Precision Glass & Shower

Very well.

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Techinicans were exactly on time. Very polite and professional. They had to work around our extensive landscaping and did so with great care. An excellent experience. Would highly recommend for price, quality and service.

They came the day after my call to measure and do an estimate. I was pleasantly suprised when the quote was 1/3 less than a quote I had received the day before from the company our construction crew recommended. They came when they said they would and worked very efficiently on the install. My only gripe would be that they would not schedule the install until the glass was in stock, forcing me to wait an additional week to use our main bathroom. Overall quality of materials and workmanship seems great! I would recommend to others.

They had to come back for a second estimate, since I delayed responding to the first estimate. They honored the dollar figure I had recorded from the first estimate. The job was done well. The caukled seams look good. There are no flaws with the installation. This is a quality door, in oil rubbed bronze, and looks nice in the bathroom. I would recommend this company and use them myself in the future.

Did a fine job. Showed upon time and completed the job in the time frame quoted for the price quoted.

They did a nice job! They were honest.

I originally went with a different contractor and wish I didn't. I did it to save a few bucks, but it wasn't worth it. Precision Glass came out to my home twice to measure my opening - and showed me the shop drawings. No walls and floors are perfectly plumb/square, and Precision's detailed drawings showed that. I went with the other contractor who offered a lower price and was recommended by my general contractor. When I got home and saw the shower door the other company had made - it looked absolutely horrible. There was a 3/8" gap in between the gap and the tile wall. They grooved the tile to hold the door - and the gap was so wide - the glass wasn't even inside the grooved channel. And, they measured the towel bar in correctly, and it wasn't level when it was installed. It was pretty clear that the company I had hired mis-measured the opening. Rather than taking responsibility for their mistakes and fixing them - they finally agreed to take the shower door out and give me my money back. When I first encountered the mistakes and went around and around with the contractor I had chosen - I needed a professional who could determine whether the company I hired was at fault. They came out to my house again - without any promise of a sale - and showed me where and how my contractor had mis-measured. Since a door had already been installed - there were holes drilled into the shower threshold and the walls. The only way to get a new door was to completely match the old door - same manufacturer, hinges, header, etc. - otherwise we would have to drill new holes. Well, Precision Glass wasn't representative of the manufacturer my other contractor used. In order to help me out - they became an authorized dealer for the manufacturer - so that everything would match up perfectly. They didn't have to do that - but they did it to make me happy. The door looks fantastic - there aren't any unsightly gaps between the glass and the wall, the towel bar is at the correct height, the towel bar is level, etc. While I was completely unhappy with the contractor I chose - Precision Glass renewed my faith that customer service is a live and well. Not only did they provide me with outstanding service - they really went the extra mile by offering their assistance when they didn't have to, and by become a dealer for a company they didn't represent - all just to make one customer happy. As far as I'm concerned, they should win an award.

Very fair. Gave me a 10% discount for using Angie's list. Used his time efficiently and did a clean, neat job.

They did a nice job there. I had a good experience with them. They did install one of my mirrors improperly. They came right out and the supervisor looked it over and agreed with me. Then they actually fixed it that day and so it was a good ending too. I was kind of in a fix and got worried when the mirror was put wrong. They were very prompt and responsive. I would like to share my experience with the others. They did screw up but they also fixed it. I do understand that sometimes things get messed up and can go wrong. They were easy to work with in getting it fixed. They were very quick and very responsive. I will use their services again in the future.

It was great to have a company who was willing to do what was best for me. They could have said that I needed a new door. Theie honestly was refreshing! Service was prompt. Use them!

The work was performed on time and on budget. The two issues we had were that the finished look was actually kind of sloppy - the caulk lines were quite imperfect. And the installer left a fairly significant mess behind.

Very complete job, explained everything from start to finish.

It was just a normal average deal. He came in, measured the door and offered to come out a night or two before and remove the doors. So that I could clean it really well before they can put the new ones which I thought, was a good thing. That's the reason I'm not going with one of the other company’s because they didn’t do anything like that. The only thing that I didn't like was he didn’t tell me exactly which door they would be installing, so I don't have a better idea what the actual door is going to look like. He was nice, courteous and arrived on time.

I called Precision Glass and Shower, spoke with the owner and he was here to measure and give an estimate within a few hours, same day! he was very friendly, gave the quote and estimated delivery and installation dates and off again in no time. I'm a relatively new homeowner and this is the first time I've had to replace window glass, but the price seemed reasonable, so I paid a 50% deposit. The owner called the following week to schedule the installation. he was not only on-time, but early (not inconveniently so, though). The job took all of 20 minutes and he was gone! He's got my business for the next time, that's for sure. And the 10% Angie's List discount was pretty sweet, too!

This group is exemplary. They were diligent from scheduling for quote to pricing and finally installation. I had an usual situation with a prior door that left holes in my marble enclosure and was concerned about asthetics if I decided to replace the master enclosure. This company went beyond the 'call of duty' and figured out a solution for me that was brilliant! I won't go into the details..... but, they really did 'earn my business'. Kudos to a group that really puts the customer first. The product was of excellent quality and their eye for detail shines. (i.e. my daughters shower header had a small knick in shipping), they noticed it, pointed it out and told me they it would be replaced with a non damaged piece. This meant a second trip for them, but ultimately the job was done right. Would work with them again and would highly recommend.

They were very quick to come out to do an estimate and their price was good. They were knowledgeable and professional.

It went very well. They came and gave an estimate. They showed up on time, did the work, and we came home to a great shower door.

On time, reasonably priced and repair done perfectly

All fine. Very good customer service.

Quickly came to my home and gave me an estimate Quickly emailed me a quote Returned to my home to show me samples again, so I could finalize my decision Friendly, professional, puncual, neat, excellent quality of work Would defintiely recommend this company to a friend.

What a wonderful experience! The team were true professionals. They contacted me to schedule the appointment and they worked with me on my availability. They also contacted me one hour prior to our appointment to ensure that the time was still convenient and they arrived on time. When replacing the window, they let me know that it would be cold in that area until the new window was replaced and they worked efficiently to get the new unit in quickly. What a quality job as well! There is no difference in appearance from the other windows and they made sure everything was okay prior to leaving. What a great company - I would definitely recommend them to others and I will use their services again.

I sent out 5 RFQs (request for quotes) to some of AL's A-rated "shower door installation" companies. As I became more educated and more knowledgeable about all the various types and styles of doors which were available, I went through many revisions of the door I wanted the companies to quote on. Jeff Sullivan was outstanding with his patience, responsiveness, and professionalism throughout my constantly changing quoting process. Jeff made it a "no-brainer" decision to award my business to Precision Glass and Mirror. The quality of the door material and and the quality of workmanship for the installation were excellent. We are very, very pleased with our new shower door.

From the first call to the finish of the work, Precision was a company that shows that they care about quality service. They returned my call promptly, showed up on time for the estimate and the work and performed all work to my satisfaction. I will definitely use them again.