Quality Air Heating and Air Conditioning

The technician is a nice fella but the decisions they are making are not that good. They are asking me to but a new Air condition. They don't give me enough detailed description to make a decision about the repairs.

We contacted Quality Air and Heating when we woke up to our house reading 61 degrees. We were originally clients of HHR Heating (Quality air bought them out we have been told). We replaced our heater in 2015 with a 10 year warranty parts and labor with HHR. We were quoted $200 for an emergency visit (it is Saturday), $200 every hour and they can not get any parts if needed today??? Doesn't Home Depot or Lowes carry parts? We challenged the fact we had a warranty that should still be covered under them since they bought them out and were still quoted the same. Although if we wait until Monday it would be $99 and he would need to figure out if the warranty is valid?? Seriously ridiculous! I am furious that we are receiving this treatment when we thought we had a 10 year warranty upon purchase of the heater. What a rip off!!!

Made an appointment with this company for an estimate on furnace and a7c.Met with Co rep to get there assessment on the job. All went well. Co rep said he would email us the estimate which never came. Why is it so difficult to get companies to do quality work or any work at all? They either blow you off or take your money and do a crappy job. In this case they evidently are to good for me and don't need my money so their loss. I wouldn't let them work for me if they did it for free.

Installation went smoothly with no unexpected delays or costs. Installers were clearly knowledgeable and maintained a professional attitude while being quite friendly.

The team from Quality Air Heating and Air Conditioning were great! Ryan was very keen on providing us with the best system possible and came out several times after installation to make sure that everything was going well. The pricing was fair and I feel that Ryan and QAHAC really care about their customers. I have only the best to say about the company so far, and I am happy with how the furnace operates, the installation team was fast and clean, it was all done in 4-5h. I can only recommend QAHAC to anyone that needs a furnace replacement.

The sales person and I discussed the location, so everything would fit in the very large 4 season room. The aesthetics of the unit was approved by my wife. We agreed on a price and they set a date for installation. The sales person, Ryan, and the installer, Rick, showed up on the date set and on time. Ryan went right to work setting the ductless unit in the 4 season room. Rick went right to work setting up the exterior unit. Within 4 hours the job was done, cleaned up, working great and looking fantastic. A great job done with quality material and old world workmanship.

I'm on a service contract. It's about $225for two units in my house, it's not bad at all.

We had them out to do annual service and after 11 years the unit needed repairs. When they explained the diffference between repair labor and replacement labor, it made all the sense in the world to replace the unit.

I use them all the time. I have a service contract. I use them ongoing.

Called at 8AM and was able to schedule a service window of 1-4PM the same day. They called at 12:20PM to let me know the technician was on the way and he arrived a little after 1PM. He replaced a faulty capacitor, cleaned the coils, asked when the filter was last changed, and tested the input/output temperatures at the furnace to ensure everything was working properly now. Very happy to have quality same-day service by Quality Air.

It was a good experience in the sense that the system wasn't working when it was hot out and we called them and the day after they came out and looked at the system and got right to installing it. It was very good. They worked hard. It was one days work to get the air conditioning working and they came back to get the heating system to work. They were responsive and timely. We appreciated their work on that too. Clearly they moved around their schedule to make it happen. The people that did the work were personable, competent, and professional. We thought they did a very good job.

Ryan, the sales person, met with me in the morning and asked to bring his manager back in the afternoon before giving me an estimate by day's end. They were creative and found a way to work in the space and give me the system I wanted. Since I would need to wait a week for the furnace to come in, Ryan volunteered to bring over a room air conditioner I could use during the heat wave. The employees arrived when scheduled, were courteous, and had the products installed in the two days they expected it to take. I was very pleased with the installation.

The needed a new Air Conditioner as our old Air Conditioner unit was worn out and needed to be replaced. We had issues with are old Air Conditioner unit not cooling the house, the unit freezing up, and loosing freon. I called up Quality Air, I talked to Nick and Tom about options to fix existing versus go with the new Air/Conditioner unit. We're planning on staying in the house and I chose the new unit plan. We received a very good estimate and deal for the new A/C unit installation. Quality Air was out the next morning to test the existing unit and install a new unit. Zach was on time, very professional, and performed an excellent installation and also fixed the original duct work above the furnace and made it look professional. The Air Conditioner has been working great. The house is cool, stays cool, and the A/C unit isn't running all the time. Additionally, we have a new cool thermostat. Thank You! John & Charlene

The guys from Quality Air were on time. The demo and Installation was clean and timely. I’ve used Quality Air for years and continue to be very happy with their good service.

They were quick to schedule my install and prompt received two estimates and quality air was by for the most reasonable. They were willing to answer all my questions. Even took on additional 30 min to over.

Excellent, polite, efficient, courteous, knowledgeable.

Everyone that we dealt with at quality has been top north. Very happy with the whole process from sales care to installation. Highly recommend.

On time Professional Good follow up

I have used quality air for 10 yrs to service my HVAC. When I needed a new furnace I C. T 5 quotes QA were most competitive. Equipment installed next business day they arrived on time and completed. Work efficiently, sales rep came back to explain warranty etc.

Very pleased, from the sales person to the tech who installed the unit.

My furnace went out & was too costly to repair. Quality Air promptly quieted and had a team install the next day. They had good cost & customer service.

The salesman 4 workers did a great job. Installed next day because we needed air.

They were on time, checked the furnace and confirmed I needed a new one, they were friendly and respectful and answered my questions thoroughly.

The installers were very efficient. The entire process from their arrival until the new equipment was running was only 6 hours.

We had Quality Air out to do a Fall furnace inspection and they discovered there was a crack in our heat exchanger. The owner came out to check out where the furnace was to make a decision on the type of replacement. He talked to my husband and they decided on the best new furnace. Quality Air was able to come out in just a couple of days. The two man crew was here shortly after 8 am and they were finished and cleaned up by 2pm. They put down drop clothes upon arrival, used booties in the house and did a great job of clean up. There was very little left to clean after they left. We also had a new thermostat installed. The Carrier furnace is working beautifully and actually much more efficiently as I can keep the thermostat lower and it's just as warm!!