Newlook Sidings Inc

WALT KNEW WHAT TO DO WHEN HE RAN INTO THINGS UNEXPECTED AND WORKED VERY HARD. HE WAS VERY POLITE AND COURTEOUS.

FROM START TO FINISH, IT WAS A GOOD JOB. COMPANY CAME OUT AND GAVE THE ESTIMATE FOR DAMAGED WINDOWS, AND FIT US IN AFTER A CANCELLATION. THEY MATCHED THE COLOR OF THE SEALER TO THE SIDING AND DID A WONDERFUL JOB. AFTER TWO DAYS, IT LOOKED LIKE NEW.

FANTASTIC EXPERIENCE! BUD SHANNON WAS VERY PATIENT, UP-FRONT, AND A GREAT PLEASURE TO DEAL WITH. HE KEPT IN TOUCH WITH ME TO MAKE SURE THAT EVERYTHING WAS GOING WELL AND RESPONDED VERY QUICKLY TO CALLS WITH QUESTIONS. RICK AND HIS PARTNER WERE NOT ONLY PROMPT IN ARRIVING TO COMPLETE THE WORK, THEY WERE EXCEEDINGLY POLITE AND DID A PHENOMENAL JOB. THE HOUSE LOOKS WONDERFUL AND I COULD NOT BE MORE PLEASED WITH THE OVERALL EXPERIENCE. IT WAS A TRUE PLEASURE TO HAVE DONE BUSINESS WITH THIS COMPANY!!

I DEALT WITH BUD SHANNON WHO WAS A GREAT SALES REP. THEY HAVE THEIR OWN CREW AND WILL GIVE YOU REFERENCES WITHOUT YOU HAVING TO ASK FOR THEM. THEY PUT IN A FULL DAYS WORK, NOT QUITTING TILL DUSK. WE HAD A PIECE OF SIDING BROKEN WEEKS AFTER THEY COMPLETED THE JOB AND I CALLED BUD AND HE HAD IT REPLACED WITHIN A DAY OR TWO.

ESTIMATE GIVEN AND CONTRACT SIGNED IN SEPT 2003. THEY PROMISED JOB WOULD START IN 6-8 WEEKS AND TAKE 2-3 WEEKS TO COMPLETE. THE START OF THE WORK WAS DELAYED MANY WEEKS. WE WERE REGULARLY PROMISED OTHER START DATES, WHICH NEVER MATERIALIZED. THEY FINALLY STARTED IN JAN. 2004 AND WORK WAS NOT COMPLETED UNTIL APRIL. THE CREW OFTEN WORKED 1/2 DAYS OR NOT AT ALL, WITHOUT EXPLANATION. I CALLED THEM FREQUENTLY, DON'T RECALL THEM EVER INITIATING A CALL OR VOLUNTEERING ANY EXPLANATION. THE OWNER BLAMED WEATHER, MEDICAL LEAVE OF SALESMAN, AND HEALTH OF INSTALLER. COMPLETED WORK LOOKS GREAT, BUT DELAYS WERE INEXCUSABLE. MY HOUSE HAD PICTURES OFF THE WALLS FOR 4 MONTHS AND CONSTRUCTION MESS FOR 3 MONTHS. I REQUESTED ADJUSTMENT ON THE BILL AND THE OWNER DID AGREE TO INSTALL ONE STORM DOOR FOR NO CHARGE. HE PROMISED FINAL CLEANUP AFTER SPRING RAINS AND AGREED TO RETURN TO CAULK A FAN COVER, NEITHER WERE EVER DONE.

I NEEDED MY SIDING REPLACED DUE TO HAIL DAMAGE. THE INSURANCE COMPANY GAVE ME A RATHER LIMITED TIMEFRAME IN WHICH TO GET THE WORK DONE. NEWLOOK WAS ABLE TO FIT ME INTO THEIR SCHEDULE ON SHORT NOTICE AND GOT THE WORK DONE QUICKLY. I MOSTLY DEALT WITH WALT WYNN AT NEWLOOK SIDING. HE WAS VERY NICE ABOUT EXPLAINING THE PRICING, MATERIAL OPTIONS AND THE WORK.

THE REPRESENTATIVE WORKED WITH MY INSURANCE COMPANY TO SETTLE THE CLAIM FOR REPLACEMENT OF SIDING DUE TO STORM DAMAGE. THE INSURANCE COMPANY AGREED TO THE TOTAL REPLACEMENT (WINTER MONTHS) AND THE SIDING COMPANY WAS AGREEABLE TO WAIT UNTIL SPRING TO DO THE WORK. THEY FINISHED THE JOB IN A TIMELY MANNER SO THAT THE CLAIM COULD BE SATISFIED IN THE TIME PERIOD ALLOWED. THE WORKERS WERE ALWAYS ON TIME AND VERY PROFESSIONAL. I WOULD HIRE THIS COMPANY AGAIN.

WHEN THE SERVICE REP CAME HE ONLY BROUGHT ONE OPTION OF SIDING, WITH COLOR CHOICES. IT WAS THE LOWEST GRADE OF SIDING AVAILABLE. HE TALKED DOWN DOING ANY ADDITIONAL FOAM BACKING OR HOUSE WRAPPING. HE ADMITTED THAT THEY COULD GET ANY KIND OF SIDING, BUT THE ONE HE BROUGHT IS THE ONE WE SHOULD USE. WE TOLD HIM THAT WE WERE REPLACING THE SIDING BECAUSE WE HAD PROBLEMS WITH THE ORIGINAL SIDING FROM VERY EARLY ON DURING STORMS. WE WANTED SOMETHING BETTER THAN WHAT WE CURRENTLY HAD AND HE ONLY GAVE US ONE OPTION.

NEWLOOK DID AN ABSOLUTELY SUPER JOB. THEIR RESPONSIVENESS, PROFESSIONALISM AND ATTITUDE WAS ALL FIRST CLASS.

WALT WAS ON TIME, BUT CALLED WHEN HE THOUGHT HE'D BE LATE, THAT WAS REALLY APPRECIATED. HE WAS PROFESSIONAL & NICE TO TALK WITH. HIS CREW DID A NICE JOB, CLEANED UP WELL & YOU WOULDN'T KNOW THEY'D BEEN HERE. OVERALL VERY PLEASED.

VERY PROFESSIONAL, I HAD A FLOOD LIGHT THAT WAS BROKEN AND THE GENTLEMAN PUT IT UP FOR ME, VERY NICE.

EXCEPTIONAL TO WORK WITH, BOTH SALES AND SERVICE. HIGHLY RECOMMEND THEM FOR THEIR PROFESSIONALISM. WORKED DIRECTLY WITH BUD SHANNON.

WALT WAS VERY PATIENT AND HELPFUL. HE MADE VERY HELPFUL RECOMMENDATIONS WHEN OUR INSURANCE COMPANY WOULD ONLY REPLACE SIDING ON ONE SIDE OF THE HOUSE. THEY DID RESIDE THE ENTIRE HOUSE AND WERE CUSTOMER SERVICE ORIENTED. THEY WERE REALLY WILLING TO WORK WITH US TO SEE THAT WE WERE SATISFIED.

RANDY WAS VERY PATIENT WORKING WITH ME AND ANSWERED ALL OF MY QUESTIONS, (AND THERE WERE A LOT!). THEY USED TOP QUALITY MATERIALS AND TOP QUALITY CRAFTSMAN AND IT SHOWS. MY EXPECTATIONS WHERE HIGH, AND THEY EXCEEDED THEM. TALKING WITH RANDY YOU KNOW HE REALLY KNOWS HIS STUFF AND KEEPS ABREAST OF THE LATEST TECHNOLOGY. THEIR PRICES WERE IN THE MIDDLE OF THE THREE ESTIMATES I RECEIVED, BUT I FEEL THE EXPLANATION GIVEN TO ME BY RANDY ON THE WHAT AND HOW OF WHAT WOULD BE DONE GAVE ME CONFIDENCE THAT NEWLOOK WOULD DO THE BEST WORK. THE WORKERS WERE ALL VERY FRIENDLY AND CONSIDERATE. WHENEVER I HAD A SPECIAL REQUEST, THEY WERE HAPPY TO OBLIGE HOWEVER THEY COULD. THE WORK DID TAKE LONGER THAN EXPECTED, THOUGH ENTIRELY BECAUSE OF FACTORS OUT OF THEIR CONTROL AND BECAUSE THEY ARE RATHER SMALL. I AM ALREADY BUDGETING TO REPLACE MY WINDOWS AND WILL DEFINITELY GO WITH NEWLOOK FOR THIS JOB.

PLEASED TO FIND A VINYL SIDING COMPANY THAT WOULD TAKE ON A SMALL REPAIR JOB FOR A REASONABLE COST. I WILL USE THIS COMPANY AGAIN AND RECOMMEND OTHERS CONTACT THEM FOR A QUOTE.

THE CREW WAS METICULOUS, AND PROVIDED GOOD QUALITY WORK. VERY PLEASED WITH WORK.

THEY REPLACED THE SIDING, AND THE SIDING LOOKS GOOD. BUT IN EVERY ROOM UPSTAIRS, THERE ARE BETWEEN 4 - 6 NAIL POPS WHERE THE DRYWALL IS CRACKED/CHIPPED OFF AND THE BARE NAIL IS EXPOSED. I CONTACTED THE COMPANY ABOUT THE PROBLEM, AND THEY SAID THAT IT HAPPENS WITH THE TYPE OF WORK THEY DO, AND THEY WEREN'T GOING TO DO ANYTHING ABOUT IT. I FEEL THEY SHOULDN'T BE DAMAGING OTHER PARTS OF THE HOME, AS THEY ARE REPAIRING ONE PART, AND THEY SHOULD DO SOMETHING ABOUT THIS.

NEWLOOK WAS A VERY PROFESSIONAL, PLEASANT GROUP TO WORK WITH. BUD SHANNON GAVE US THE ORIGINAL ESTIMATE, BUT CONTINUED TO HELP US WITH QUESTIONS AND CONCERNS THROUGHOUT THE JOB. THE CREW OF GEORGE RUGGLES, MIKE KRONINGER, AND COLLEN WEST WERE ALWAYS PLEASANT AND WORKED HARD TO GET THINGS COMPLETED TO OUR SATISFACTION.

WE CHOOSE NEW LOOK BASED ON THEIR RATING ON ANGIE'S LIST AND COULDN'T BE HAPPIER. NEW LOOK CAME OUT, PROVIDED US WITH A WRITTEN ESTIMATE (SOMETHING MOST COMPANIES WERE NOT DOING AT THE TIME) AND TREATED US LIKE HOME OWNERS IN NEED OF ASSISTANCE, NOT DUMMIES WITH AN INSURANCE CHECK. OUR SALESMAN WAS HELPFUL AND IMFORMATIVE. THE WORK WAS DONE BY A TWO MAN TEAM AND IT TOOK ABOUT TWO WEEKS TO GET THE JOB DONE. THE QUALITY OF THE WORKMANSHIP WAS EXCELLENT AND NO SECTION OF THE HOUSE WAS LEFT UNCOVERED OVER NIGHT. OUR EXPERIENCE WITH THEM WAS EXCELLENT AND WE WOULD USE THEM AGAIN IN A HEARTBEAT.

THE LADY I SPOKE WITH DIDN'T OFFER TO TAKE MY NAME, DIDN'T OFFER TO HAVE SOMEONE TALK TO ME OR ANYTHING. SHE JUST HUNG UP.

THEY CALLED BACK WITHIN THE NEXT BUSINESS DAY TO EXPLAIN THEY WERE BACKED UP WITH OTHER JOBS BUT WERE WILLING TO GIVE AN ESTIMATE. I DEFINITELY APPRECIATED THEIR HONESTY AND RESPONSIVENESS.

WE DECIDED NOT TO USE THIS COMPANY BECAUSE WE ALSO NEED A NEW ROOF AND DECIDED TO USE A CONTRACTOR THAT COULD DO THE SIDING, ETC. PLUS THE ROOF.

HAD DIFFICULTY GETTING AN ESTIMATE BUT AFTER I MENTIONED ANGIE'S LIST, THE OWNER OF THE COMPANY CAME OUT AND EXPLAINED THEY WERE OVERWHELMED WITH WORK DUE TO STORM DAMAGE IN THE AREA. HE TOOK A PERSONAL INTEREST IN THE JOB AND THE WORK WAS PERFORMED WELL AND EFFICIENTLY.

I DEALT WITH ROD DOLLISON, SALESMAN. ROD WAS AWESOME! HE WAS ALWAYS AVAILABLE TO ANSWER QUESTIONS AND RESOLVE ANY ISSUES I HAD AS WELL AS MAKE SUGGESTIONS FOR THE BEST OUTCOME. ALSO, RANDY MCGARVEY, OWNER, MADE A COUPLE OF PERSONAL VISITS TO MY HOME AFTER THE WORK WAS FINISHED TO ANSWER SOME OF MY QUESTIONS. THE INSTALLATION CREW WAS FANTASTIC, VERY METICULOUS (COVERING ALL OF THAT WOOD ESPECIALLY ON THE PORCH WAS TRICKY), AND ALWAYS CLEANED UP VERY WELL. BE PATIENT WHEN CALLING FOR SERVICE. I CALLED IN APRIL AND WAITED FOR AN ESTIMATE AND THEN THE WORK BEGAN AUGUST 4. THE BEST COMPANY IS ALWAYS BUSY SO BE PATIENT AND YOU WILL BE GLAD YOU WAITED FOR THE BEST! I LEFT SNACKS AND WATER IN A COOLER ON THE PORCH FOR THE CREW AND THEY WERE VERY APPRECIATIVE (EVEN THOUGH ONLY 1 COULD SPEAK ENGLISH).

THEY WERE VERY GOOD. THEY CAME IN UNDER ESTIMATE. THEY ARE AN EXCELLENT COMPANY.