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Nelson's Cleaning

House Cleaning, Window Cleaning, Floor Cleaning and Waxing,

About us

Charges a flat rate. Additional contact names - Rosangela Rosa. Award winning.

Business highlights

23 years of trusted experience

Services we offer

Residential and office blind, floor, house & inside window cleaning.

Services we don't offer

Exterior window cleaning, polishing & waxing of floors.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.8431 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 26-431 of 431 reviews

Joel M.
12/2015
5.0
house cleaning
  + -1 more
Excellent, reliable service.
Description of Work: House cleaningi

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

ROGER R.
12/2015
5.0
house cleaning
  + -1 more
This was first time we used any cleaning service for our house and we chose Nelson Cleaning service from the good reviews they got from Angie's List.. Bruno came out and gave us estimate in that we wanted a general house cleaning. He was very polite and very informative. The crew that came out to our house were very nice and cleaned the entire house. They gave us first time cleaning and I thought they did fantastic job and we will use them once a month to clean our house.
Description of Work: Nelson cleaning service are very professional and the owner Bruno was very polite and very informative in what we wanted to have cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

MADELEINE A.
12/2015
5.0
house cleaning
  + -1 more
We have used Nelson's Cleaning for our home on a regular basis for over 15 years. They are awesome!
Description of Work: Routine Cleaning of residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Linda Ann H.
12/2015
5.0
house cleaning
  + -1 more
Excellent. Got out stains Stainly Steamer could not. Would use them again and again!
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael D.
08/2015
5.0
house cleaning
  + -1 more
Perfect. Cleaned items that I would have never thought of. Every inch was covered. Our house is pretty clean anyway, but when we walked in afterwards, we could tell a very large difference. If you want a top to bottom cleaning done on your home, this is company to hire.
Description of Work: Cleaned the entire 4,000 sq ft home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Suzanne D.
08/2015
5.0
house cleaning
  + -1 more
The house always looks great when they get done with it! They were prompt when we were home waiting for them (the first few times, just to get to know them). Now they come while we're at work and I come home to a very clean house! It's all nice and easy! If we leave them a note on something special, it gets done with no question/issues. I'd highly recommend them!
Description of Work: They clean my house every 2 weeks. They are very good when we need to reschedule/adjust the schedule for any reason.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Kathryn G.
08/2015
5.0
house cleaning
  + -1 more
Nelson's did a fantastic job at our initial first time clean and we've been very happy ever since. We choose a bi-weekly service and are very happy with the work done each time. We would highly recommend them!
Description of Work: Nelson's came out for an initial cleaning for 4 hours for $250 and then we stated by-weekly cleanings for $135.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Beth K.
08/2015
5.0
house cleaning
  + -1 more
They clean from top to bottom and get the corners and areas most cleaning teams miss. Everything sparkles and smell great when they leave. I highly recommend their service.
Description of Work: The Nelson's team is currently cleaning my home once a month and they are the best cleaning team I've ever had!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

pat R.
07/2015
5.0
house cleaning
  + -1 more
They cleaned my 2300 Sq. foot house thoroughly as well as the 3-season room. They were very professional and friendly. They were a little late but the company had called me to let me know they were running late so I was fine with that. They did an outstanding job and I do believe the ratings on Angie's list were spot on about this company! I moved here 2 years ago and didn't know who to call so Angie's list came to my rescue. Good call!
Description of Work: thoroughly cleaned my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Ashley D.
06/2015
5.0
house cleaning
  + -1 more
Fantastic. It looks great. I wish I could have them here everyday. My kids make a mess!
Description of Work: They cleaned my entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

PAT O.
05/2015
5.0
house cleaning
  + -1 more
They did a whole house clean and are now cleaning every other week. These are the best cleaners I have had in many years! Lovely people, timely and seem trustworthy. It is a pleasure to come home to a clean house without a lot of fuss. Thanks!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joel M.
04/2015
5.0
house cleaning
  + -1 more
They do an excellent job. They show up when they say they will. They do a good job of cleaning. They're trustworthy. They're reasonably priced.
Description of Work: For housecleaning, I use the company called Nelson's Cleaning. They do regular housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Royce W.
02/2015
5.0
house cleaning
  + -1 more
They do a good job. They arrive on time/ early. The workers are friendly and nice. They have a great service and we will continue to use them. I would recommend them.
Description of Work: We have been using them for about ten years. They my clean my home bi weekly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$145

Response from Nelson's Cleaning
Thank you so much [Member's name removed]! We really appreciate having you as a client for this long and we hope we will continue to for much more.

Greg S.
01/2015
5.0
house cleaning
  + -1 more
It is a good experience. They do a nice job. They are reliable, communicate well and they do a good job.
Description of Work: We use Nelson's Cleaning to clean our house. They come every month. They did a whole house cleaning the last time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Nelson's Cleaning
[member name removed] we appreciate that you took the time to review and rate us. We hope you continue to have a good experience!

Katja M.
12/2014
5.0
house cleaning
  + -1 more
They are very good. We had one issue where a lamp fell and we just replaced it, and they covered the cost.
Description of Work: They clean our house for 1-2 hours and charge about $100 for that service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Nelson's Cleaning
We are sorry that we had to replace that lamp, but are glad the rest of the cleaning went well. Thanks for your review!

Jackie B.
11/2014
5.0
house cleaning
  + -1 more
I am very happy with their work. They came out and walked in my house, told me what it will cost. And it?s been the same people every time. They are always on time and they do a great job. They are excellent. The price is fine.
Description of Work: I used the services of Nelson’s Cleaning. They come every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Nelson's Cleaning
[Member's name removed], we are happy to learn you are happy with how the services are going!

michelle K.
09/2014
5.0
house cleaning
  + -1 more
There was a sudden death in the family and my family member needed her house clean. They were able to confirm an appt. within one day of the cleaning and did a fabulous job. I believe the cost was higher than average due to that this was a first time cleaning at the home.
Description of Work: 1st Initial Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Nelson's Cleaning
Yes, our first time cleaning usually is more because consequently the work gets easier. We are happy to have been able to help! And thank you very much for the ratings.

Shawn P.
08/2014
5.0
house cleaning
  + -1 more
Bruno's crew did a fantastic job! Well worth the valued price. We have hired them for monthly cleaning.
Description of Work: House deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Nelson's Cleaning
We are happy to have you as customer and appreciate you taking the time to leave a comment!

Robert B.
08/2014
5.0
house cleaning, floor cleaning
  + 0 more
The service is very good. We are very happy with them. I would recommend them. They come on time and do a great job. On the first visit they do a deep cleaning of the house. It was a bit more, but the place looked really nice and clean.
Description of Work: They come out every two weeks to clean our two story house including 3 bathrooms and 4 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Nelson's Cleaning
It's great to hear that you are having a good experience. Thank you!

DIANA D.
06/2014
4.0
house cleaning
  + -1 more
Initially the cleaning service started out well and felt like my house got a good cleaning every 2 wks. However, the cleaners stopped cleaning the oven unless asked. I started to find damage to the walls and the buffet in the dining room was damaged. . The only people who live in the house are two adults, no children. The last issue was coming home on 6/16 and finding a large gouge and scratch on another wall. I have ended my relationship with this company.
Description of Work: Cleaned house every 2 wks

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$150

Response from Nelson's Cleaning
Dear Customer, We apologize for any inconvenience we might have caused. In respect to the oven cleaning, it is policy to only happen during detailed cleanings and upon request. In respect to damages, we regret that it took discontinuing the 3 year relationship with our company to have been brought to our attention. The satisfaction of our customers is paramount to our company and everything would have been done to mitigate the situation. Unfortunately, we were prohibited from an in person inspection of the damages which made it difficult to determine its nature. It is our sincere hope that you reconsider our offer to repair whatever damages you consider might have been caused by our cleaning crew. Thank you, Bruno Rosa

Laura H.
06/2014
5.0
house cleaning
  + -1 more
They do a thorough job on the cleaning. They really take a lot of time and care on their service. Scheduling an appointment was very easy. They are a little more expensive but it is totally worth it.
Description of Work: We have used them in the past. We have contracted for them to come out every 2 weeks to clean the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Nelson's Cleaning
Dear Customer, We are thrilled that you are happy with your biweekly cleaning! If there is anything that could perfect the experience please let us know. Sincerely, Bruno Rosa

Robert M.
05/2014
5.0
house cleaning
  + -1 more
We love this company. They do a fantastic job. A great value for the money.
Description of Work: General home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Nelson's Cleaning
We are excited to hear you are happy with the job we are doing!

Liz S.
05/2014
4.0
house cleaning
  + -1 more
I have used Nelson's for several years. When they try, they are good, but lose focus and phone it in sometimes
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$200

Response from Nelson's Cleaning
I'm sorry to hear your discontent. We hoped we could've heard earlier of your issues to try and ameliorate them and do the changes necessary. Please contact us in the future if we can do anything to have your service again. Have a great day!

Senath R.
05/2014
5.0
house cleaning
  + -1 more
Mr. Rosa arrived about 15 minutes early for the estimate. He was courteous, asked if it was ok to start the estimate early (which I was actually glad about) and took his shoes off before coming into the house. We walked through the house and he took note of what work we wanted done. He showed is his insurance and bonding documents as well as past Angie's List awards. In all the estimate took less than 15 minutes and was an amount we thought was more than fair. There was no question about them being able to accommodate our schedule even though we needed the cleaning done the very next week. The workers arrived on time and worked with very little supervision needed. Mr. Rosa spent about an hour as well checking their work, giving some direction and making sure we were satisfied with the work. They did an excellent job and we will use them again and would recommend.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Nelson's Cleaning
Thank you for the kind comments and review!

Emily O.
05/2014
5.0
house cleaning
  + -1 more
Showed up promptly, really nice cleaners, friendly and pleasant. HARD workers! Did a great job and made the house shine better than it did when we bought it 5 years ago!
Description of Work: Deep cleaned our entire first floor, including family room, living room, dining room, kitchen, eating area, full bathroom, office, laundry room and hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Nelson's Cleaning
We are happy to hear that you are satisfied with our deep cleaning and thank you for your review.

Contact information

P.O.Box 715, Columbus, OH 43085


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Windows,
Upholstery Cleaning

FAQ

Nelson's Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Nelson's Cleaning accepts the following forms of payment: Check
Yes, Nelson's Cleaning offers free project estimates.
No, Nelson's Cleaning does not offer eco-friendly accreditations.
No, Nelson's Cleaning does not offer a senior discount.
No, Nelson's Cleaning does not offer emergency services.
Yes, Nelson's Cleaning offers warranties.
Nelson's Cleaning offers the following services: Residential and office blind, floor, house & inside window cleaning.
Exterior window cleaning, polishing & waxing of floors.

Contact information

P.O.Box 715, Columbus, OH 43085


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed