Rain Brothers LLC

Jonathon and his crew came to our house to see where we wanted the cistern, then explained what they had to do and where they had to dig the big hole to hold the 3300 gallon cistern. They trenched to four downspouts in the front and side of the house to collect the rainwater, and also hooked up our well so all would fill the cistern. They made a big muddy mess since they worked during a rainy period, but everything got cleaned up very well, grass planted and straw thrown to cover the seed. The men were courteous, friendly and it all came together without any problems. We couldn't be more satisfied.

We met with Jonathan to look at small water cisterns and do a decent amount of excavation work for our backyard. He was very knowledgeable, so we actually cancelled with another company because we wanted to give Rain Brothers our business. We put a small deposit down and scheduled. It was nearly impossible to get anything coordinated with their office (should have been the first sign), so I really appreciated when Jonathan gave me his cell number and was very responsive. On the first day he left several times for a few hours a piece to work on other jobs, but we figured they were a small operation, so went with it. Pulling out of our driveway with a dump truck he hit a large tree branch which partially came down on the truck. There was damage to the truck, the tree and part of its root ball fell on our neighbors property and my rose bushes. While we felt badly about the truck because Jonathan seemed so nice but it was also completely preventable had he measured the limb. At the end of the day he simply left leaving the limb on our neighbors property and over the public sidewalk. Again we gave him the benefit of the doubt that he simply did not realize all this as he was upset about his truck. When he came back today my husband asked what the plan was for the tree limb (as we don't own a chainsaw) and he had none. He claimed they had nothing that could handle it and when my husband suggested we get an estimate for removing the tree limb Jonathan told him that we could keep the cistern and that he wasn't finishing the job and just left. So because they damaged their own property (completely preventable) he decided that he's not responsible for the fixing property damaged they've caused us. So now we have property damage to deal with and a partially excavated back yard. Hiring Rain Brothers was a terrible decision.

The installer was on time and gave us tips on maintaining the rain barrel. The install was fairly easy but we didn't have the correct tools needed. The bill matched the estimate.

It was a very pleasant experience. They did a great job. The rain barrels turned out really nice, they look great. I can't rate them highly enough.

Purchased two rain barrels to catch rain water from down spouts. The rain barrels are complete with all the parts to easily install. I have Ohio American Water which is expensive along with the sewer bill and by catching the rain water to water outside plants, it saves me a bundle of money on water and sewer bills. Would definitely recommend to all who wants to go a little greener and save a lot in the process.