Alex and his crew are great. I highly recommend them. A neighbor recommended New Image Irrigation a few years back, and we are so happy they did. Alex provides outstanding service, is honest and fair, good prices, and easy scheduling and paying options.
Description of Work: Annual turn off and shut down of in group sprinkler system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Jason G.
10/2020
2.0
irrigation systems
+ -1 more
Not responsive and does not return messages. Also overpriced to competitors.
Description of Work: Annual maintenance and misc repairs of irrigation system
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
Bill H.
07/2018
5.0
irrigation systems
+ -1 more
Following the enlarging of a Koi pond, a main irrigation water line was cut, with the distance missing between one end and another being 20 feet or more. First, New Image Irrigation needed to locate the two ends of the cut main water line (each were on opposing sides of the pond), and then reconnect the main water line around the pond. That was a job; and New Image was able to reconnect the main water line so the system was restored to operation. They were tidy and neat with their work.
Description of Work: Irrigation main water line repaired
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
May K.
04/2017
5.0
irrigation systems
+ -1 more
I have used New Image Irrigation for more than 10 years. They have always provided excellent service. No one should hesitate to call them.
Description of Work: Sprinkler system turned on in spring and winterized in fall. Backflow also inspected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph B.
04/2017
5.0
irrigation systems
+ -1 more
Always very concienches ,resnable pricing,performing winterization,spring startups and backup flow inspections.
Description of Work: Install ande maintain my irrigation system since 2007
Rating Category
Rating out of 5
Yes, I recommend this pro
Sean M.
08/2016
5.0
irrigation systems
+ -1 more
They were very prompt and professional. Did a great job at a great price.
Description of Work: Repair to my irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Michael Y.
05/2016
5.0
irrigation systems
+ -1 more
Went very well. I will use them again for fall shut down.
Description of Work: Irrigation system start up and fixed a leak near the main controls. Showed me how to operate the system. Very friendly and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ashok S.
03/2016
1.0
irrigation systems
+ -1 more
Came home promptly and provided highest quote in comparison to other competitors. The estimate provided by him had very basic controller. Hence, I asked him if he could install a smarter controller. He said he needs to enquire and will get back to me. He never got back to me even after leaving voicemail.
Description of Work: Provided estimate to install new irrigation system
Rating Category
Rating out of 5
value
1.0
responsiveness
1.0
$5,000
Michael Y.
02/2016
5.0
irrigation systems
+ -1 more
Went well. On time. I will call him in the spring to open the system.
Description of Work: Winterized system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65.95
carol P.
05/2015
5.0
irrigation systems
+ -1 more
Alex came out when he said he would, work was done quickly and efficiently. Will continue to use this company and would definitely recommend to others.
Description of Work: Spring system opening/adjustment, fixed broken irrigation line and several sprinkler heads that were damaged from new construction beside and behind me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from New Image Irrigation LLC
THANKS [Member name removed]
apurva P.
04/2015
5.0
irrigation systems
+ -1 more
They did a thorough job in checking the operation of all the sprinkler heads, and also took the time to walk me through the process of setting the timer. The service was performed very well.
Description of Work: I purchased a prepaid offer for a sprinkler tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from New Image Irrigation LLC
thanks
Theresa B.
03/2015
5.0
irrigation systems
+ -1 more
We have worked with this company for at least 5 years and we plan to continue their service for all our irrigation system needs. They are professional and responsive.
Description of Work: Winterized irrigation system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Matt T.
03/2015
5.0
irrigation systems
+ -1 more
I had a great experience with them. They were very good. It was all good.
Description of Work: They came in the fall to take care of my lawn irrigation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
DIANE H.
12/2014
5.0
irrigation systems
+ -1 more
Excellent work. Alex and his brother were friendly and responsive. I highly recommend them!
Description of Work: Installed an irrigation system in my yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Response from New Image Irrigation LLC
Thanks [Member Name]
Mark M.
11/2014
5.0
irrigation systems
+ -1 more
Courteous, efficient, respectful.
Description of Work: Irrigation system maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from New Image Irrigation LLC
Thanks [Member name removed] you are a great customer too!!
TERRY L.
11/2014
5.0
irrigation systems
+ -1 more
I contacted the New Image Irrigation owner Alex Dela Paz by cell phone on 9/18. Alex said he would be out the next morning. Later in the day he called and said he had finished his other job and would stop by to make the repair. They quickly found the broken line and made the necessary repair. Following the repair, they restored the area around the damaged head and verified that the repair worked. I have used New Image as my irrigation company for several years and have always been satisfied with their quality of work. Alex is very conscientious about calling ahead when spring start up or winterization is to be performed and always gets back promptly when messages are left on his cell phone.
Description of Work: Repair irrigation line damaged by landscaping company
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$62
Julie R.
10/2014
5.0
irrigation systems
+ -1 more
I have been using Alex and his services for years. He has done repairs and yearly maintenance for our irrigation system, and was the team that reconfigured the system when we had a patio put in. Alex has always been professional, polite, and very easy to work with. He is willing to work with my schedule to get the services done, and has always educated me and answered all my questions about what he recommended, what he was doing, and why. He 'upgraded' our system parts as needed to improve the integrity of the system, and has always charged a fair price for his time. He has been a wonderful partner over the years and I highly recommend his services.
Description of Work: Winterized irrigation system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from New Image Irrigation LLC
Thanks (Member name removed)
MARIE Z.
05/2013
5.0
irrigation systems
+ -1 more
Last year we had a leak in our sprinkler system. They called me back within an hour, came out the same day and fixed the problem. We have not had any recurring problems with that area since they fixed it. We also had a sprinkler head damaged by the cable company. They agreed to pay for the damage so we again called New Age. They responded promptly again and fixed the damage. When I sent the bill to the cable company they were surprised by how reasonable the charge was.
Description of Work: WE have used New Age Irrigation several times over the past 3 years. They respond promptly, provide excellent service, are very qucikl to respond and reasonably priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from New Image Irrigation LLC
Thanks [Member Name]
MARK M.
06/2012
5.0
irrigation systems
+ -1 more
New Image installed a new zone, 10 new sprinkler head, relocated one sprinkler head and located & installed 3 new rotary sprinklers that had been buried as a result of the pool construction. All work was completed in less than 8 hours. Alex's team worked to fix a wiring problem that was caused by the swimming pool excavation. Very pleased with there quality of their work and their professionalism. I will look to use them in future start up & shut down of my irrigation system.
Description of Work: I had a swimming pool installed which disabled my irrigation system. Alex (New Image) came out to my house to work up a proposal on fixing the system. I receive his quotation and schedule the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,048
Response from New Image Irrigation LLC
Thanks [Member Name]
SUE D.
05/2011
5.0
irrigation systems
+ -1 more
They did a very nice job and cleared the mess before they left. I liked their services and will use the same in future.
Description of Work: I used the services of New Image Irrigation to setup the irrigation system for the spring and fixed a drainage problem, couple of weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from New Image Irrigation LLC
Thanks [Member Name]
Jamie G.
05/2011
5.0
irrigation systems
+ -1 more
Installed irrigation system in front flower beds and lawn in 2009. I have used him to activate and winterize the system on a yearly basis since. His original installation price was very reasonable, and after they were finished they cleaned up the walkways and lawn so there was no mud or dirt anywhere. I had a home addition completed last fall during which one of the sprinkler heads was buried under 10 inches of new soil. Alex was able to locate the sprinkler head and bring it up to the new soil level. I can't say enough good things about Alex and the service he has provided over the last 2 years. I have recommended him friends, family, anyone else interested in having an irrigation system installed.
Description of Work: Installed irrigation system, winterize and activate system, repair buried sprinkler head.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from New Image Irrigation LLC
Thankies [Member Name]
JULIE A.
05/2011
5.0
irrigation systems
+ -1 more
I have used New Image Irrigation since moving into our house last year. We bought a house that had not been cared for, including the irrigation system that had never been winterized. We anticipated we might have to replace the entire irrigation system because of the recent very cold winter. Alex was incredibly helpful. He was very honest with us and we were able to make minimal repairs to our system to get it back in tip top shape! Over time, we have added more heads and expanded our system to our water beds. He is extremely honest, trustworthy and professional. I am so glad I had the luck of finding him! He has a great crew as well.
Description of Work: They put a system in our water beds (which requires a ton of digging to lay the pipes) but by the end of they day, you could barely tell where they had even dug! They patched the grass back perfectly and there was minimal mud. I can't recommend them highly enough! Thanks Alex for all your work!!! Oh, and the system works great. We couldn't be happier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
TERRY L.
04/2011
5.0
irrigation systems
+ -1 more
The New Image owner (Alex) called ahead to schedule the spring start-up and carefully checked each sprinkler head to be sure it was operating correctly. He subcontracts the back flow testing with a certified plumber. He will perform winterization at the end of the season. Alex has performed these services for me for the past three seasons. He is knowledgeable, courteous and responsive. I am the chairperson for our neighborhood landscape committee and Alex performs the same service for our neighborhood entrance. .
Description of Work: New Image provides annual service for my irrigation system. This includes spring start-up, backflow test by a certified plumber and winterization.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MARIE Z.
03/2010
5.0
irrigation systems
+ -1 more
They were on time, worked quickly and were very professional. Their charge was extremely reasonable for the time and travel and services performed. Even the cable company that paid for the repairs was very impressed
Description of Work: One of the cable companies damages a sprinkler head when they were running cable. They came out and replaced the damaged unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
SUE D.
08/2009
5.0
irrigation systems
+ -1 more
We had been investigating the installation of an irrigation system for at least two years. The estimate from Alex was almost $2,000 lower than estimates from previous years. Alex kept in touch and advised when his crew would be here and when the plumber would arrive for the subcontracted work. The backyard had to be hand dug due to small access problem. The system was installed on a Thursday and Friday. The crew was hard working, polite and cleaned up at the end of each day. There was minimal invasion to our lawn and beds. Alex came on Saturday and walked around with us as the sytem ran through a 2 minute test at each of the 10 stations. He also gave us detailed instructions on programming the controller. About 3 weeks later, I sent Alex an email regarding some minor adjustments, and much to my delight he called the following morning and was here by 11:00 a.m. to troubleshoot all my requests. We are very pleased with the whole process and the lasting results.
Description of Work: Installed an irrigation system for our entire lawn and all bed areas. This included the control box and a rain sensor. The deduct meter and backflow device were installed by a subcontractor, Z-Man Incorporated, but this cost was also included in the total.
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Service Categories
Lawn Irrigation
FAQ
New Image Irrigation LLC is currently rated 4.9 overall out of 5.
New Image Irrigation LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, New Image Irrigation LLC offers free project estimates.
No, New Image Irrigation LLC does not offer eco-friendly accreditations.
Yes, New Image Irrigation LLC offers a 10% senior discount.
Yes, New Image Irrigation LLC offers emergency services.
Yes, New Image Irrigation LLC offers warranties.
New Image Irrigation LLC offers the following services: Lawn irrigation installation. Winterizing & spring start ups.