Puroclean Water, Fire, & Mold Experts

Biohazard Remediation, Mold Testing & Remediation, Water & Smoke Damage

About us

Winner of the PuroClean Franchise of the Year Award in 2017 (over 260 PuroClean Franchises throughout the US). Additional address -2967 E. Sixth Ave., Columbus, OH 43219. Additional service area - Columbus, Hilliard, Upper Arlington, Grandview, Grove City, London, Marble Cliff, Clintonville, Dublin, Westerville, Worthington, New Albany, Gahanna, Pickerington, Reynoldsburg, Canal Winchester, Groveport, Bexley, Pataskala, Granville, Grandview Heights Franklin, Madison, Pickaway & Ross Counties. Additional DBA - GM Ventures Inc. Additional fax - (614) 276-2471.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Emergency Mitigation and Reconstruction. Water removal, dehumidification, & deodorization, fire, smoke & soot damage, mold mitigation & remediation, emergency water extraction, odor removal & containment, drying, dehumidification, carpet restoration, carpet cleaning, deodorization, stain removal, smoke & odor removal, cleaning & sanitation, temporary protection/board-up, mold inspection & testing, drying mold, remediation, hepa negative air filtration & vacuuming, duct cleaning and all repairs.

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 126-150 of 156 reviews

Sherrill H.
05/2016
5.0
unknown
Description of Work: We recently had a roof leak in our pantry area. Because of the area involved and the age of the house (vintage victorian) it was important for us to know if there had been any expansive water and/or mold damage in the closed ceiling area and adjacent wall. We had removed part of the ceiling dry wall so they could examine interiors walls, beams, insulation, pipes etc. I must say that this was an exceptional company to work with. Totally responsive to my questions and concerns. Tony was very professional and also quite personable. Rick was quite prompt in responding to my email inquiry. If the need should arise, I would have call them in am instant. They were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Rita S.
04/2016
4.0
unknown
Description of Work: Dried out basement after water damage.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$1,500

Response from Puroclean Water, Fire, & Mold Experts
While we are certainly happy that you would hire PuroClean again, there are 3 different PuroClean offices in Central Ohio and each one is independently owned and operated. While we would have loved to have done this job for you unfortunately we are not the company you hired. Please feel free to give us a call at 614-942-3663 and we can help you figure out which company worked with you. Thank you. Regards, Michael Martin

Jean E.
03/2016
5.0
biohazard cleanup
  + -1 more
unknown
Description of Work: mold mitigation on three areas on basement walls. Great job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jeff J.
01/2016
5.0
unknown
Description of Work: We returned late Sunday afternoon after a short trip out of town to find water dripping from the can lights in our first floor kitchen, along with large wet spots in the drywall ceiling. We called Puroclean Monday morning after a quick search on the Angie's list website, and a team of four professionals arrived within a couple hours. The team was quickly able to diagnose the source of the leak to our upstairs master bath, unfortunately needing to cut through the drywall in the kitchen ceiling. I was very impressed with the care taken to explain each step of the process, the care taken to ensure countertops and cabinets were protected from damage, and the effort made to tidy up after the first phase was complete. Several fans were brought in to dry things out, as well as a powerful dehumidifier. While the ceiling has not yet been replaced, I'm confident the team at Puroclean will see things through to a satisfactory conclusion. I would highly recommend Puroclean for water damage remediation and repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Puroclean Water, Fire, & Mold Experts
Thank you for entrusting your home to us. We work very hard to make sure our customers are satisfied and we appreciate you taking time to write us a review. It was truly our pleasure to serve you in your time of need, remember it's not clean unless it's PuroClean!

Nancy A.
12/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sue M.
11/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$900

Suellen S.
10/2015
5.0
biohazard cleanup
  + -1 more
unknown
Description of Work: We had mold in a crawl space area of a bedroom before we moved into the house. They were timely and got the job done before we moved in. The crew members were polite and cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chad B.
10/2015
5.0
.
Description of Work: They provided remediation work for smoke damage. They did an excellent job and were very courteous to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Puroclean Water, Fire, & Mold Experts
Thank you [Member name] for your review, it was a pleasure and an honor to work with you. If you ever need our services again just know we're only a phone call away!

Chris P.
10/2015
5.0
biohazard cleanup
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorri S.
10/2015
5.0
basement waterproofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,000

Nancy F.
09/2015
2.0
See above.
Description of Work: Problem was uncontrolled basement humidity despite humidifier than ran all the time. Tech said that humifier was working, but that crawl space adjacent to regular basement was the problem - we spend over $500 to have that the entire crawl space lined with plastic. The problem continued. When we called a humidifier repair company, an over-the-phone diagnostic revealed that the humidifier was not working at all. So when we replaced the humidifier the high humidity problem was immediately corrected. So we are thinking $400 spent for nothing.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$405

Response from Puroclean Water, Fire, & Mold Experts
I am sorry about how you feel about our workmanship. We recommend all crawlspaces have a 6 mil visqueen. In addition, the visqueen helps keep extra humidity out of the crawlspace and basement so that the dehumidifier does not have to work as hard. It also helps keep odors down. Tony Moore was the technician assigned and did check the dehumidifer when he did the job a year ago and found that it was working at that time. We did this job over a year ago and so I am not sure when your dehumidifier stopped working properly. Thanks for your comments and business.

ELMER & SANDRA F.
09/2015
5.0
unknown
Description of Work: They did a good job. They cleaned up the mold that was visible. Gave us an opinion on what caused it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kristn G.
09/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$550

Patty S.
09/2015
5.0
.
Description of Work: I bought a deal for $89 for a mold/water inspection and remediation.
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Lamont C.
08/2015
5.0
remodeling
  + -1 more
unknown
Description of Work: We had mold damage to our baseboard, drywall and bathroom. Additionally, we found a few mushroom spores in our family room which made our down stairs off limits. I arranged appointments with several companies for estimates. I found the PuroClean team to be very professional and prompt. As a result, I cancelled all pending appointments with the other companies based upon PuroClean's initial visit and follow-up conversations. Tony was very attentive to our needs and our emergency. He was very prompt when replying to my e-mails. The estimate was also very fair considering the service we received. Our home was serviced by Tom who did a very thorough job. He addressed all of our concerns and once again our downstairs is habitable. Thank you for your service and getting our downstairs back in order. I will definitely recommend PuroClean to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Susan S.
07/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Puroclean Water, Fire, & Mold Experts
Thank you for your feedback and business! Best regards, Rick

Roger S.
06/2015
4.0
biohazard cleanup
  + -1 more
unknown
Description of Work: Puroclean removed the water-damaged carpet from our basement and dried out the basement quickly. They used a sub-contractor to restain and reinstall the damaged baseboard. The sub-contractor was not as professional as one would hope. I had to call them several times to correct staining issues but it was finally resolved.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,187

Response from Puroclean Water, Fire, & Mold Experts
Thank you for your business and comments. Our subcontractor has been doing repair work for several years from rebuilding a home to minor repairs. Overall, we have had great feedback and customer satisfaction with customers he has worked for. I am sorry he did not return calls promptly as he normally does. Best regards, Rick

KRISTA S.
05/2015
5.0
They were good.
Description of Work: We had some molding issues that they came in and cleaned up 4 or 5 years ago.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Wenda W.
04/2015
5.0
biohazard cleanup
  + -1 more
unknown
Description of Work: Very knowledgeable, reliable, and trustworthy. Saved me $2500 from a competitor's faulty or possibly deceitful proposal by recommending a $7.99 product called Concrobium fixed my mold problem. | |This business earned my trust and I would certainly recommend them to anyone who has a mold problem. | |Very impressed by them on all counts and they deserve all the business they can get.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonita L.
04/2015
5.0
biohazard cleanup
  + -1 more
unknown
Description of Work: The service was excellent, and I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer M.
12/2014
5.0
Great
Description of Work: Visible mold expectation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Grace M.
12/2014
4.0
unknown
Description of Work: I purchased a $89 deal for a comprehensive mold or water inspection remediation on 8/30/14. They did great!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Puroclean Water, Fire, & Mold Experts
Thank your for your feedback and your purchase! It was our pleasure to do the comprehensive mold and water inspection for you. Best regards, Rick

marsha H.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Puroclean came to my home and gave me an estimate for work that needs to be completed. He was professional, courteous, and knows what he is doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Puroclean Water, Fire, & Mold Experts
Thank you for your feedback. In your case, it appears that the initial dryout for the water line break that you had was not completed properly. That is the reason for the mold in the closet adjoining the closet where the source of the water line break as well as in the basement below which had high humidity, again, due to not being dried out properly. It is always a good idea to call an emergency water restoration company, like ours, whenever you have water intrusion to make sure that the structure gets dried properly and to guard against a mold issue in the future. Happy to help, Rick

Scott L.
09/2014
5.0
unknown
Description of Work: Checked mold made suggestions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jill F.
04/2014
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Puroclean Water, Fire, & Mold Experts
Thank you for your comments and business! Best regards, Rick

Contact information


Service hours

Sunday:
1:00 AM - 11:00 PM
Monday:
1:00 AM - 11:00 PM
Tuesday:
1:00 AM - 11:00 PM
Wednesday:
1:00 AM - 11:00 PM
Thursday:
1:00 AM - 11:00 PM
Friday:
1:00 AM - 11:00 PM
Saturday:
1:00 AM - 11:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Biohazard Remediation,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Puroclean Water, Fire, & Mold Experts is currently rated 4.8 overall out of 5.

Sunday: 1:00 AM - 11:00 PM

Monday: 1:00 AM - 11:00 PM

Tuesday: 1:00 AM - 11:00 PM

Wednesday: 1:00 AM - 11:00 PM

Thursday: 1:00 AM - 11:00 PM

Friday: 1:00 AM - 11:00 PM

Saturday: 1:00 AM - 11:00 PM

Puroclean Water, Fire, & Mold Experts accepts the following forms of payment: Check,MasterCard,Visa
No, Puroclean Water, Fire, & Mold Experts does not offer free project estimates.
Yes, Puroclean Water, Fire, & Mold Experts offers eco-friendly accreditations.
No, Puroclean Water, Fire, & Mold Experts does not offer a senior discount.
Yes, Puroclean Water, Fire, & Mold Experts offers emergency services.
Yes, Puroclean Water, Fire, & Mold Experts offers warranties.
Puroclean Water, Fire, & Mold Experts offers the following services: Emergency Mitigation and Reconstruction. Water removal, dehumidification, & deodorization, fire, smoke & soot damage, mold mitigation & remediation, emergency water extraction, odor removal & containment, drying, dehumidification, carpet restoration, carpet cleaning, deodorization, stain removal, smoke & odor removal, cleaning & sanitation, temporary protection/board-up, mold inspection & testing, drying mold, remediation, hepa negative air filtration & vacuuming, duct cleaning and all repairs.

Contact information


Service hours

Sunday:
1:00 AM - 11:00 PM
Monday:
1:00 AM - 11:00 PM
Tuesday:
1:00 AM - 11:00 PM
Wednesday:
1:00 AM - 11:00 PM
Thursday:
1:00 AM - 11:00 PM
Friday:
1:00 AM - 11:00 PM
Saturday:
1:00 AM - 11:00 PM