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Neff Electric & Plumbing Service LLC

Electrical, Plumbing, Landscaping - Lighting,

About us

40 years in Business. Expert electrical and Plumbing Repairs 24 Hour Emergency Service.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Electrical & Plumbing Construction & Maintenance, Excavating, Storm Water Mitigation, Sump Pumps, Water Heaters, Electric & Gas, Water Softeners, Pumps, Water Service, Sewer & Water Sewer Replacement

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
13%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.5
value
3.4
professionalism
3.4
responsiveness
4.0
punctuality
3.4
Showing 1-8 of 8 reviews

Jennifer S.
04/2015
4.0
electrician, plumbing
  + 0 more
unknown
Description of Work: Replaced my sump pump and repaired an electrical outlet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$330

Marsha H.
12/2014
1.0
electrician, plumbing
  + 0 more
.
Description of Work: We thought we needed electrically work...(which we didn't) when we first called. All went well that first visit, she looked at other work we wanted done and we said we would call her back. She seemed very knowledgeable...a little talkative (trying to "sell" herself) But, we did call back for some electrical work which went well, we also needed a sink unclogged. They worked for HOURS on it but did not get it unclogged and wanted to charge us over 100.00 for NOT unclogging the sink. I paid their amount to get them out of my house then called on the cost of the "non" plumbing work... In the mean time she put our Credit card # in wrong so it kept being rejected... she started immediately sending threatening e-mail referencing the fact that we had stopped the transaction... she put it through several times before notifying us and by that time she was really threatening and saying she was taking us to court! I called the credit card company they total me it was entered wrong (the security #) thus rejected I let her know and she put through for an amount for only the work they had completed... But the many threatening e-mails were ridiculous and even after getting her money she raged on about how we had stopped it... not very professional, never apologizing for her crazy e-mail. (by the way another handyman unclogged the sink in no time!)

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$100

Marsha H.
08/2014
1.0
electrician
  + -1 more
First time we called the owner Michelle we thought it was our breakers only to find out AEP was "browning out" in our block. We called to cancel she was close she came on by to look at work we needed completed. We called and made an appt. for work. She and a helper were over 2hours late...we had another appt. Outside the home in another hour and a half they didn't think they could complete any of the work in 1 & 1/2 hours so we made an appt. for the following Mon. She did change something in the toilet that let the bowl fill up BUT caused the toilet to run 20 minutes after it was flushed! We undid that. I got a text later saying it conflicted with a doctor appt and needed to move it to Tues. we agreed. She said her gratitude would be reflected in her prices. Monday and Tuesday's appts.were at 10a.m. I sent a text at 10:32 Tuesday asking an eta I heard nothing until around 11:15 when they arrived. Her helper worked the entire time on trying to free up the bathroom sink and getting things for her from their vehicle. She did an estimate on garage work, fixed outside socket, and the breaker box(though some of her profanity could have been heard next door I am sure). She also put the toilet back to its long running mode. I told her we did not want that she was to put it back but didnt and said we should call Lowes and tell them to replace it something was wrong with the thing. They could not free up the sink without authorization yo take out vanity cut wall and pipes replace all for an additional 3-4 hundred dollars. I said no. The final bill was $498.00. I gave her my cc. She took down the info to run card at their office. I did text on the costs after I looked over the bill. She gave explainations that didn't work for me but I assumed it was what it was and left it. Later on I start getting texts and one voicemail threatening to take me to court, take legal action etc. I was shocked! I called the credit card company who told me the merchant was using the wrong security code. My partner left her a message saying to call us we would give her the correct code, that we never had intentions to not pay or defraud her as she had referred to in her texts that we "do not roll that way". This morning I received another threatening text(she had not listened to her voicemail) and my cc company says that last night just a minute before midnight she did put through the correct code but for just $300.00. (I am not sure why it was just for $300. Unless she is embrassed over her behavior or how she finally knew the correct code). Never one I am sorry. Just that she would NEVER want my recommendation. So with this I am not giving one but saying consumer BEWSRE! YOU may get good work...but you are diffinately NOT working with a professional and will pay too much.
Description of Work: We had an outside electrically socket not working, an overloaded breaker, a slower than slow draining bathroom sink, a water eff. toilet that was putting no water into the bowl and the need for an addition Socket in our garage (just wanted estimate for this)

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$500

Charlie D.
01/2014
5.0
plumbing
  + -1 more
He was precise and knew exactly what he was doing. He was prompt and that was important to me. The price was also very reasonable.
Description of Work: He replaced a quarter inch pipe that burst in my garage due to the sub-zero weather.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mohamed K.
11/2013
1.0
electrician
  + -1 more
I could not even start talking to this electrician! Bad experience, not personable at all.
Description of Work: I called Neff Electric and the person that answered (male) sounded very testy, could not hear him clearly, and he grumbled "oh God!" immediately after I gave him my address. I chose to cancel.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$85

Susan D.
12/2011
5.0
electrician
  + -1 more
Michelle is a very down to earth person. She explains what needs to be done in no-nonsense terms; making it easily understandable. She provides reasonable estimates, typically sticking to the initial quoted price. I find her to be easy to get in touch with as well. She returns phone calls and emails promptly. I’ve had a great deal of luck in scheduling quickly.
Description of Work: I’ve worked with them for years. Most recently, they serviced our generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Neff Electric & Plumbing Service LLC
Thanks [member name removed]

Louana J.
07/2011
1.0
plumbing
  + -1 more
I called them to change out a drain in my bathtub. Upon inspection they told me that they'd have to cut out pipes and replace drywall and other things and that it would cost me $1000. I said no thank you and they charged me $40 for coming out to give me an estimate. They were also an hour and a half late.
Description of Work: I had them over to give an estimate for changing out a drain in my bathtub.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$40

Response from Neff Electric & Plumbing Service LLC
I am amazed becaeu we do not chaege for an estimate nor have I ever met that woman and 1000.00 sound like a price to remove and reistall the whole bathtub.

Nancy P.
07/2011
5.0
electrician
  + -1 more
It seemed to go well.
Description of Work: Corrected electrical connections that had resulted in resulting in "shorts"in rainy weather. Replaced and coordinated indoor electrical switches. Evaluated condition of electrical box. etc. Arrived with Neff and two workers, worked fast. Will have to wait a little to see if the out door "shorts" remain fixed. They seemed verycompetent, and fast. My husband thought they were a little pricey.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Neff Electric & Plumbing Service LLC
That was an interesting project, we followed a previous homeowner that had made quite a few DIY installations and as a result thier esterior ligting did not work well , and a few circuts were over loaded. It was our pleasure towork with such a nice family.

    Contact information

    PO Box 753, Columbus, OH 43085

    www.neffenterprises.com

    Service hours

    Sunday:
    9:00 AM - 12:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Plumbing,
    Landscaping - Lighting,
    Basement Remodeling,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Kitchen and Bath Remodeling,
    Drain Pipe Installation,
    Mailbox Repair,
    TV Antenna,
    Phone Wiring

    FAQ

    Neff Electric & Plumbing Service LLC is currently rated 3.3 overall out of 5.

    Sunday: 9:00 AM - 12:00 PM

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Neff Electric & Plumbing Service LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Neff Electric & Plumbing Service LLC does not offer free project estimates.
    Yes, Neff Electric & Plumbing Service LLC offers eco-friendly accreditations.
    No, Neff Electric & Plumbing Service LLC does not offer a senior discount.
    Yes, Neff Electric & Plumbing Service LLC offers emergency services.
    Yes, Neff Electric & Plumbing Service LLC offers warranties.
    Neff Electric & Plumbing Service LLC offers the following services: Electrical & Plumbing Construction & Maintenance, Excavating, Storm Water Mitigation, Sump Pumps, Water Heaters, Electric & Gas, Water Softeners, Pumps, Water Service, Sewer & Water Sewer Replacement
    Ask for details

    Contact information

    PO Box 753, Columbus, OH 43085

    www.neffenterprises.com

    Service hours

    Sunday:
    9:00 AM - 12:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM