Great experience! Nathan was prompt, efficient and professional. He completed the inspection and walked us through his findings on the house we were planning to buy. When the buyers for our current house indicated concern about past termite damage and we called to schedule service, Char advised us on the cost of termite remediation being between $1500-$3000 and questioned whether it was really necessary if there was no current damage or evidence of pests. She was honest, straight forward and ethical and armed us with information to counter our buyer's request. Five stars all around for this company.
Description of Work: Radon test and termite inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Jill R.
10/2014
5.0
pest control
 + -1 more
The lady that answered the phone was very nice and helpful. They were booked out 5 days so I went down and bought the pest spray. I called a few additional times with questions and she was really helpful.
Description of Work: Sold me pest spray.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ronald S.
10/2014
5.0
pest control
 + -1 more
After discovering what I thought wast new termite damage in a previously damaged area of the house, I contacted Quality Pest Control to inspect for new termite activity. Their inspector contacted us the same day, and made an appointment for the following day. He arrived at the time specified, thoroughly inspected the house, and advised that we did not have an active termite infestation. The damage (drywall tunneling) was old and had just recently become visible. We were not charged for the service, which included a thorough question/answer session, and a promise to return, at no cost, for additional inspections if we ever suspected new activity at any time. In 40 years of home ownership, I have never had a better experience with a service provider. I will never hesitate to use this company for pest control purposes if needed.
Description of Work: Termite inspection
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GEOFFREY M.
10/2013
5.0
pest control
 + -1 more
Did spraying around the house, took care of the issues.
Description of Work: Sprayed for ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Benjamin O.
06/2013
3.0
pest control
 + -1 more
Just discovered the overpayment. Will call conttractor and hear what they will say. Disappointed.
Description of Work: Requested extermination of house bugs. Service was not on time and communication was not polite and professional. Job was not effectively done the first time. Paid $640.50 in error, instead of $533.75. Overpaid by $106.75 and contractor has not refunded the overpayment. Dishonest contractor with lack of integrity.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$533.75
Michael N.
09/2012
5.0
pest control
 + -1 more
I was having repairs done on my wood porch. An area we thought that just needed minor repairs was found to have ants and small white bugs infesting the wood and what appeared to be old termite tubes in a very small area of the porch. Contacted Qualtiy Pest Control based on a recommendation from a family friend who is also in the business, but who doesn't handle termites. Nathan and Mike came out the next day and inspected the porch area, the rest of the outside of the house, and the inside of the basement. They felt the small area of the tubes and the fact that they seemed old and unused meant termites weren't the issue as much as carpenter ants. They suggested localized spraying around the porch and front of the house and then in a year or two, have someone come out to re-inspect the house. Mike and Nathan were professional and knowledgeable, and happy to answer questions and other concerns I had.
Description of Work: Sprayed around porch area, both above and below, and around the front of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Eric H.
09/2012
5.0
pest control
 + -1 more
Mike and Nathan arrived on time, were very professional, wore slip covers over their shoes, provided a detailed explanation of inspection, offered suggestions/tips for prevention of WBI and provided us with the Inspection Report required for closing.
Description of Work: WBI as required for a Home Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
VERA R.
08/2012
5.0
pest control
 + -1 more
It was the first time I had used them. It went well. They're coming back a few more times this year. They were pleasant and timely.
Description of Work: I had them spray outside for ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Maria C.
05/2012
5.0
pest control
 + -1 more
I wasn't present, but I assume fine.
Description of Work: The first visit (March??) was to determine whether or not I had a termite problem, as a roofer thought he had seen a suspicious area. Fortunately, no evidence of termites was found. The service was to provide a measure of insect control in my house. The contract allows for 3 treatments per year, which would total approximately $660/year. The treatment covered ants, carpenter ants, centipedes, millipedes, bumble bees, yellow jackets, wasps, clover mites, earwigs, pill bugs, and spiders. As I live in the woods, I was most concerned about carpenter ants and termites, and, because of the earlier visit to inspect for termite presence, I just assumed termite control was included. I should have asked specifically about the termites, and not made that assumption. My only concern with the company is that they did not make that point even though they had just been there to inspect for evidence of termites. The interactions I had with the office were excellent. They responded quickly to my emails and phone calls. I actually was not present. They sprayed a portion of my house, barn, and garage, in addition to a perimeter area around each structure. They called the day before to give me a "heads-up", and left a note for me the day they sprayed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
DEREK B.
05/2012
5.0
pest control
 + -1 more
They were nice. They came when we were on vacation and left a receipt for us.
Description of Work: They came out and sprayed for carpenter bees.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew H.
02/2012
5.0
pest control
 + -1 more
When we bought our house the inspection found termites in the detached garage and the previous owners hired Quality Pest to treat them. The next summer we saw more termites, so called out Quality again. Even though we were slightly beyond the warranty period, they stood by their work and retreated the garage at no cost to us. We were really impressed with the integrity of this company.
Description of Work: Retreatment of termites in newly purchased home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anita C.
07/2011
5.0
pest control
 + -1 more
I have used this company in the past, and they are reliable and prompt. Only the weather caused delays in treating the outside of the house.
Description of Work: Technician treated inside and outside of house, destroyed two nests of carpenter ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Robin G.
06/2011
5.0
pest control
 + -1 more
Everything went well. They were very responsive to my calls, charged a fair price, and did an excellent job.
Description of Work: They inspected a house for pests and insects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wiley M.
03/2010
5.0
pest control
 + -1 more
They solved the problem for me in a timely manner. I would use them again if needed.
Description of Work: They helped with a pest control situation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Tony C.
10/2009
5.0
pest control
 + -1 more
Very friendly technician answered the phone. I was home for the day, and they offered to come over same day. Said there was no cost for the trip. Arrived when he said he would. Checked out the damage and said it was wood rot with secondary insect infestation - no termites! Said if we replace the railroad ties in the garden, we should be fine. If, as we replace them, we find any critters of concern, Mike he said to place those in a bag, call him, and he would be happy to come and examine them for us.
Description of Work: Mike came to check out insect damage.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KATE G.
08/2008
5.0
pest control
 + -1 more
They came when I needed them and provided very good service. I also placed a follow-up call for some information which did not require a service call, and they did not charge me. If I were to sell my house I would contact them for the final inspection.
Description of Work: They came out to inspect some damaged wood, which turned out to be water damage and did not require pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas S.
06/2008
5.0
pest control
 + -1 more
Worked mostly with Mike Poulton (VP). Mike was very professional and personable. We took the extra time to explain the various services offered with NO SALES PRESSURE AT ALL! (We even suggested that I shop around, if I felt at all inclined.) I actually did not even call another place, as I felt very comfortable with this firm. Mike wait a few days until the ground was not too saturated (form rainy weather), then a technician applied the treatment. The drilled holes in the porch were fixed very well. I would recommend Quality Pest Control, as did a neighbor (which is where I got this referral).
Description of Work: Treated entire perimeter of house and crawl space for termites. Price includes 5 yearly inspections and guarantee.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
KIM K.
10/2006
5.0
pest control
 + -1 more
I got an estimate for mouse extermination. Their estimate was the least of the three I called (less than $100); however, they were going to do less. They would only come to leave the baits, but they wouldn't check on them. In the end, I went with a different company, but I thought their service and price were reasonable.
Description of Work: Mouse extermination.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANNE M.
06/2006
5.0
pest control
 + -1 more
They were on time, very polite and very informative about where the problem was. She let me know what she was doing and gave me great tips for my own home since this was my parents' home they were servicing.
Description of Work: To comply with sale of house contract, inspection needed. Carpenter ants were discovered and needed to be eliminated.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
TRACY S.
10/2005
5.0
pest control
 + -1 more
TECHNICIAN WAS PROMPT AND COURTEOUS. HE HAD US WALK AROUND THE HOME TO POINT OUT AREAS THAT WE SHOULD KEEP AN EYE ON FOR FUTURE ISSUES.
Description of Work: CONDUCTED TERMITE/PEST INSPECTION ON HOME WE JUST PURCHASED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$63.7
JAMES K.
06/2003
1.0
pest control
 + -1 more
THEY INSPECTED THE HOME FOR TERMITES BEFORE I PURCHASED IT, IN LESS THAN TWO MONTHS, WE DISCOVERED TERMITES UNDER THE EXTERIOR STUCCO, WHICH THEY MUST NOT HAVE CHECKED FOR.
Description of Work: INSPECTED MY HOME FOR TERMITES.
Rating Category
Rating out of 5
quality
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$176
NEIL L.
10/2002
5.0
pest control
 + -1 more
THE BEST IVE EVER USED!! ID GIVE THEM AN A+.
Description of Work: IM A LANDLORD AND USE THEM FOR ROACH AND TERMITE CONTROL IN A COUPLE OF MY BUILDINGS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WILLIAM & JILL R.
09/2002
5.0
pest control
 + -1 more
WE WORKED WITH MR POLTON AND HE WAS VERY PERSONABLE AND PROFESSIONAL.
Description of Work: SPRAYED FOR TERMITES
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
PAUL D B.
06/2001
5.0
pest control
 + -1 more
RESPONDED VERY QUICKLY AND WORK DONE WHEN PROMISED.
Description of Work: TREATED WOOD FENCE FOR CARPENTER ANTS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
ELIZABETH AND GREG L.
02/1998
1.0
pest control
 + -1 more
MEMBER WAS DISAPPOINTED THAT COMPANY MISDIAGNOSED TERMITE PROBLEM. COMPANY DID RESOLVE SITUATION AT NO COST TO MEMBER.
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Service Categories
Pest Control
FAQ
Quality Pest Control is currently rated 4.6 overall out of 5.
Quality Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Quality Pest Control does not offer free project estimates.
No, Quality Pest Control does not offer eco-friendly accreditations.
No, Quality Pest Control does not offer a senior discount.
No, Quality Pest Control does not offer emergency services.
No, Quality Pest Control does not offer warranties.
Quality Pest Control offers the following services: Pest Control Services,Pest Control Services