MURRAY'S TREE SERVICE

This company came to my door seeking work. Normally I don't use door to door services because the outcome can be disastrous. However, my crabapples were well trimmed and they did what they promised. I did need to call Brandy Cochran to get promised work done. She was terrific and told her workers if certain work was promised, it was to be done! And it was!

There are two parts to this evaluation. The crew was great, they worked hard and steady. The owner, Richard Murray, HOWEVER, is NOT TO BE TRUSTED. I made the mistake a paying for the job before it was completed, as they promised to return the next day to finish. As of September, the work agreed to and payed for in mid-June has not been completed. Richard has "promised" to finish the job on 5-6 different occasions yet he has failed to return. I make a weekly call to his phone, he seldom answers my call or returns them anymore. He does not dispute that the work needs to be completed, he just does not return to finish it. Beware! Also, the business appears to have no base of operations or mailing address, I have seen their truck at a house in Reynoldsburg, but I cannot find a business address for them. The company may be from Springfield or Cincinnati??

He trimmed the trees fine but left a huge crack on the side walk, from the weight of the cart that he was throwing the branches in, and refused to fix it.

They returned the next day to get the limbs and only took a small amount of them. They told me they would return to finish the job and never returned. I called them for 4 days straight and was told they would return, but never did. They were paid the first day.

They did not complete the work and have called them 4 times and they have not come back. The bush trimming and shaping was very sloppy.