Polaris Tile,LLC

Ceramic Tile, Kitchen and Bath Remodeling, General Remodeling,

About us

At Polaris Tile, LLC it is our mission to provide the highest quality of service in all aspects of our business. We are extremely thorough in the services that we provide and aim to be very receptive to any client's issues, questions, or concerns and handle them promptly and professionally. We take the necessary steps to ensure that our clients are completely satisfied with all of our contractual and assumed responsibilities. Above all else, we will fulfill these responsibilities while maintaining the highest ethical standards in both our work and our character. Call us today!

Business highlights

Family Owned & Operated

Services we offer

Custom Bathroom Shower Pan, Custom Bathroom Wall Tile with Niche and Mosaics, High-End Kitchen Backsplash Tile, Stone, Brick, or Travertine Fireplaces. Tile Repair, Caulking Repair, Grout Repair, Grout Cleaning, Sealing, Etc... Both Residential and Commercial jobs, Indoor We are proud members of the National Tile Contractor Association and WEDI Certified Installer, provide detail-oriented jobs for all customers

Services we don't offer

Outdoor

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
5.0
punctuality
4.3

Filter reviews by category

Showing 1-4 of 4 reviews

Bob B.
10/2024
3.0
ceramic tile
  + -1 more
Steven seems like a nice enough guy and he seems to have sufficient technical knowledge of tiling. That said, Steven either has very low detail focus or exerts as little effort as possible (I truly don't know which). He does only "OK" work on his own (some uneven tiles and non-uniform grouting) but wants the customer to work side-by-side with him throughout the job to tell him whenever he does something that the customer believes is unacceptable. His justification for this is that "everyone has different opinions" about what is acceptable. So, if you aren't diligent in catching poor work, you will get merely an OK job. To be fair, he will gladly fix customer-identified problems. If you have the time and desire to work with him throughout the job to point out problems, then he may fine. If you, like us, are busy, are not a price buyer, and want a motivated professional who delivers objectively high-quality tile work with minimal "babysitting", you should probably look elsewhere.
Description of Work: Prepare front porch previously sloped with patching cement to achieve sufficient flatness for tiling. On top and sides of porch, cut and Install tile membrane; cut, finish, and install porcelain tile; and grout tile. Supplier bought and billed us additionally (~$600, included in cost) for most of the supplies since ours had aged beyond a year.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$2,200

GARY M.
07/2024
5.0
ceramic tile
  + -1 more
Steven did all the work we needed done on our two bathrooms showers. Very professional and good quality work. Steven got all the work done in one day as promised. He was prompt, friendly and conscientious.
Description of Work: We had a cracked tile replaced in the master bathroom shower. Some grout repair and caulking touch-up was done as well. The downstairs shower had some caulking that needed fixing/replaced in some spots. Caulking along shower door was redone. Also had glass shower door installed that we had bought. Steven did a good job at matching new grout and caulk to the original colors. Showers look very nice again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tracy B.
03/2024
5.0
ceramic tile, house cleaning, remodeling, home remodeling, handyman service
  + 3 more
Steven was very professional in his work. I sent him pictures, and he was able to give me a quote over the phone. Lucky for me he was in my area the next day and was able to get me in as his last appointment. Not only did he replace the caulking in our shower stall, he also touched up the grout and fixed a couple areas right outside the shower for no extra charge. Our shower looks like new again, and he did it in less than 3 hours. Beautiful work done by a beautiful soul. Thank you, Steven! 🙏
Description of Work: Shower refreshed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$330

Chris F.
10/2022
5.0
ceramic tile
  + -1 more
It went very well. I was very happy with the work.
Description of Work: They did ceramic tileworks.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Polaris Tile,LLC
It was my pleasure, thank you [Member Name Removed].

    Contact information

    5714 Empress Lane, Columbus, OH 43235

    www.polaristile.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Kitchen and Bath Remodeling,
    General Remodeling,
    House Cleaning,
    Handyman Services,
    Interior Painting

    FAQ

    Polaris Tile,LLC is currently rated 4.5 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Polaris Tile,LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Polaris Tile,LLC offers free project estimates.
    Yes, Polaris Tile,LLC offers eco-friendly accreditations.
    No, Polaris Tile,LLC does not offer a senior discount.
    No, Polaris Tile,LLC does not offer emergency services.
    Yes, Polaris Tile,LLC offers warranties.
    Polaris Tile,LLC offers the following services: Custom Bathroom Shower Pan, Custom Bathroom Wall Tile with Niche and Mosaics, High-End Kitchen Backsplash Tile, Stone, Brick, or Travertine Fireplaces. Tile Repair, Caulking Repair, Grout Repair, Grout Cleaning, Sealing, Etc... Both Residential and Commercial jobs, Indoor We are proud members of the National Tile Contractor Association and WEDI Certified Installer, provide detail-oriented jobs for all customers
    Outdoor

    Contact information

    5714 Empress Lane, Columbus, OH 43235

    www.polaristile.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM