Rogers Basement Waterproofing

I LEFT A MESSAGE AND THEY RETURNED THE CALL, BUT MY SECOND MESSAGE HAS NOT BEEN RETURNED. I WOULD HIRE THEM IF THEY JUST GOT BACK TO ME.

I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THEM. THEY WERE VERY PROFESSIONAL. TO REMOVE THE DEBRIS, RATHER THAN CARRYING IT THROUGH THE HOUSE, THEY REMOVED A BASEMENT WINDOW AND PASSED BUCKETS OUT TO OTHERS WHO DUMPED IT. THEIR CLEAN UP WAS OUTSTANDING. THEY WERE ALSO COURTEOUS AND EFFICIENT. IT WAS IMPRESSIVE TO SEE THEM WORK.

THE PERSON I WORKED WITH WAS PAUL AND I HAD A SLIGHT PROBLEM A LITTLE BIT LATER AND HE WAS HERE THE NEXT DAY WITH HIS CREW AND TOOK CARE OF MY SITUATION. I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THEM.

HE GAVE STEP BY STEP INSTRUCTIONS ON HOW TO HANDLE THE WATER PROBLEM MYSELF. TOLD ME HOW TO GET ON THE ROOF TO GET TO THE DOWN SPOUTS. ALSO TOLD ME THAT MY HOME WAS GRADED TOWARDS MY HOME INSTEAD OF AWAY FROM IT. TOLD ME WHERE TO BUY DIRT TO CORRECT THE PROBLEM. HE WAS JUST SO HONEST AND MOST HELPFUL, GREAT GUY.

I WAS VERY PLEASED WITH THIS COMPANY. BEFORE WORK BEGAN, I CALLED CO. WITH QUESTIONS FOR SUPERVISOR. CALLS, (2-3), WERE ALWAYS RETURNED. WORK BEGAN EXACTLY WHEN STATED. FINAL CLEAN-UP VERY SATISFACTORY. THEY EVEN RETURNED TWICE TO RE-HANG LAUNDRY LINES. VERY PLEASANT CREW & HELPFUL.

MIKE STEARNS WAS FRIENDLY, PROFESSIONAL AND EXTREMELY HELPFUL IN DIAGNOSING THE MULTIPLE CAUSES OF THE MOISTURE AND WATER PROBLEMS IN OUR BASEMENT. HE SUGGESTED SEVERAL SMALL (AND RELATIVELY CHEAP) SOLUTIONS, ADVISED AGAINST ANOTHER WHICH WE MIGHT HAVE WASTED OUR MONEY ON, AND SUGGESTED WAITING UNTIL WE'VE TAKEN CARE OF THOSE PROBLEMS BEFORE TRYING TO DETERMINE WHETHER THE BASEMENT DOES INDEED NEED A SUMP PUMP AND DRAINS. I COULD EASILY IMAGINE OTHER COMPANIES TRYING TO SELL US ON THE SUMP PUMP/WATERPROOFING BEFORE REALLY KNOWING IF IT WAS NECESSARY. SUCH HONESTY IN A COMPANY IS TERRIFIC, AND THE INSIGHT INTO THE BASEMENT PROBLEMS WHICH HE PROVIDED HAS BEEN REALLY HELPFUL AS WE'VE BEEN DESCRIBING THE WORK WE NEED DONE TO OTHER COMPANIES WHO DEAL WITH GUTTERS AND LANDSCAPING ISSUES. WE'LL DEFINITELY PLAN TO CONTACT ROGER'S ONCE WE HAVE THE OTHER WORK DONE.

THIS WAS A VERY POSITIVE EXPERIENCE. THE WHOLE TEAM WAS POLITE AND FRIENDLY. THEY WERE NOT THE LOWEST BID I RECEIVED TO COMPLETE THE WATERPROOFING JOB, BUT I CHOSE THEM BECAUSE I HAD A MORE COMFORTABLE FEELING WITH THEIR ABILITIES AND PROFESSIONALISM. NOW THAT THE JOB IS COMPLETED, I KNOW I MADE THE RIGHT CHOICE. I WOULD RECOMMEND THIS COMPANY TO MY FRIENDS AND NEIGHBORS.

HE CALLED ME RIGHT BACK AND ASKED IF HE COULD COME OUT IN A COUPLE OF WEEKS. HE CAME OUT JUST AS PROMISED.

HE CHECKED OUT THE DOWNSPOUTS AND THEN WALKED INTO MY HOUSE AND TOOK A LOOK AT IT. HE SAID I DIDN'T HAVE A SERIOUS MOISTURE PROBLEM AND I DIDN'T NEED HIM. HE TOLD ME EXACTLY HOW TO DO THE WORK MYSELF. HE WAS VERY HONEST AND STRAIGHT FORWARD. HE SAID I NEEDED THE DOWNSPOUTS TO BE RECONNECTED TO THE STREET AND I NEEDED THE SUMP PUMP PROPERLY RE-CONNECTED. HE SAID HE COULDN'T DO THE SUMP WORK, BUT HE OFFERED A RECOMMENDATION OF A COMPANY WHO IS ALSO HIGHLY RATED ON ANGIE'S LIST. HE WAS EXTREMELY HONEST AND TOOK THE TIME TO GO THROUGH EVERYTHING WITH ME. I WOULD RECOMMEND HIM TO ANYONE. HE WAS UNBELIEVABLE.

I RECEIVED A CALL BACK THE SAME DAY THAT I LEFT A MESSAGE. THEY GAVE US SOME SUGGESTIONS TO TRY BEFORE HAVING THEM COME OUT. WHAT A HELPFUL COMPANY AND NICE TO HAVE SOMEONE SUGGEST SOMETHING BEFORE TAKING YOUR MONEY.

THEY CAME AND PROVIDED A GOOD ESTIMATE. I THOUGHT THEY WERE HONEST.

THIS WAS THE ONLY COMPANY, (OUT OF 4), THAT DIDN'T TRY TO PERSUADE US TO IMMEDIATELY SIGN A CONTRACT FOR THOUSANDS OF DOLLARS. HE RECOMMENDED THAT WE WAIT UNTIL THE GROUND THAWED TO SEE IF THE PROBLEM CORRECTED ITSELF, (MAYBE ICE IN THE PIPES). SEEMED EXTREMELY HONEST AND DID NOT WASTE OUR TIME. WE WILL DEFINITELY USE THEM IF THE WATER PROBLEM RECURS.

THIS COMPANY WATERPROOFED MY BASEMENT SEVERAL YEARS AGO AND THE RELATIONSHIP DOESN'T END THERE. I HAD WATER BACKING UP IN MY BASEMENT LAST WEEK AND CALLED JOHN ROGERS. I WAS CONNECTED DIRECTLY TO HIM EVEN THOUGH IT WAS EVENING. HE WAS ABLE (ONCE AGAIN) TO DIAGNOSE THE PROBLEM AND GAVE ME THE TELEPHONE NUMBER OF AN EXCELLENT PLUMBER WHO TOOK CARE OF THE PROBLEM. JOHN ROGERS THEN CALLED BACK THE FOLLOWING DAY TO MAKE SURE I GOT EVERYTHING RESOLVED. HE IS AN AMAZING SERVICE PROVIDER - ALWAYS THERE TO HELP NO MATTER WHAT THE SITUATION ENTAILS!

IT WAS A REALLY GREAT EXPERIENCE, THEY DID AN EXCELLENT JOB FOR THE PRICE. THEY WERE VERY NEAT, AND PAUL, THE FOREMAN, WAS ALSO VERY HONEST AND NICE TO WORK WITH. THEY WERE VERY THOROUGH AND I HIGHLY RECOMMEND THEM.

APPARENTLY THERE IS A UNDERGROUND SPRING CLOSE TO THE FLOOR OF MY BASEMENT. HE RECOMMENDED SOMETHING I COULD DO ON MY OWN AND ALSO GAVE ADVICE ON HOW TO GET RID OF A SMALL AREA OF MILDEW ON THE WALL.

WE WERE EXTREMELY PLEASED WITH THIS AND WOULD HIGHLY RECOMMEND THIS COMPANY TO ANYONE! EXCELLENT EXPERIENCE!!!

HE COULD HAVE CHARGED ME A LOT OF MONEY, BUT THIS IS AN HONEST BUSINESS, AND IN THIS DAY AND AGE, THAT'S HARD TO FIND.

ALL WORK WAS DONE WELL, SUPER, SUPER JOB. CLEANED EVERYTHING UP NICELY. THE DEBRIS WAS CARRIED OUT THROUGH THE BASEMENT WINDOW CAUSING MINIMUM DISTURBANCE. DID NOT TRY TO SELL ME ANYTHING I DID NOT NEED. PROFESSIONALISM WAS WONDERFUL.

THEY GAVE US A QUOTE FOR THE WORK AT OUR INSISTENCE, BUT WERE PROFESSIONAL ENOUGH TO TELL US THEY FELT THERE WAS A EASY SOLUTION THAT WE COULD DO OURSELVES. THEIR HONESTY IS APPRECIATED.

HE WAS SO GREAT! HE CAME OUT AND TOOK A LOOK AT THE PROBLEM AND ACTUALLY TOLD ME THAT I DID NOT NEED WATERPROOFING, AND HE PUT ME IN TOUCH WITH THE COMPANY THAT ENDED UP RESOLVING THE PROBLEM. BECAUSE OF HIS HELP, I WAS ABLE TO RESOLVE THE PROBLEM FOR $300, INSTEAD OF $3000. IT WAS A GREAT EXPERIENCE AND HE WAS SO HONEST.

DID AN EXCELLENT JOB. THE JOB WAS KIND OF COMPLICATED ON A HOME WITH MULTIPLE BASEMENT PROBLEMS. THEY RESPONDED IMMEDIATELY TO THE REQUEST FOR SERVICE. THERE WAS ONE INSTANCE WHERE THEY NEEDED TO COME BACK AND FIX SOMETHING; THEY DID WITHIN TWO DAYS AT NO ADDITIONAL EXPENSE. GILL ROGERS HELPED US OUT. HE WAS EXTREMELY HELPFUL, POLITE & WAS AN EXCELLENT REPRESENTATIVE OF THE COMPANY.

THEY WERE QUICK TO RESPOND WHEN WE HAD A CONCERN AND CORRECTED THE PROBLEM WITH NO ADDITIONAL CHARGE. SERVICE WAS EXCELLENT.

COMPANY DID VERY GOOD WORK AND CLEANED UP AFTER THEMSELVES. I WOULD HIRE AGAIN.

HE ADVISED THAT I DID NOT NEED TO DO ANYTHING. IT LOOKED LIKE THE CRACK WOULD NOT CAUSE ANY DAMAGE TO MY HOME. THIS WAS VERY HONEST OF HIM.

THEY CAME OUT TWICE. THEY TOLD ME WHAT I SHOULD DO AS FAR AS GUTTER WORK AND THEY DID NOT CHARGE US A THING. IF IT HAS ANYTHING TO DO WITH WATER, I WOULD DEFINITELY RECOMMEND THEM.