THEY DID NOT USE PROFESSIONAL CREWS. THROUGH THEIR ACTIONS MY CEILINGS WERE DAMAGED AND SHODDILY REPAIRED, MY FURNITURE WAS RUINED. THEY DID NOT FASTEN THE CUPOLA WHICH WAS THEN DESTROYED IN THE WIND, AND WHEN I CONTACTED THEM ABOUT THIS, THEY DID NOT RETURN PHONE CALLS UNTIL I MENTIONED ANGIE'S LIST. THEN THEY THREATENED THAT THEY WOULD GET TO ME IN THEIR OWN GOOD TIME, BUT IF I COMPLAINED THEY WOULD NOT DEAL WITH ME OVER MY COMPLAINTS. IT HAS BEEN SIX MONTHS. THEY HAVE NOT REPONDED TO MY CALLS, AND I AM LETTING EVERYONE ON ANGIE'S LIST KNOW TO BE AWARE OF THIS. THE OWNER IS A NICE GUY, BUT HE USES UNPROFESSIONAL SUBCONTRACTORS AND DOES NOT HANDLE COMPLAINTS.
Description of Work: THEY TORE OFF MY ROOF ON A DAY WHEN RAIN WAS PREDICTED, DESPITE MY PROTESTS (THE CREW DID NOT UNDERSTAND ENGLISH). WHEN THE RAIN HIT, ALL OF MY CEILINGS ON ALL THREE FLOORS, INCLUDING THE BASEMENT, WERE DAMAGED. THEY THEN PUT THE SHINGLES DOWN ON A WET ROOF. I DID GET THEM TO RIP OFF THAT ROOF AND LET THE ROOF DRY BEFORE REPLACING SHINGLES. THEY SENT OUT A ROOFING CREW TO FIX THE CEILINGS WHO DID SUCH A SHODDY JOB THAT THEY LEFT MY CEILINGS WITH RIDGES, SLOPPED PAINT ON THE WALLS, FURNITURE AND CARPETS, AND MADE IT WORSE EVERYTIME THEY TRIED TO FIX IT. SO I FINALLY TOLD THEM IT WAS OK, AND JUST LEAVE IT. THE FINAL STRAW WAS WHEN THEY DIDN'T REFASTEN THE CUPOLA, WHICH BLEW OFF THE ROOF AND WAS DESTROYED. WHEN I TRIED TO CONTACT THE COMPANY, THEY DID NOT RETURN MY CALLS UNTIL I LEFT A MESSAGE THAT I WOULD PUT DOWN THAT THEY DIDN'T RETURN CALLS EITHER ON ANGLIE'S LIST. THEN I RECEIVED A CALL WHICH THREATENED THAT IF I REPORTED THIS TO ANGIE'S LIST THEY WOULD NEVER MAKE REPARATION
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$8,000
Kimberly S.
07/2003
1.0
roofing
+ -1 more
BY ALL APPEARANCES, THEY'RE A SALES ORGANIZATION, HAVING NOTHING TO DO WITH SERVICE. THEY SUBCONTRACT EVERYTHING. THE COMPANY REPRESENTATIVES ONLY SELL PRODUCT, AND THEN 'TRY' UNSUCCESSFULLY TO GET THE SUBCONTRACTORS TO FOLLOW UP ON SERVICE ISSUES. THEY'LL SELL YOU SERVICE; DON'T BELIEVE A WORD OF IT.
Description of Work: THEY PULLED MY 20-YEAR-OLD ASPHALT SHINGLES FROM THE ROOF, AND PUT DOWN NEW PAPER AND SHINGLES. DURING THE NEXT HEAVY RAINSTORM, MY NEW ROOF LEAKED ONTO MY FAIRLY NEW KITCHEN FLOOR. AFTER MANY UNANSWERED PHONE CALLS, I VISITED THEIR OFFICES, AND THEY PERFORMED A 'REPAIR' WITHIN A WEEK. MY NEW ROOF HAS LEAKED ONTO THE KITCHEN FLOOR THREE TIMES SINCE. I'VE RECORDED THE 39 UNANSWERED PHONE CALLS I'VE MADE TO THE OWNER, THE SALES AGENT, AND THE ROOFER. THE COMPANY OWNER DOES NOT RETURN PHONE CALLS, INSTEAD HE TRIES IN VAIN TO GET HIS SUBCONTRACTORS TO HANDLE THE MATTER. I CAN'T BELIEVE THAT THIS COMPANY IS LISTED ON ANGIE'S LIST; I TYPED IN THEIR NAME WITH A SHRUG.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
JOE T.
12/2002
5.0
siding
+ -1 more
EXCELLENT WORKERS, COURTEOUS, AND PROFFESSIONAL. CAME BACK FOR MINOR REPAIRS. NO TROUBLE AT ALL.
Description of Work: METAL SOFFITS AND WRAPPING OF WOOD
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
BOB W.
06/2002
1.0
doors
+ -1 more
THIS GUY DEFINITELY WASN'T INTERESTED IN PROVIDING ME SERVICE. TO BOOT, HE WAS LATE BY 45 MINUTES STATING THAT HE HAD ANOTHER APPOINTMENT HE HAD TO GO COLLECT MONEY FOR.
Description of Work: I REQUESTED AN ESTIMATE FOR INTERIOR FRENCH DOORS AND A STORM DOOR. BILL GARDNER GAVE ME HIS PITCH AND QUOTE OVER THE PHONE ($2800 AND $589, RESPECTIVELY) BEFORE EVER SEEING WHAT I WANTED. AFTER HE ARRIVED, HE SPENT LESS THAN 5 MINUTES AT MY HOME, AND LEFT AFTER HE TOLD ME HE DIDN'T DO INTERIOR DOORS. HE DIDN'T EVEN ADDRESS THE STORM DOORS.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
ARTHUR W.
06/2001
1.0
replacement windows
+ -1 more
MEMBER CALLED FOR ESTIMATE AND WAS VERY DIRECT ABOUT JUST WANTING PRICES. WORKER WAS LATE BUT CALLED TO SAY THAT HE WOULD BE LATE. EXHIBITED EXTREMELY ABRASIVE BEHAVIOR.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Doors,
Windows,
Siding,
Gutters
FAQ
PERFECTION WINDOWS & SIDING is currently rated 2.2 overall out of 5.
PERFECTION WINDOWS & SIDING accepts the following forms of payment: Check,MasterCard,Visa
Yes, PERFECTION WINDOWS & SIDING offers free project estimates.
No, PERFECTION WINDOWS & SIDING does not offer eco-friendly accreditations.
No, PERFECTION WINDOWS & SIDING does not offer a senior discount.
No, PERFECTION WINDOWS & SIDING does not offer emergency services.
Yes, PERFECTION WINDOWS & SIDING offers warranties.
PERFECTION WINDOWS & SIDING offers the following services: WINDOWS, DOORS, SIDING, ROOFING, PATIO ENCLOSURES, DECKS