE TIME HE SAID IT WOULD TAKE. CHRIS, WHO WAS IN CHARGE OF THE JOB, KEPT ME INFORMED OF WHAT WAS GOING ON, ANSWERED ALL MY QUESTIONS, GAVE ME A TOUR OF THE BASEMENT WHEN I ASKED. ALL WORKERS WERE COURTEOUS, INDUSTRIOUS AND CLEANED UP AFTER THEMSELVES. CHRIS SAID THEY WOULD BE BACK IN TWO WEEKS TO HELP PUT THE BASEMENT BACK TOGETHER, THEY WERE. THIS WHOLE EXPERIENCE COULDN'T HAVE BEEN BETTER. THIS COMPANY WENT THE EXTRA MILE OVER AND OVER, DID EXTRA THINGS NOT IN THE DESCRIPTION OF THEIR JOB AND I WOULD NOT HESITATE TO CALL THEM AGAIN OR RECOMMEND TO ANOTHER PERSON. OUR COMPANY IS INCLUDING MANY OF THE THINGS THEY DID INTO OUR PROCEDURES

ONE OF THE FINEST, MOST RESPONSIVE, CUSTOMER-ORIENTED COMPANIES I HAVE EVER DEALT WITH. THEIR CREW WAS PROFESSIONAL, POLITE, AND DID VERY HIGH QUALITY WORK THAT EXCEEDED MY EXPECTATIONS. ALL IN ALL, A SUPERB ORGANIZATION THAT IS COMMITTED TO THEIR CUSTOMER'S NEEDS. COMPANIES LIKE THIS EARN AND DESERVE YOUR BUSINESS.

THEY WERE RESPONSIVE TO A MINOR CONCERN AND EVERYTHING WENT REAL WELL.

MIKE STEARNS IS VERY PERSONABLE AND GAVE ME HIS HONEST OPINION ALONG WITH A BALL PARK ESTIMATE OF THE COST TO GIVE ME A BETTER WAY TO MAKE A DECISION ON THE ACTION TO TAKE.

THEY DID A WONDERFUL JOB! THEY ARE GREAT PEOPLE. THEY CAME HIGHLY RECOMMENDED FROM SOMEONE I KNOW. I FOUND THEM PROFESSIONAL, YOU CALL SOMEONE ANSWERS THE PHONE, THEY CALL YOU BACK IF YOU LEAVE A MESSAGE. WHEN THEY CAME OUT FOR THE ESTIMATE THEY HAD A FOLDER WITH REFERENCES AVAILABLE. ON THESE BIG JOBS, YOU BETTER KNOW WHAT YOU ARE DOING AND WHO YOU ARE HIRING.

I THOUGHT HE WAS VERY GOOD. I BELIEVED THAT HE KNEW WHAT HE WAS DOING. HE LEFT THE WORK AREA CLEAN AND THE PROBLEMS SEEM TO BE RESOLVED.

REMOVE AS MUCH ''STUFF'' FROM THE BASEMENT AS YOU CAN. EVEN THOUGH THEY COVER EVERYTHING, THERE''S A DUSTY FILM LEFT ON FURNITURE, ETC.

GIVEN THE NATURE OF THE WORK - REMOVING CONCRETE FLOOR, AND POURING NEW CONCRETE AND GRAVEL - I WAS AMAZED AT HOW CLEAN THEY LEFT THE WORK SITE. MY BASEMENT WAS CLEANER THAN WHEN THEY STARTED. WE HAD VERY HEAVY RAINS THE DAY FOLLOWING THE INSTALLATION, AND PAUL CALLED ME TO MAKE SURE THE SYSTEM WAS FUNCTIONING AS PROMISED...IT WAS BONE DRY!!!

JUST CALL THEM OUT AND YOU WILL BE PLEASED WITH HOW PROFESSIONAL THEY ARE.

I THOUGHT I HAD A CRACK SO THEY CAME BACK. THEY SAID IT WAS NOT A CRACK BUT OFFERED TO PAINT THE CEMENT FOR.

WE HAD 2 OTHER COMPANIES COME OUT FOR ESTIMATES BUT, THEY WERE THE LOWEST PRICED, LEAST EVASIVE & THE BEST VALUE. THEY FOLLOWED UP VERY CLOSELY & THEY WERE ALWAYS HERE EARLY! THEY EVEN HAULED AWAY ALL THE DEBRIS WHEN THEY WERE FINISHED. SINCE, THE ORIGINAL ESTIMATE NEVER STATED THAT WE NEEDED A SUB-PUMP, THEY GAVE US THE SUB-PUMP FOR NO EXTRA CHARGE!!! THEIR FOLLOW UP WAS REALLY NEAT. THEY SENT US A SIGNED CARD WITH ALL THE SIGNATURES OF THE WORKERS WHO DID THE JOB. I WOULD RECOMMEND THEM TO FRIENDS & FAMILY.

HE WAS REALLY NICE. WE CALLED DURING A BIG SNOW AND HE COULDNT COME UNTIL THE STORM BROKE. HE FINALLY WAS ABLE TO COME ON A SATURDAY AND THEN EXPLAINED TO ME THAT THEY COULD NOT DO THE JOB WELL BECAUSE THEY FOCUS ON THE INTERIOR PROBLEMS. HE WAS PROFESSIONAL, COURTEOUS AND KEPT IN CONSTANT COMMUNICATION. IF I NEED INTERIOR WORK DONE, I WILL CALL THIS COMPANY.

IT WAS OUT OF OUR PRICE RANGE. MY HUSBAND HAS STARTED TO WORK ON THE BASEMENT AND HE OFFERED TO COME BACK OUT FOR FREE IF HE NEEDED SOME HELP AS FAR AS ADVICE. HE SEEMED VERY HONEST AND WANTED TO HELP US OUT!