Owens Corning rep took measurements, showed us a short DVD video of their product and the install process, and answered all our questions. Someone was going to come back the following Saturday to give us an official cost estimate. On that day, we waited for almost two hours but the person never showed up. I called on Monday to let them know, and the woman I spoke to said someone had stopped by our house, but no one was home, which is utter nonsense since we live on a dead-end street and were sitting outside on our porch for all of those two hours, watching every car that went by -- there were NO cars, and no one walked by! The woman on the phone argued with me about it, at which point I told them to forget it -- we weren't interested in doing business with them. We never did get that cost estimate, since they refused to give me the information over the phone. I know nothing firsthand of the quality of their product or the professionalism of the install, since we didn't hire them. But based on our experience, I would never again consider hiring them.
Description of Work: Rep came out to give us an estimate on finishing our roughly 1200 sq. ft., completely unfinished basement.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
1.0
Janice K.
12/2009
3.0
home remodeling
+ -1 more
The price was too much. I did not get exactly what they promised in advertising and promotion. They promised that two people will finish the job in two weeks but they did not. They sent only one person who worked for four weeks. I will not use them again for the price they charged for what they did.
Description of Work: I used them to refinish my basements.
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Service Categories
Kitchen and Bath Remodeling,
Insulation
FAQ
Owens Corning is currently rated 2.7 overall out of 5.
No, Owens Corning does not offer free project estimates.
No, Owens Corning does not offer eco-friendly accreditations.
No, Owens Corning does not offer a senior discount.
No, Owens Corning does not offer emergency services.